your PR career… Making a Move by Crystal Olig

It might sound glamorous to move to the big city lights, or conversely romantic to exit urban trials for a small-town life, but there are challenges for PR pros whose networks are lifeblood. Moving means your local personal bucket of journalists, sponsors, donors, and colleagues once again must be filled. But sometimes, life in a new city comes after you – a new opportunity, spouse’s transfer, family responsibilities or a need for a fresh start – and you wind up in a new place, looking for a new job in PR.

For me, my husband’s promotion meant leaving sunny Phoenix for the upbeat Midwestern city of Columbus, Ohio (Following college in Nebraska, moving to Denver, then to Phoenix – all in the first five years of my career). After some months of serious searching, I happily settled into a new job and iteration of my PR career, translating my media skills into the digital world at Oxiem.

Here’s how I did it, and how you can, too.

  1. Get the lay of the land – Chamber packages, local Convention and Visitor’s Bureaus and American Business Journal newspapers’ Books of Lists can be fantastic resources to help you understand the local ecosystem. Who are the biggest employers? What are the leading industries? Finding out will help you ground yourself in the landscape and understand where you might fit.
  2. Lurk online first – One of the best parts about social networking is that you don’t have to be in the same physical location to interact with people. Lurking around the Twitterverse, scouring LinkedIn and friending forgotten college friends on Facebook can help you start virtually growing your networks. The first people I asked to meet up face to face when I moved were people I knew through Twitter.
  3. Start networking early, even before the move – Find out as much as you can as soon as you can, so that when you land in your new spot you can hit the ground running. This could be as early as an exploratory weekend trip or home-finding expedition. Squeeze in a few coffees and lunches with people you’ve interacted with online. They’ll be impressed at your early proactivity.
  4. Join groups and participate in associations and seminars – While most of us attend industry events as our work schedules allow, when you’re new, try to hit as many as humanly possible. Sitting at a table with a stranger automatically connects you, and eliminates the need to reach out online or through a contact. Costs can be prohibitive if you’re not currently working, but don’t be afraid to ask if there is a discounted rate for unemployed pros or if you can pay the student price. Today, it’s not uncommon.
  5. Be the most outgoing version of yourself – For a few months at least, be the most gregarious you possibly can be. You don’t have to be the life of the party, but you do have to be memorable. Play up whatever makes you most interesting – research background, foreign travel, hobbies or talents. People will be interested in you if you demonstrate passion and ability to connect with others.

    My rule is that I can’t say no to any invitation, be it professional or social, for the first year in a new city. Even if you don’t connect personally with the person who invited you, they might have awesome friends or coworkers.

  6. Give back even before you have been given anything – When you’re new, you have to earn people’s trust and time drop by drop. They’ll be more interested in you if you can show you’ve already gotten involved in your new city and are trying to use your skills for the greater good. Volunteering, planning charity events, doing pro bono PR work, or joining a committee can help.
  7. Play the newbie card liberally – The great thing about being new is it’s a free pass to reach out to connections. You don’t need a reason other than trying to learn about local media, agencies or companies. I can’t tell you how many times I discussed what suburbs were best, local Columbus attractions, and the Ohio State Buckeyes vs. my alma mater’s team, the Nebraska Cornhuskers. Your fresh eyes and new perspective are always of interest to locals, so they’ll want to hear about your take on their town as well.

New professionals have an advantage in today’s economy because of our mobility. We can pick up and move for a job when others can’t, and most of us are excited to gain life and career experiences in a new place. All it takes is to make that first big, scary step off the ledge. When you land, follow this guide and you might find the fall wasn’t so far after all.

CRYSTAL OLIG is National PRSA New Pros Chair for Chapter Development, Sponsorship & Mentorship, a current Central Ohio PRSA University Liaison committee member, and the former Phoenix PRSA New Pros Committee Chai. She is an account manager with Oxiem Marketing Technology. She can be reached at colig[at]oxiem.com or through @sparklegem on Twitter, linkedin.com/in/crystalaolig, or through her whY genY blog.

Intro to series… Government/Military Public Affairs

We recently had the opportuntiy to interview Barbara Burfeind, APR, Strategic Communication Director for Defense Visual Information about governemnt/military public affairs. Burfeind has spent 19 years in Public Affairs and is the Immediate Past President of the PRSA National Capital Chapter. Here is our interview:

New Pros: What is the work environment like?
Barbara Burfeind: I work in an office environment with a mix of military, government civilians, and contractors. We all cross paths informally on a daily basis and there are weekly scheduled staff meetings with the deputy directors and/or the directors. Much of the time in the office is spent on the computer working on email, planning, and drafting documents and briefings. My other time is spent attending meetings and traveling to meet with other organizations for briefing and/or training on Visual Information.

Who are your “clients”?
Our key customer (who uses the DoD imagery acquired by military photographers in the field) is the Department of Defense – to include the militaryServices, the Joint Force, and the Combatant Commands. Other users include the interagency, such as the State Department. Our website is also used by the general public.

Are there specific PR activities you do often?
Yes, to include branding of our organization’s imagery capabilities, writing a strategic plan and drafting informational/training briefings on our organization. I also coordinate the presentations and visits with our users to obtain feedback for assessment purposes.

Are there specific PR activities you do not typically do?
I no longer do media relations or press interaction on a regular basis.

What other activities are important in this industry?
Research, analysis, evaluation and assessment are becoming more important than ever to linking activities and programs to strategic goals and objectives. Bottom line, more organizations want to know what PR/PA provides – the return on investment.

What are the industry-specific challenges?
Keeping up with technology and time – there’s so much technology and there’s never enough time. So you have to hone your abilities in prioritization and focusing on both the immediate task and the big picture.

What might be surprising to learn about this industry?
The PR industry can be a very small world. You can be in another country and meet past colleagues there. And no matter what area of PR or Public Affairs one chooses, there is a lot of commonality.  The basics still apply across the board.

What kind of non-PR skills and courses are important/beneficial?
Other languages and international/cultural awareness. Both bring an expanded perspective and also expand where you can work. Other non-PR skills include business and finance skills, especially in planning budgets and justifying costs, as well as human resource management and working with contractors.

What specific tips can you provide to help new pros find a job?
Tailor your cover letter and resume for every job application. Take the initiative and network with people from organizations you would want to work for, researching the organization and asking what it’s like working there, but without expectation of a job. Practice your elevator speech at every opportunity – your oral skills are just as important as your written skills. The key is to ask questions and look for opportunities.

Making networking strides by taking baby steps by Brian Camen

Times are tough, and unemployment is still high (9.7% in March 2010). Whether it’s entry-level or non entry-level, a lot of public relations pros are looking for a position. In my opinion, real-life networking is still the most beneficial, followed by online networking. Here are a few easy baby steps to help networking jacks hunt for PR jobs.

1)      Get a Book of Top/Best Companies – Networking only works if you have someone with whom to network. A book of top companies could help you create a networking wish list. You can look up the top 25 or so PR agencies in your area, or you can use these resources to look up top companies in a specific industry, such as health/beauty or tourism.

2)      Harness the Power of PR to Make Contact –Starting with your list of 25 to 50 companies, go online and look for open positions. If there are none, contact their PR department directly. How? Every company website lists media relations contacts. (Things looking clearer now?) If there’s not a position open, use this opportunity to set up an informational interview.

3)      Be Yourself – How many times have you seen people act like a king when they try to network? There is no need to try to be someone different. In real-life or online, your networking personality should match who you really are.

When it comes to looking for PR jobs, don’t forget you can tap into a networking strategy, such as this one, without going to a networking event. By combining online and in-person networking, the job seeing jack will have his day.

BRIAN CAMEN is an Account Executive at a public relations agency in Chicago. Read his blog The PR Practitioner (http://www.theprpractitioner.com). He can be reached at brian.camen@gmail.com or @BrianCamen

networking… “What do you do?” and Why Your Answer is Wrong by Janet Krenn

Networking. It’s how you can get a job. It’s how you can self-promote. It’s important in every profession. For many of us, networking is a mystery. I mean, how do you go from “hello” to getting a job? How do you go from “nice to meet you” to let’s collaborate?

My local PRSA chapter held a speed networking event last month, and it opened my eyes! The speaker presented on “Make Your Contacts Count: Networking know-how for business and career success” by Anne Barber and Lynne Waymon, and I foudn that I have been giving the wrong answer to the very first question asked in any networking conversation–“What do you do?”

By giving one of the two popular incorrect answers, I’ve been missing opportunities to describe my value, achievements, and goals. Instead, I provided meaningless, but easy, responses. In short, I’ve been failing at personal branding.

Wrong Answer #1: I work for a company.

I used to say, “I work for McDougal Littell” and those in the textbook publishing industry were usually impressed. Maybe you work for GE, and you know that dropping the company name will sound impressive. But the company name doesn’t promote you and your strengths. In the first minutes of conversation, I neglected to give my conversation partner any interesting information. What if they’ve never heard of your company before? Will you have to spend valuable networking time explaining the company rather than your own value?

Wrong Answer #2: I am a job title.

No matter how much you like your job, you are not your job title. How many other people are in PR? Thousands! By saying you are a job title, all of your achievements and goals, the reasons why someone should want to work with you, are hidden. Will an answer like, “I’m an account manager” get you recommended for job openings? Probably not.

Right Answers are Descriptive

I can much more easily point out the wrong answers than to give you a blanket “right” one. Basically, you want to give a quick, descriptive answer that is achievement driven (what have you accomplished? how have you accomplished it?), goal oriented (what are your goals when you enter the office? what are your long term goals?), value-added (what value do you have as an employee? what are your strengths?), and inspire questions (will your descriptive answer lead the conversation to those probing questions that will help you reveal your value, achievements, and goals?).

Myself as an Example

As I said, I used to answer “What do you do?” with lack-luster answers, such as, “I work for Virginia Sea Grant” or “I am a communicator.”

After more thought, I’ve started to elaborate to say, “I translate science to non-scientists.” But even this slightly more descriptive answer doesn’t explain the value of my skills well. So I kept adding, pruning, and rethinking my answer to the “What do you do” question, until I got to the answer at the end of this post.

What do you do?

Well, how might you answer this networking question to best show off your achievements, goals, and value? To celebrate our newly unlocked comments section of this blog (no log-in necessary to participate), write your own new-and-improved response to the What do you do? question.


JANET KRENN helps coastal industry, and communities make ecologically and economically sound decisions by translating science to non-scientists. (She is also your 2010 New Pros of PRSA Chair, and the past, 2009, Communication Chair. Follow her on Twitter @JanetKrenn or contact her janetqs(a)gmail.com)

professional development teleconference…Master’s Degree vs. APR (April 30, 2010)

As PR professionals find it harder and harder to gain employment in these tough times, many are asking themselves if going back to school for a master’s degree will make them more competitive or would APR accreditation be the better option. To help us answer this question, we’ve invited Laura Reilly, APR, to talk about her passion for learning during this month’s Brown Bag teleconference on April 30.

Laura is currently the director of communications for the Georgia School Boards Association.  Laura is active with the Public Relations Society of America and is involved in the accreditation process with PRSA. In addition, Laura has earned her Bachelor of Fine Arts in advertising and a Master of Journalism degree.

We spoke with Laura about some of her education decisions and asked her to share the experiences she’s gained from them.

1. How has obtaining a master’s degree benefited your career?

I have a Bachelor of Fine Arts in Advertising/Design and a Master of Journalism. The two disciplines have merged nicely during my career and assist greatly in all marketing and communications efforts.

2. How has obtaining APR accreditation benefited your career?

The song, “The Climb,” describes it nicely: It’s not about what’s on the other side, it’s about the climb. Earning and maintaining an APR can be a career-long experience. I learned a tremendous amount about public relations through the process and I continue to benefit greatly through my involvement as an APR panelist and the maintenance process.

3. What lessons have you learned during your career and how did you gain this knowledge?

I’ve learned many, but one that resonates continually is that we have to listen first in order to be heard. That applies to the practice of public relations in that we must do research first before committing to a plan of action. I used to be much more subtle in suggesting this to my bosses, etc., but today I’m very assertive about this belief. Engaging stakeholders in the process can be scary, but it is always worthwhile. I learned this first through graduate school and the APR process, and then by watching the negative consequences when this is not done.

4. Why did you decide to further your education?

As an advertising design specialist, I watched others in the agency business formulate entire communications and marketing strategies. I wanted to be at that level of the decision making process.

5. Why did you decided to get accredited in PR?

It is always important to continue learning. I engaged in the APR process after I had five years experience and it was perfect timing. Going through the process helped me recognize that we’re never through learning from others. I don’t care who you are and how long you’ve been doing this work, if you open yourself up to it you can continually experience new aspects of our profession.

Laura Reilly, APR will be instructing our New Pros of PRSA Brown Bag teleconference, “Master’s Degree vs. APR” on April 30, 2010 at 2pm EST. To register, click here.