Intro to Military PR by Lt. Colonel Ann Peru Knabe, APR+M

Heather Sliwinski 3 Comments

Ann KnabeIt is hard to believe I have been in military public affairs – the military’s version of PR – for almost two decades. I joined the Air Force Reserve in college and along the way was commissioned as an officer. Just like in the 1990s, today’s public affairs field is very exciting.

What exactly do I do? Right now I am assigned as a Reservist to the Pentagon, serving in a public affairs role with the office of the Secretary of the Air Force – Public Affairs. My immediate role is to support the outreach, opinion and engagement division.

My primary job for the last couple of months has been working on media training for high-level defense and federal officials. I develop training scripts, play the role of reporter and help with scheduling (this is all in addition to my full-time teaching job in Wisconsin). My favorite part of this job is playing the role of a reporter live from a remote location in New York. The trainee cannot see me, so it can be quite challenging. We provide feedback, offer other scenarios and give the trainees a video of everything that occurred. The Air Force has a very comprehensive media training program at the Pentagon – it shares the same tech qualities and capabilities of regular TV.

But PA – as we call public affairs – is not limited to media training. For many years, I served as the director of public affairs at an Air Force wing. I was responsible for community relations (tours, special events, and outreach), internal communications (employee newsletters and related communications), media relations and congressional relations. As a part-time employee, I had a lot of fun and gained exceptional experience. We managed a variety of projects, ranging from military balls to Presidential visits.

More recently, I have been involved in the Reserve’s social media strategy and have supported special projects like Tour for the Troops. In the Tour for the Troops, I executed the social media plan for Air Force Reserve as we flew Kid Rock around to various concerts in the war zone. Now THAT was interesting!

It is also important to note that you do not have to wear the uniform or join the military to do public affairs. The different branches of service have hundreds of opportunities to work as a civilian in PA.  Of course, as a civilian, you are less likely to deploy to remote places.

If I had to identify when my role really transformed, it would be 9/11. Ten years ago, my military job changed significantly, as did the “ops tempo” or rate we were supporting the active duty Air Force. Suddenly, we were helping activated Reservists, managing multiple media requests, honoring returning Airmen and Soldiers and executing other wartime activities in addition to our regular work. I was also activated – or deployed – three times in the last five years. I completed two tours in Southwest Asia, where we have a large base flying daily missions into Iraq, Afghanistan and Africa. I served as the Pentagon’s spokesperson for the Guantanamo Bay War Court in my most recent tour. Throughout these experiences, I have made the greatest friends of my life. After sacrificing and facing daily uncertainty with my brothers and sisters in arms, we cannot help but become closer because of the trust needed in a mission. I love this aspect of the military.

I love the Air Force, and cannot say enough positive things about my experience in the Reserve. I have worked in more than 20 different countries, met lifelong friends and mastered tough communication skills. The Reserve has also given me priceless education and extra income. There is room for more public affairs officers and civilians – the military can be a fabulous career.

It is not a piece of cake, though. On those days that seem especially hard or challenging, I always remember this quote: “If it was easy, everyone would do it.”

Ann KnabeLt. Colonel Ann Peru Knabe, APR+M, Air Force Reserve Public Affairs Officer

Knabe is a dynamic change-agent in public relations. She believes innovation and progressive thinking are keys to survival in today’s competitive global PR environment. Her 20+ years in military public affairs and international NATO settings leverage her civilian and educational experiences. Knabe is a “relationship-builder,” referring to her extensive work in media relations, internal communications, social media, community relations, international public affairs and congressional relations.

Navigating Your Financial Future:Tweets from the Brown Bag

Heather Sliwinski 1 Comment

The PRSA New Professionals Section held our first brown bag teleconference “Navigating Your Financial Future” with financial advisor Jim Beverley on Thursday.  In case you missed it, Beverley covered four main topics directly affecting new professionals: student loans, credit scores, retirement savings and budgeting. PRSA New Professionals Twitter hashtag #npprsa tracked the conversation surrounding Beverley’s most valuable advice.

On student loans:

@MelindaBiegen: Tips on paying student loans from #JimBeverly– Step 1) Organize your loans, start paying the ones off w/ the highest interest rate. #npprsa

@MelindaBiegen: Step 2) Never miss a payment! If you can, try to set up automatic payment plans. Don’t be afraid to pay a little extra too! #npprsa

@MelindaBiegen: Step 3) #JimBeverly encourages recent grads to see a local Tax Advisor to educate us further and answer any financial questions. #npprsa

On retirement savings:

@prsanewpros: Save early! If you want to have $1 million at retirement and start saving at 25 = $300/mo., at 35 = $700/mo., 55 = $5,326/mo #npprsa

@DZ_Invictus: Retirement savings through company withholding plans confers pretax convenience, possible matching benefits. #npprsa

On budgeting:

@daniellerideau: Creating a budget for my future. budgeting.thenest.com #npprsa

@JoriRobinson: Good to have 3-6 months of expenses in cash in savings that is readily available in the event you lose your job. sleepability #NPPRSA

On credit scores:

@AnnaCramer1: Any number in the 700s is good, 750 + is excellent for credit score #npprsa

@prsanewpros: Improve credit score: 1. reduce debt 2. get back on track with missed payments 3. spend less! #npprsa

What’s the bottom line from Beverley’s seminar?

@AnnaCramer1: Save some money every month, pay some debt off every month and most importantly: live within your means! #npprsa

If you are interested in hearing the playback of this discussion, and did not register prior to the event, please stay tuned to our online discussion forum for a link to the recording.  This event is free for Section members.

Jim BeverleyJim Beverley, CLU, ChFC, CFP®, Financial Advisor, Partners Wealth Management

Jim Beverley has 16 years of experience as a financial advisor. Beverley offers Securities and Investment Advisory Services through NFP Securities, Inc., member FINRA/SIPC. NFP Securities, Inc. is not affiliated with Partners Wealth Management.  Beverley empowers clients by eliminating conflicts of interest, taking the time necessary to understand each client’s financial situation and educating clients on the solutions available to help accomplish their objectives.

Navigating Your Financial Future: Q&A with New Pros Brown Bag Speaker Jim Beverley

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You have, or are looking forward to, one of your first jobs in public relations—and your first steady paycheck. So, how can you take steps now to ensure you are building a strong financial foundation?

Join New Professionals Section members for a free brown bag teleconference “Navigating Your Financial Future” on Thursday, April 21, hosted by financial advisor Jim Beverley.  Beverley is a financial advisor with Partners Wealth Management with more than 15 years of financial planning experience.

PRSA New Professionals Blog Co-Chair Heather Sliwinski spoke with Beverley to get a preview of some of the topics he will be covering on Thursday.

Heather Sliwinski:  In regards to their finances, what are the biggest challenges facing new professionals in today’s economy? 

Jim Beverley: These days I hear quite a bit about paying off student loans as a significant challenge to new professionals.  The cost of education required for getting a job and the recent investment landscape has made debt-free education a rare situation. 

HS: Another crop of seniors is graduating this spring.  What is a tip you have for those who are about to face their student loans? 

JB: Shop for the best available repayment strategy, pay every time on time and if you can pay more, do so.   Getting beyond these loans will help you get to saving money earlier in your life.  It also helps you build your credit for when you are ready to buy a home or car.

HS: Do young professionals often seek out your council? If not, why do you think that is the case? 

JB: Young professionals do not typically seek my council.  In most cases, I have the feeling they would rather spend their money on buying fun things for their life.  Cars, electronics, clothes and eating out seem to get the priority over paying for financial advice.  On the one hand, I understand that motivation, and yet if they would spend their first dollars saving for their own future, they would soon be able to afford all the clothes, dinners, cars and electronics they desire. 

HS: In your 16 years of experience, surely many of your clients have told you about financial regrets. What is the most common regret, and what can new professionals do early in their careers to prevent it? 

JB: By far the most common regret my clients share with me is that they did not start saving early enough, and when they started, they wish they had saved more of their income.  While there are many regrets, it is amazing to me how often I hear this response.

HS: If you could give just one piece of financial advice to recent graduates, what would it be?

JB:  Whatever your income is, live as if you earned 10 percent to 20 percent less than that, and get in the habit of saving money from your first paycheck.  Do not get into the mindset of, “as soon as I get x, then I’ll start saving”.  Save some of EVERY paycheck you get, and do it right away. 

So how do we start saving?  Find out by registering for the brown bag today!  Among the general topics, Beverley will discuss:

  • A sample budget based on an average entry-level public relations professional’s salary
  • Managing your credit, including what affects your credit score (and how it affects what you can do with your money)
  • An overview of available student loans, and tips to make the repayment process as painless as possible
  • Planning for retirement (clearly, you are not too young)

Jim BeverleyJim Beverley, CLU, ChFC, CFP®, has 16 years of experience as a financial advisor. Beverley offers Securities and Investment Advisory Services through NFP Securities, Inc., member FINRA/SIPC. NFP Securities, Inc. is not affiliated with Partners Wealth Management.  Beverley empowers clients by eliminating conflicts of interest, taking the time necessary to understand each client’s financial situation and educating clients on the solutions available to help accomplish their objectives.

Event PR: the Original Mobile Marketing by Andrea Nourse

Heather Sliwinski 2 Comments

Mobile marketing can mean one of two things. The most recognized meaning today involves smart phones and mobile Internet. The other, more traditional, kind involves hitting the road and bringing a brand or product to the masses. Although the two can, and often do, go hand-in-hand, mobile event marketing presents its own challenges and advantages.

MMA Creative, the agency I work for, represents one of the largest food organizations in the world, and this weekend we kick off two separate tours to promote the nonprofit society. Aside from the hours of logistics that go into these tours, there is also time spent on pre-event PR and marketing through social media that lead up to each of the 20 to 25 stops each tour makes. That adds up to many Tweets.

Being a smaller business, our agency creates everything internally, from press releases and social media to logos, collateral and even truck wraps. Planning for 2011 started long before our 2010 tours ended. As the sole PR practitioner in the agency, I help create and execute this plan.

The PR Plan

For each tour, we create a national press release to announce the tour along with local releases and media advisories for each stop. For our primary tour, we have seven primary sponsors and two secondary sponsors. Two of our primary sponsors also have their own special programming, which includes additional stops and contests. Additionally, a separate partner has its own mobile marketing program. This program creates another layer in the plan, as we target the additional local markets and create a national release to announce the new programs. So on any given week, there are between one and five events going on (two tours and three partner programs), and I am responsible for making sure the local media are out in full effect.

Social Media

The part of mobile marketing that I enjoy the most is using social media—reaching out to and engaging the enthusiasts that make the societies we represent so huge. Even when we are not hosting an event or on the road promoting the client, I am always working hard to ensure that the conversation around our clients and partners continues. Social media is a crucial tool in the success of this effort. Where else can you directly and personally reach out to such a large and diverse audience?

This plan is only a small piece of what goes into producing and managing a mobile marketing tour, but it is one of the most important pieces of the puzzle. Our clients and partners invest significant amounts of money into these programs, and our agency must deliver the results they expect. One thing I love about mobile marketing tours is the quick results. Whether it is from handing out samples to event attendees, engaging them in social media conversations or having our tour team interviewed by the local network affiliate, we get real, tangible results that increase awareness for our clients.

Andrea NourseOriginally from Kansas City, Mo., Andrea Nourse moved to Nashville, Tenn., in 2005 to pursue a career in songwriting. Then, in 2006, she enrolled at Middle Tennessee State University, where she studied public relations, marketing and political science. While in college, Nourse worked full-time as the assistant manager for Jos. A. Bank, interned with U.S. Rep. Bart Gordon and, after graduating in May 2010, joined his staff as a field representative and communications assistant. Nourse currently works as a content specialist for MMA Creative, a full-service marketing and advertising agency with offices in Cookeville and Nashville, Tenn., and serves as an At-Large Member of the PRSA New Professionals Section Executive Committee.

Creating a Blog Strategy that Works: 10 Tips for Company Bloggers and Teams by Crystal Olig

Heather Sliwinski 5 Comments

Blogging can be frightening because no matter the size of your organization, not everyone believes they are a writer. The allure of a brand-spanking new blog tarnishes quickly when everyone realizes you have to feed the beast.

As PR pros, we mobilize a company’s internal experts and find a way to help them turn their knowledge into dynamic and compelling content. Whether we write it, ghostwrite it or edit it, thoughtful preparation and tools go a long way. Here is a quick guide to creating a long-term strategy that works.

1.       Editorial strategy & calendar

Blog platforms today, from WordPress and Blogger to Tumblr and Posterous, are intuitive to use, and you can be up and blogging in a day. However, that day should include at least a basic outline of content areas of focus with a frequency goal – once a day, a few times a week or once a week, at minimum. Even better is a strategic plan based around a few key information architecture elements.

Combine your content plan into strategic groups. A tool like MindMeister is great for team brainstorms and collaboratively creating a plan with your team. Within each of your topical areas, pick out a few descriptive words or phrases. Your groups can become blog categories, and the rest are viable tags.

Lastly, a deadline calendar that you gently enforce, or even better, incentivize your staff with, helps everyone know what they are expected to do and when.

2.       Be a great curator

While brainstorming is great, sometimes you just do not have it in you to start completely from scratch. I remind my clients that they are constantly consuming great content and forming an opinion. Applying an expert eye to e-mail newsletters, tweets from colleagues and magazine articles, a good blogger just picks the most on-trend, compelling or controversial info. Flip it around, add your own spin and you have a new post. The ability to curate content and choose the most compelling to share and open for commentary is a cultivated blogging skill.

3.       Content isn’t just words

Pay attention to your blogging team members’ strengths. The most persuasive and prepared salesperson can turn to jelly at the thought of putting pen to paper. Find a way to capture that person’s voice through rich media. Put a flip cam in the table in the breakroom and ask the salesperson some questions – “What is the most common question you get asked?” or “What questions do you wish our customers asked you?” can generate fascinating “vlogs.” Even a quick audio recording using a microphone or headset can do the trick.

4.       Mobilize a team

Unless you are a sole practitioner or an executive blogging for the sake of your own reputation, payday or thought leadership, chances are writing for the company blog is not your only job. Find a team who can help you, and get buy-in from the top to support everyone’s involvement. A monologue is rarely as compelling as a conversation or symphony of voices and perspectives.

5.       Do what you do

When you create your team, do not limit it to your peers in communications. A favorite client of mine mobilized his school’s whole staff to post on their education blog. Everyone can bring a unique perspective.  Some of the most popular posts are photo-driven, created by the school’s facilities and maintenance manager showing events across campus. If your goal is to highlight the rich talent at your organization, allowing them to talk about their passions in relation to your industry and individual roles is a great starting point.

6.       Come packing

Rich blogs full of photography, infographics, videos and graphics do not just happen. Arm yourself with the gadgets you need to capture the moment when inspiration strikes. A flip cam, digital camera and smart phone are all helpful and affordable.

You do not have to be an expert to produce blog content.  If the content is thoughtful and compelling, it counts. If you have access to a design team or some skills of your own, enrich your verbiage with imagery.

7.       Make it recognizable

Not just any old blog will do. It is getting easier every day to create customized and branded blogging platforms. If you know enough about the web or HTML to be dangerous, you can tweak colors, add logos and imagery templates and designs. Template libraries like Themeforest can help you on your way.

8.       Simplicity & SEO

One of the most common questions I hear from my interactive marketing clients is how to keep a corporate website interesting and the content timely. Often times, competing priorities of an organization or the complexity of your corporate site technology prevent communicators from changing it up. A blog can be simpler to use and involve fewer hoops to jump. Google sees the recency of content and gives value to fresh stuff. Blogs today typically have all kinds of built-in SEO-friendly features like the ability to manipulate title tags, URL structures and heading tags.

9.       Make it sharable

In a social world, the best stuff gets shared. Plug-ins and widgets like Topsy, Share This or AddThis, paired with other direct interaction opportunities like Facebook or Linked In “Like” buttons, make it easy to pass along great ideas or stories.

10.   Create a voice

While communicators today often advocate for a clearly articulated brand voice, not everyone in the C-suite sees value in talking to your customers in a casual, non-journalistic or even friendly tone on your corporate site. A blog by nature is often more conversational and meant to elicit commentary and discussion. Writing about issues and trends affecting your industry, great corporate social responsibility initiatives or community action can often allow for more freedom – and more fun for those who are blogging.

Crystal OligCrystal Olig is an online content and digital marketing professional at Oxiem, an interactive marketing agency in Columbus, Ohio. She serves as the New Professionals Section Mentorship Liaison and is on the University Liaison committee locally, working with future PR pros through the Central Ohio PRSA chapter.