Behind the Mission: A Career in Nonprofit Communications

Several hands gathered in a circle holding a heart

When people hear the word “nonprofit,” they might make assumptions. Some imagine a small office with limited resources, volunteers doing most of the work, and employees making financial sacrifices in exchange for meaningful work. While passion and purpose are part of the nonprofit experience, the reality is much more.

Wearing Many Hats

Communication professionals play an important role in advancing the impact of nonprofit organizations’ mission by turning their services into stories that inspire action. Nonprofit pros gain experience in marketing, events, social media, and public relations, as well as community engagement and outreach. One day you might be writing a press release, and the next, you’re at an event, creating social media content, interviewing program participants, or developing a marketing campaign. The variety keeps the work exciting. 

Wearing many hats helps professionals discover their strengths while gaining experience they might not receive as quickly in a larger organization with more specialized roles.

One of the biggest advantages of starting a career in the nonprofit sector is the opportunity to develop a broad range of skills in a relatively short amount of time. Because nonprofit teams are often smaller, communications professionals are frequently involved in many aspects of the organization—from social media management and content creation to media relations, event promotion, and even strategic planning. 

Nonprofit Doesn’t Mean “No Money”

One of the biggest misconceptions about nonprofit organizations is that they don’t generate revenue. In reality, nonprofits operate like businesses in many ways. They manage budgets, invest in equipment, hire employees, and develop strategic growth plans.

The difference is where the money goes. 

Instead of generating profits for shareholders, nonprofit revenue is reinvested into programs, services, and community impact. Nonprofit organizations understand the value of communications and marketing because visibility drives support. Donations, sponsorships, grants, and community partnerships are all ways a nonprofit can receive funding.

Passion Makes A Difference

There’s something unique about working alongside people who deeply believe in a shared mission. Whether the cause is education, healthcare, animal welfare, the arts, social services, or environmental conservation, nonprofit professionals are often driven by a genuine desire to make a difference. 

That passion shows up in everyday conversations, team meetings, and projects. Knowing that your efforts contribute to positive change can make the busiest days feel rewarding.

Building Community Through Communication

Nonprofit communications is about building relationships. Events are an opportunity to bring people together around a common purpose, and public relations is about amplifying stories that deserve to be heard. Every communication effort helps increase the likelihood of a larger community of supporters, volunteers, donors, and partners.

For recent graduates, nonprofit work offers an excellent foundation for long-term career growth. It encourages adaptability, creativity, and problem-solving, while providing meaningful opportunities to take ownership of projects and see the direct impact of your work. 

Small But Mighty

Working in a nonprofit role has significantly broadened my professional skill set. In addition to gaining experience in communications, I’ve developed knowledge of sales processes and CRM systems, giving me exposure to areas I would not normally encounter. Being part of a small team has also provided opportunities to collaborate closely with colleagues and build professional relationships.

Knowing that the work has a meaningful purpose is one of the most rewarding aspects of working in the nonprofit sector. Seeing the direct impact of our efforts and the positive growth within the community has made my work especially fulfilling. 

Nonprofit organizations play a vital role in addressing community needs, and the work they do is both valuable and essential. For recent graduates, nonprofit work offers not only the chance to make a difference but also an opportunity to gain diverse, hands-on experience that can serve as a strong foundation for a successful career.

About the Author

Isabel Scudella is the Mentorship Co-Chair for PRSA’s New Professionals Section. She serves as the Lead Marketing and Media Coordinator at MaternityMetrix, where she manages social media, public relations, community outreach, event coordination, and digital analytics. Isabel graduated from the University of Wisconsin-Milwaukee in 2024 with a Bachelor’s degree in Communications and Public Relations. She is currently pursuing her Master’s Degree in Arts, Entertainment, and Media Management at Columbia College Chicago. 

Make Your Message Stronger With Lessons From …1776?

Semiquincentennial. At the beginning of the year, I believed that would be the word for 2026.

It may not have caught fire like I thought it would, but as summer approached, it became clear America’s 250th anniversary would become the focal point of countless organizations’ strategic plans.

The question many of us found ourselves asking was: How do we approach it?

How does our organization connect the founding of our country to advanced manufacturing, human resources, B2B sales, or whatever story our company has charged us as PR professionals to share with our audience? What kind of campaign can honor both our company and our country without coming across as performative or forced?

The answer is far from common sense.

Or is it?

Where It All Began

Naturally, we could look to the country’s bicentennial celebration in 1976 for inspiration, but would that offer much insight? After all, so much has changed over the past 50 years. So what if we went even further back? What if we went all the way back? Back to 1776, or even before the American Revolution? What lessons could we possibly glean from 250 years ago that would be applicable today?

Long before the age of press releases, social media content, crisis communication plans, and AI assistants, public relations came in the form of messengers, pamphlets, slogans, and symbols. We’re all familiar with Paul Revere’s famous midnight ride from Boston to Lexington, warning the revolutionary leaders of the advancing British army.

Although the phrase “The British are coming!” was never actually said (no, not even in Henry Wadsworth Longfellow’s epic poem “Paul Revere’s Ride”, published 85 years later), Revere would be known throughout history for his speed on that night; however, it was not his speed which made the message effective. In fact, he was not the only rider that night. 

Revere was actually one of several riders who were part of an organized system designed to sound the alarm with haste and alert the Patriots to mobilize their militia. Being a part of a trusted network made the warning effective.

What can new pros take away from this? In a 24-hour news cycle, many consider being first matters less than being accurate, prepared, and credible.

And then came Thomas Paine.

Common Sense, Uncommon Clarity

Paine’s bombshell pamphlet,Common Sense,made a persuasive argument for independence at a time when reconciliation with Great Britain was still a common view. His missive became the colonial version of viral content – spreading as fast as possible to as many people as possible. It inspired individuals to believe a split from the British Empire was the only logical course of action. In today’s terms, it was a hearts-and-minds campaign that helped shift public opinion in a country on the brink of revolution.

But why did “Common Sense” resonate with so many? How did this essay convince countless readers to rethink their assumptions? What persuasive writing techniques did Paine use so effectively that they helped shape the course of American history?

I’m afraid the answer is not exactly earth shattering. In fact, it was likely one of the first principles of communications you ever learned. To convince people to use common sense, you need to use uncommon clarity.

In other words, simplicity.

Paine wrote for the everyday audience, not the elites. He wrote with passion and purpose but avoided flourish. He did not frame the call for independence around a legal dispute over taxes but rather a moral right to freedom. His words carried weight because people could understand them. He met the audience where they were, using familiar language and making an insurmountable idea seem attainable.

Today’s PR pros know the best communicators don’t make simple things sound complex; they make complex things sound simple. In a landscape full of noise, jargon, and automated content, clarity is your strongest defense.

It’s About the Message, Not the Author

When Thomas Jefferson was tasked with writing the Declaration of Independence, he famously went to great lengths to ensure the draft he presented to the Continental Congress embodied the all-encompassing vision of this great experiment they were about to undertake.

But as every communicator knows, the first draft is never the final draft.

After being reviewed by John Adams and Benjamin Franklin, the document then went to a larger committee of representatives before it was ready to be brought before the full Continental Congress. Edits were made to the original text at each stage. Even so, the Continental Congress spent four days reviewing, debating, voting, and revising the document until the final version was adopted on July 4, 1776.

This review process, as we all know too well, has not changed much in 250 years!

But the lesson remains. A strong message is never created in a vacuum. A message is never the train of thought of one person. Jefferson was not writing a message for himself. He was writing a message for a country that would thrive for 250 years… and counting. The committee and the Congress knew this document would be shared – not only with King George, not only with General George Washington, but with the people for whom this country was being created.

Sometimes the editing process isn’t about making changes. It’s about making the message clearer, more accurate, and more useful to the audience. Once the message is published, it no longer belongs to the author. It represents the organization behind it. The audience should always remain at the heart of that message.

We the PR People

Two hundred fifty years ago, what we now recognize as public relations was nearly unrecognizable. None of the tech tools we now take for granted were available – or even conceivable. Nevertheless, the fundamental principles remain unchanged.

Paul Revere reminds us that trust in the messenger matters. Common Sense reminds us that clarity in the message matters. The evolution of the Declaration of Independence reminds us that the audience is always the ultimate editor of the message.

Working as a new PR pro in the 21st century can feel like an uphill climb. With information moving faster than ever before and trust being increasingly harder to earn, it’s our responsibility to be trustworthy, to be clear, and to be thoughtful.

We don’t know what the next 250 years will bring, but if we look to our history, we can find the tools that no technology can replace. 

About the Author

Kristin Durand is the Blog Chair for PRSA’s New Professionals Section. She serves as the Director of Communications & Public Information Officer for St. Tammany Economic Development Corporation where she leads strategic communications, public relations, media relations, digital content, and stakeholder outreach in support of the organization’s business development and community engagement efforts.