September Twitter Chat Highlights: Modern PR Ethics

Twitter Chat Highlights: Modern PR EthicsWe’d like to thank everyone who participated in the September #NPPRSA Twitter chat as part of PRSA’s Ethics Month.

Specifically, we’d like to thank special guest for the month, PRSA’s Board of Ethics and Professional Standards [BEPS].  Join us again on October 10 at 9 p.m. EST for the next #NPPRSA Twitter chat.

Review highlights of the chat below.

What did you learn from the September chat? How do you make sure your brand is remaining ethical despite the addition of paid placements in social and digital media? How do you confront situations where ethical values may be at risk?

Lauren RosenbaumLauren Rosenbaum is the public relations director at BrickPixel, a web design and marketing consultancy. She is the co-founder of Soversity, a public relations and digital marketing company. Rosenbaum is also one of the volunteer coordinators for PRSA Houston Chapter’s PR Day 2013. You can connect with her on Google+LinkedIn and Twitter.

Eight Questions to Ask Before Accepting an Internship

Once again internships are prominent in the news. Just last week, we learned from an article in the Atlantic that barely one-third of the U.S. Senate pay their interns. The White House also was recently chided about not paying interns.  Even the foundation of the COO of Facebook has finally and reluctantly relented and has announced that the foundation will begin paying interns.

I have written before about the internship on behalf of the Public Relations Society of America and have not changed my opinion one iota. Internships are legitimate work and should be compensated. PRSA is so adamant about the issue that it published an advisory nearly three years ago for its 30,000 members about internships. As noted in a past post  on internships, PRSA believes it is ethically improper to employ anyone who adds real value to a public relations agency or department without compensating them for their work – whether that compensation is monetary or in the form of educational credits. If billable work is being performed by an intern, he or she deserves some form of legal compensation.

There was a time many years ago when internships were employed by organizations to give back to society by offering summer employment to students in disciplines related to their academic studies. Later, the internship evolved to a way for organizations to solve interim staffing issues. On the candidate side, the internship was a way to get practical, real-world experience in the field that would supplement academic training. Somewhere along the way, internships started to be viewed as a volunteer function and organizations treated them as such.

Let’s be clear though what constitutes volunteerism. Helping a charitable organization tend to the needs of the underserved is volunteerism. Assisting an organization to sell books or some other product or service is not.

As young professionals, your goal is to secure a full-time professional position in public relations. Here are several metrics for evaluating the efficacy of internships after you have graduated.

  1. Is the internship a paid position? And is it well above minimum wage? This is a critical question for which the answer is simple. If it is not paid, steer clear.
  2. Is the compensation reasonable for the role? You should expect no less than $25 per hour, particularly if the job involves content creation, including writing releases, case studies, blogs, speeches, tweets, Facebook posts and yes, even questions for Quora or content for Pinterest.
  3. Is the internship/job a 40-hours-a-week gig and/or are you expected to put in inordinate time that is not compensated? Most jobs are reasonably 40 hours a week or at max 50 hours. Investigate if there is the opportunity for paid overtime or compensatory time.
  4. What is the probability that the internship will lead to a full-time position? Assuming you excel in the job, will the employer agree to put it in writing ahead of time? As Ronald Reagan once said, “trust but verify.” If a permanent position is not in the cards, make certain other conditions are sufficiently compelling to make the internship worth your time and labor.
  5. Is the organization a leader in its category, whether a non-profit, corporation, institution or agency? Your credibility, integrity and personal brand are all built on your associations. Make certain that the organization is a thought leader or at least “reputation safe.”
  6. Will the internship help to appreciably increase your skills, broaden your understanding of the field and augment your network and sphere of influence? These are all vital characteristics that should be inherent in your investment in the internship. If they don’t contribute, think hard and long before you accept.
  7. Can you use the content you create as part of your portfolio? Will you be able to take credit publicly for your intellectual labor and resulting product? It is wise to have some evidence that you can use to validate your accomplishments.
  8. Will your employer give you time for other pursuits, including volunteer work, professional affiliations and networking? Don’t be chained to your desk. Make sure there is adequate freedom to network, volunteer and attend to other professional endeavors.

If you decide to go the internship route while you job hunt, exercise caution in doing internships that do not help fulfill your career goals and strategy. What other red flags have you seen associated with internships? Have your internship experiences proved valuable in your professional growth?

 

Gerard CorbettGerard F. Corbett, APR, Fellow PRSA, is 2013 immediate past chair and CEO of the Public Relations Society of America; chair and CEO of Redphlag LLC, a Silicon Valley Strategic Communications Firm; and the PR Job Coach.  He can be reached at gerard.corbett@redphlag.com

PRSA Workshop Recap: Putting More Power & Precision in Your PR Writing

I recently attended my first in-person PRSA workshop, titled “Putting More Power and Precision in your PR Writing.”

Attending the workshop were about 30 young and mid-career PR professionals with a sprinkling of more experienced pros seeking a refresher on writing basics (and one of the best views in Washington at HagerSharp, just blocks from the White House).

A few common writing challenges emerged from the workshop:

1)     Switching gears among multiple functions: Many of us struggle with creating a distinct tone and style when writing for different document types and audiences (e.g. news releases, social media content, pitches, technical reports, etc.). We also have to work to maintain the right balance of time spent on background research, cultivating leads, engaging with experts on the content we’ll be publicizing and then the actual writing process.

2)     Writing tight copy: We all know that readers prefer crisp copy, but how do we get to concise without erring towards choppy? For creative types, it can be a painful exercise to cut out jargon, flowery language and complex sentence structures – but for the reader’s benefit, it is absolutely essential to distill your communications to their clearest, simplest form.

3)     Letting go of personal preferences and ego when writing for others: Writing feels very personal and it can be tough to accept edits, or worse, to adopt a style that doesn’t feel our own. We need to keep in mind that it’s paramount to capture the voice of the organization or brand we are representing, and we must adapt our personal style accordingly.

4)     Working under external constraints: Many of us feel challenged to produce quality PR products when faced with limited control over corporate fonts, formats and colors, let alone the inclusion of dry legalese or too-long boiler plate language. Likewise, it’s tough to do our best writing in a workplace that doesn’t place a premium on quiet time and privacy for creative effort, time at the end of production to proof, or flexibility to write at the best time of day for you. Where possible, take the initiative to talk to your manager about creating the best possible environment that will ultimately result in optimal PR writing for the organization.

The highlight of the workshop came from the packet of 30 real-world writing samples provided, as each participant was asked to share a work product with the group. It is impossible to underestimate how much you can learn from having your PR work critiqued by a group of peers and likewise from participating in critiquing their own work.

The biggest value for my money came from the contacts I made who are doing similar work at related organizations. Though we didn’t resolve all of these challenges, knowing that I have a new peer group that shares my day-to-day reality gives me more confidence and determination to continue perfecting my writing.

Anne Berlin does advocacy communications and research and science policy blogging for the Association of American Medical Colleges. She is a member of the PRSA National Capital Chapter and an aspiring Toastmaster. 

This Labor Day, Escape the Cubicle to Learn

One of the things you hear the most from employers and employees is the need for experience. When you get your first job, you have experience from your internships and college public relations/marketing classes. As you add years onto your career, you gain the experience from working with clients, writing media advisories and releases and researching potential clients.

But, the office isn’t the only place you gain experience. As a matter of fact, it’s absolutely paramount to get out of the office to really broaden your horizons. Your experience grows when your mind can take in knowledge outside of the “four walls.”

The office is for work, a large percentage of the time. While I learned many things in the office, I grew as a professional outside of it. As a solo public relations pro, my knowledge has grown exponentially not being in an office setting.

Here are some things you can do to expand your professional experience.

  • Twitter chats: Twitter chats may seem very obvious these days. You can learn a ton from Twitter chats and network at the same time. Many of the chats have seasoned pros run and/or take part. Chats I recommend are #brandchat #solopr #NPRSSA (obviously) and #PRStudChat. You will always learn something important from these chats. Make it a point to try and participate when you can. #BrandChat and #solopr take place weekly; #NPRSSA and #PRStudChat are monthly.
  • Conferences: The great thing about conferences is that most companies will pay for you to go because it is part of your professional development. Never miss out on an opportunity to go to one, no matter the size. Whether it is a local PRSA conference or something like Social Fresh, you will grow as a pro by listening to what these experts have to say. Again, it’s the perfect place to network.
  • Podcasts: I love podcasts. Even though I don’t ride the train any longer, I still make the time to download and listen. My business is better for it and my experience is as well. “The Human Business Way” by Chris Brogan is outstanding, as is “The Social Media Marketing Podcast” with Michael Stelzner. You can listen to them on the treadmill, in the car or on a beach (learning and relaxing!).
  • Webinars: Some of these are free; some require you to pay. The good thing about webinars is you can see if the topic may appeal to you before signing up. Look at what PRSA has to offer or check Twitter and Facebook to see what companies like Vocus, Marketwire and Ragan may be offering monthly or weekly.
  • Blogs: While last on this list, it is certainly not least. Blogs are an important tool for information and learning. It’s a good bet that a PR/social media/marketing pro has a blog. Good folks to check out are Deirdre Breakenridge, PR Breakfast Club, Shonali Burke, and SpinSucks. You’ll get a mix of traditional knowledge as well as build up your new tool arsenal.

Gaining knowledge is up to you. Don’t rest on what is in front of you; look beyond the now, and see the future. YOUR future.

 

Jason MollicaJason Mollica (@JasMollica) is the president of JRMComm, a public relations and social media marketing consultancy. He combines knowledge of the broadcast news industry, traditional public relations expertise and today’s new and innovative social media tools. Mollica operates his own blog and has guest blogged on several others, including the respected Ad Age-ranked PR Breakfast Club, Ragan.com and PRSSA’s Progressions.

The Truth About Entertainment PR: Three Common Myths That Need Busting

As a college student, I remember a great deal of fellow PRSSA members wanting to become entertainment communicators. I mean, how could one not, right? You essentially get paid to read TMZ all day long and tweet about it, which sounds pretty easy.

This is totally not the case.

For the past two years, I have worked as a social media professional over at MTV. While there, I learned three major things PR students should know before pursuing a career in the entertainment industry.

You can’t turn it off

The field of entertainment is nonstop. How celebrities spend their holidays is newsworthy, which means there will always be work during those times. Personally, I enjoyed working on projects like the 12 Days of Jerzmas on Christmas, so it was always a win-win situation in my book. However, understand that while some of your friends are going home to be with loved ones for the holidays, you could be stuck in the office.

Don’t be a super-fan

While we all have our favorite celebrities we would love to meet, in entertainment it’s not cool – at all – to be an overt, super fan. There’s a thin line between being a crazy fan and someone who is familiar with a celebrity’s professional portfolio. One of my PR instructors taught me something that truly helped me prepare to work with celebrities: always act like you have been there before. Acknowledge that you are familiar with their background (some celebs will test your knowledge), but act how you would when meeting any other person.

Name-dropping can be annoying

So, let’s be honest. It is hard not to name drop when you have a really cool entertainment job. In the first few months, the most humble person wouldn’t be able to fight the urge to say, “I work for a cool celebrity or brand.” The reaction you get from everyone else never gets old, but it does get annoying to others … fast. No one is going to do anything for you and not expect something in return. It just doesn’t happen in entertainment. So, if you – the name dropper – get invited to a pretty “cool” party, it’s probably because someone expects your celeb to make an appearance or your media brand to cover it. Keep in mind that sometimes people have their own agenda, but what is within your control is whether or not you will be a part of it.

I truly enjoyed my experience in the entertainment world, but make sure you understand the truths behind common myths before pursuing PR in this industry.

 

Kion SandersKion Sanders is a digital strategist with a strong passion for the entertainment industry. As a digital strategist at MTV, he works with a variety of production companies to drive awareness to several TV-show franchises. Some of his duties involve community management, event planning, developing and executing social marketing strategies.