Career Advice

Lessons from PRSA International Conference: A New Professional’s Perspective

Heather Sliwinski Leave a comment

The last time I attended PRSA International Conference in 2010, I was convinced that I needed (and wanted) to join Twitter after sitting in on so many compelling social media sessions. Joining Twitter when I did was one of the best decisions I made in my early career. On my way to San Francisco last month, I couldn’t wait to see what the 2012 conference would have in store for me.

In a three-day whirlwind, I furiously monitored Twitter feeds, filled numerous pages with notes (am I the only one who still takes handwritten notes?) and even had time to kick back and socialize with industry peers. The conference flew by, and my brain was on overload on my flight back to Chicago. I was excited about all the new tips and tricks I was going to implement right after conference, but once the overflowing inboxes and pressing deadlines kicked into my routine again, it would be easy to forget everything I learned and go back to doing things the way they’ve always been done.

Even though a month has passed since conference, a few key takeaways made a lasting impression on me. Here’s what I’m still thinking about four weeks later:

Content is king: One of the themes across many sessions and keynotes was that traditional sales-y press releases and marketing speak are no longer tolerated, by either the media or consumers. The key to achieving great results for PR campaigns is developing and sharing relevant content targeted to your audience. The question “So what?” has never been more important.

When the spreading of information is placed in the hands of the public—not just the media—content can cause your communications to sink or swim. Newsletters, images, tweets, blog posts and videos should all be developed with the audience in mind, making sure to show what’s in it for the consumer when spending their precious time on your communications. Provide interesting content and both consumers and the media will keep coming back to your brand for more.

Social media should supplement, not replace: Tim Westergren, keynote speaker and founder/chief strategy officer of Pandora, mentioned in his general session that social media would never replace his town hall meetings or personalized emails to Pandora users. Other presenters echoed his sentiments that social media is a great tool, but it’s not a strategy and should not be the lone tool in your toolbox.

Even the Conference committee realized that social media is no substitute for in-person networking and relationship-building and hosted a tweetup (my first!) for attendees, allowing us to meet face-to-face with other PR professionals we follow on Twitter, as well as make new connections. Being able to speak with other professionals in sound bites longer than 140 characters was an irreplaceable opportunity to make more meaningful impressions.

Don’t rest on social media alone to converse with your audience and provide relevant content for their use. You might be missing out on great chances to connect.

Passion drives success: Both Biz Stone, co-founder of Twitter and keynote speaker at Conference, and Westergren made one point clear—passion and belief in their business was the driving force behind their success.

As new professionals, we may not always have the privilege of working in an industry for which we have a specific passion. The truth is, because of the economy many of us are either still looking for positions or are working in positions that might not get us jazzed every morning. Maybe you love sports, but you’re interning at a local hospital, or you’re working for a corporation and long to be involved with political campaigns.

However, if we can learn anything from Stone and Westergren, it’s that the passion for what we do will determine our success. If you focus on your dedication to pitching reporters, keeping up with social media trends and providing the best results for your organization or client, you will succeed in your career. If you have a great idea, don’t give up on it. Dedicate yourself to PR and your goals.

I know I really do love PR, I love learning and I love when I achieve top-tier media coverage for a client. It’s all interconnected.

 

Who else attended PRSA International Conference? What else would you add? What did you learn?

 

Heather SliwinskiHeather Sliwinski is an account executive at KemperLesnik, a Chicago-based public relations agency, providing media relations and social media services to a variety of B2B clients. She has held positions in marketing and event planning for corporations, nonprofits and higher education. She earned a bachelor’s degree in journalism and mass communications with an emphasis in strategic communications from the University of Wisconsin-Madison. Sliwinski is the blog co-chair for the PRSA New Professionals Section. Feel free to connect with her on LinkedIn or Twitter.

PRSA New Professionals Week: New Pros Tweetchat Recap via Storify

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Today, the New Professionals Section hosted a tweetchat to celebrate the second annual New Professionals Week. We discussed resumes, portfolios, LinkedIn and more. In case you missed it, see below for a recap via Storify! Thanks to our programming chairs, Elizabeth Rhoads Greenaway and Brendan Hughes, for hosting.

Back to PR School: Experts to Follow for Continuing Your Education

Heather Sliwinski Leave a comment

Career expert Peter Weddle advises job seekers to always work on their career fitness. We expect it of ourselves and so do our employers. Just because new professionals are no longer in school, doesn’t mean you can’t take some time this fall to go back to PR school and learn more about the burgeoning industry to which we belong.  

To be a successful public relations practitioner you need to know everything from social media, search engine optimization, reputation management, marketing and more. But how can you be all things to all people?

The Internet is a never-ending resource for newsletters and blogs to help you (and to help build Klout scores!). Many industry experts will place their presentations on Slideshare. The following are my favorite newsletters and experts to follow: 

  • Lee Odden (TopRank Online Marketing) – SEO is not just about finding the keywords that yield the most traffic. SEO is about using relevant content to attract your specific audience. Temper this in with social media and its rapidly changing venue and you need expert advice to stay ahead of the curve and to keep impressing the boss. TopRank Online Marketing produces an e-newsletter chock full of guidance and success stories written by Odden. When your employer asks you to write web content or an SEO-optimized press release, Odden is the man you want to follow on Twitter. Subscribe to TopRank’s e-newsletter, and your knowledge will soar.
  • Deirdre Breakenridge – If you haven’t been asked already, it’s only a matter of time before your employer expects you to write a social media plan. You will need to know how to set goals and use the best tactics (measurable ones) to best help you meet those goals. Following Breakenridge on Twitter and seeing what she’s pinning on Pinterest is a great start. When you are on a job interview, you want to show your potential boss you can hit the ground running. You may even consider doing a mini social media plan for the interview. You will stand above the crowd.
  • Peter Weddle and Weddle’s E-newsletter – To survive in the workforce today, being qualified is not enough. You need to be what Weddle calls a “career activist”. A recruiter, HR consultant and business CEO turned author and commentator, weddle knows what it takes to keep growing in the field. His favorite term is “work strong”. Subscribe to his e-newsletter and you’ll not only learn as a job seeker, you’ll gain knowledge from an employer perspective as well. One of his many books, Recognizing Richard Rabbit will change how you think about your current and future career.
  • Recruiting Trends – My dear friend and expert recruiter Sandy Charet of Charet & Associates always mentions the very difficult job recruiters have. They not only have to review resumes sent their way, but also need to constantly comb through LinkedIn to find the best “passive job seekers”. They are completely overworked and need to process a voluminous number of job orders within superhuman deadlines. A recent study showed that recruiters decide within six seconds whether a resume winds up in the “yes” or “no” pile. Therefore, it’s key to understand where recruiters are coming from. If you understand the pressure they are under, it will change how you approach them when following up after they have sent you on a job interview.
  • FINS Newsletter – While the advice may not be tailored directly to public relations, there’s a multitude of career and resume advice on this Dow Jones career and employment website. Their topics have universal appeal regardless of your career specialty. It is one of the best places to read about writing your career story, the 25 toughest companies for interviews and facing feedback from your employer.
  • Mashable – If you are just beginning in your career, you want to know who the heavy hitters are in making news and headlines. Mashable not only covers major technology trendsetters, it will help you show potential employers that you’re fully up-to-date understanding the challenges in the business world.

While the list of resources is always growing, consider following these experts:

  • Eric Schwartzman – With Schwartzman, you learn about social media from A to Z. His knowledge will take you from the beginning of setting up your Twitter account to blogging and expertly tagging your digital content.
  • Dawn Edmiston – Recruiters not only want to know about your resume – they will research your professional online presence. Dawn is an expert resource. The most critical resource you have is your own branding. Dawn will help you take ownership of this.
  • Sandy Charet – We all know how important LinkedIn is to recruiters. You want to present the most professional and complete profile possible. Charet knows all the ins and outs of working with LinkedIn. 
  • Brian Solis – His conversation prism will graphically show you all the facets to social media. When setting up a social media plan, you need to know which tactics will work the best. However, how many of us really know all the forms of social media out there? Solis gives the best starting point by displaying all or at least most of the available forms.
  • Andrea Nierenberg –Networking is key to your career survival, but how do you approach someone? What do you do if you’re an introvert? How do I really use the “give to get” principle? Nierenberg’s thoughts and insights will help you network with results.

We also hope that you will read the 70+ articles on PRSA Jobcenter. Having a full range of job advice and resources will ensure a very long and very happy career.

 

Richard Spector is the manager of client services at PRSA.

Intro to Employee Communications PR

Heather Sliwinski Leave a comment

A growing specialty in the world of public relations is employee communication. Positions with this area as the primary focus are found most often in large organizations, where the employee base is large and diverse. More importantly, these positions exist when leadership fully understands how employee engagement correlates with an organization’s success or failure. In a sense, employees are the organization, so it is hard to imagine a more critical stakeholder group.

Describing a day in the life of an employee communications specialist doesn’t sound difficult until you sit down and start to write. Why? Because every day is so different from the next. Let me begin by telling you, briefly, about our organization.

DuPont Pioneer is in the production agriculture industry—specifically, crop seed genetics. Headquartered in Des Moines, Iowa, where the business began in 1926, Pioneer now has more than 12,500 full-time employees working in more than 90 countries around the world. Acquired by DuPont in 1999, Pioneer is part of a science company that is more than 200 years old and focused on using science to help solve global challenges related to food, energy and protection.

Since joining Pioneer five years ago, I have enjoyed being part of a very exciting and rapidly growing business. One of the biggest “plusses” had been the value placed on employee communication by our president.

I lead a terrific team of four professionals, each of whom has a full plate of specific responsibilities related to our global employee audience.

So what is my typical day like?

Because each day is so different, I am going to take some liberty with my assignment and tell you instead what a typical week includes. And since it is Friday morning, I am simply going to look back at the week that is now coming to a close. Keep in mind that my role involves more managerial duties than others on the team. (Read: Lots of meetings!)

Monday: 

  • Global teleconference to review the Pioneer Communications planning calendar
  • Met with Pioneer intranet manager to review process to secure outsourced help with online publishing
  • Consulting appointment with Web Services staff to set up Team Site for Global DuPont Public Affairs task team that I am leading
  • Attended Lunch-and-Learn meeting to hear two renowned journalists/authors discuss looming global crisis: hunger
  • Attended final presentation by our summer intern
  • Met with two staff members to develop draft presentation for meeting next week with executive sponsors of the next-generation intranet steering team
  • Attended evening event related to work

Tuesday:

  • Met with Communications Leadership Team to discuss planning process and budgets for 2013
  • Web meeting with DuPont colleagues about intranet platform capabilities
  • Slogged through overflowing email inbox
  • Proofed documents as requested
  • Followed up on PRSA Employee Communications Section responsibilities; also on local PRSA Chapter responsibilities.

Wednesday:

  • Participated in web conference with DuPont colleagues to view demo of intranet site set up on SharePoint 2010 platform by another DuPont businesses
  • Summarized highlights of web conference and sent follow-up memo to appropriate Information Management staff at Pioneer
  • Met with new manager for employee online communities about metrics and dashboard options
  • Met with staff members to refine draft presentation for meeting next week with sponsors of the next-generation intranet steering team

Thursday:

  • Early meeting with next-generation intranet steering team
  • Left that meeting early to get to the first of two half-day training sessions with senior leaders, led by David Grossman of The Grossman Group (focus was internal communication of Pioneer strategy)
  • Talked with David over lunch about other work he is doing with Pioneer
  • Second training session with senior leaders

Friday:

  • Three goals today: write this blog post, follow up with members of task team I am leading for DuPont, and get out of the office in time to go to the Iowa State Fair. One down, two to go.

Young professionals who want to work in employee communications should:

  1. Polish their writing and presentation skills. You must be strong in both of these core skills.
  2. Get very familiar with intranet best practices, which are evolving even as I write this post.
  3. Take some business classes, and develop a basic understanding of today’s global economy. This knowledge will help you understand and converse more intelligently with your senior leaders, whose support is critical to your success.

 

Chris JensenChristine Jensen, APR, MBA, is the employee communications manager of DuPont Pioneer. Prior experience includes a position as an adjunct lecturer in public relations at the University of North Carolina-Charlotte and public relations/marketing management positions for a private college and several healthcare organizations, including Mayo Clinic, where she managed internal communication. She earned her bachelor’s degree from Grinnell College in Iowa and her Master of Business Administration from the University of St. Thomas in St. Paul, Minn. Jensen served for three years as a board member of the PRSA Charlotte Chapter and currently serves as accreditation chair for the PRSA Central Iowa Chapter and the chair of the PRSA Employee Communications Section. She was a charter member of the executive committee of the Section and chaired its first national conference in Chicago in 1996. The thoughts expressed in this blog post are entirely her own and do not reflect those of her employer.

Three Tips for Breaking into Your PR Career by Richard Spector

Heather Sliwinski Leave a comment

As the PRSA Jobcenter manager, I frequently present to groups of graduating seniors on tips for entering the public relations workforce. Most recently, I had the opportunity to speak at West Virginia University’s INTEGRATE Conference, and I found myself searching for the right career advice to give them. What can I say to a graduating class that’s going to be facing a tough economy? I found three tips that could give them an edge in this competitive job market:

Stay optimistic and determined. It’s never easy hearing the word “no”, especially after interviewing for a job you thought fit you perfectly. What’s more bewildering is not even getting an interview. Sometimes you’ll know the reason, but other times you won’t. Take that rejection and let it make you that much more determined to get the job. The passion you will have as a new professional is your strongest ally. Employers will see and recognize it. If this was your dream job, stay in touch with the employer even if they didn’t hire you. Career experts say that 25 percent of employers that initially turn down a candidate will eventually end up hiring them.

If you keep your skill sets strong and continue to form relationships, you’ll always have opportunities. If you want to get connected with a particular company, try volunteering, which may not put money in the bank, but gets you in their door.

Do what you love while you are job hunting. You can’t look for a job 24/7 — although you should be looking most of the time. However, everyone needs a break from the exhaustion of rejection. Rest and recharge with activities you enjoy doing. Take a break from tweaking your resume. You’ll view it with a fresh eye and spot things you never would have seen before.

Most of all, remember that there are some things you can control and other things you can’t. The economy will always go in cycles. If times are tough now, have faith that it will get better.

Prepare for your interview to the point of exhaustion. In the past, doing some research on a company’s website and being somewhat acquainted with the company was enough. Now, you have to be better and more prepared than the next person. Consider these resources when researching a company and how your own skills fit in:

  • Annual report —What is the company’s mission and tagline? How does this fit in with your career goals and qualifications?
  • Strategic plan — How can you help the employer achieve the goals in their strategic plan? What skills and tactics could you bring to the table? Are there new goals you can identify and help them reach?
  • Social media plan — How can you integrate all the different social media venues to help the company grow and succeed? A friend of mine was competing with several others for the same job. How did he stand above the rest? He put together a presentation of the different types of social media he would use to give the company a great social, digital and media presence.
  • Funding companies— How can you use social media such as LinkedIn, Google+ and others to develop and cultivate new leads for the company?
  • Company awards — What standards of excellence do you aspire to reach? Has the company won awards for their website or writing? Are there new skills you need to obtain to help them maintain these standards?
  • Company challenges — Where does the company fall short and how can you help them? Is their branding weak? Does their communications plan need updating?
  • Current employees on Facebook, LinkedIn — Who are the names and faces of the company employees? What do you know about the people that will be interviewing you? Doing your research on current employees helps you identify the corporate culture. You may even learn whether this job truly is a dream job or whether there’s not as much as a fit as you thought. Doing this groundwork will also create some wonderful networking opportunities down the road.

Change with the field. Sooner or later you’re going to have to update your skills. Who thought that Pinterest and Klout would be as important in the social media world as they have become? If you are a public relations expert, you may be asked to create a marketing plan. If you’re a strategic communications consultant, you may be asked to create new webpages for the company’s website that will increase traffic, coincide with their branding and be keyword optimized and content relevant. Peter Weddle, employment and workplace author and columnist, calls this “career fitness“. You always need to keep your skills in good shape. The PRSA Jobcenter has abundant resources for building and exercising your career.

If I could give new professionals the best lesson, it’s to always keep that youthful exuberance. Each time I present at a university, I’m always impressed by the graduating students’ enthusiasm. Enter a field because it’s something you love. Don’t go into a field because you think you’ll make money. Having a passion for your career ranks as high as having a passion for living. Hold onto that.

Richard Spector is the manager of client services at Public Relations Society of America.