October Twitter Chat Highlights: Content + PR

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We’d like to thank everyone who participated in the October #NPPRSA Twitter chat to discuss the convergence of content marketing and public relations.

Specifically, we’d like to thank special guest for the month, PR Daily, one of the industry’s top resources for public relations news, strategy and advice.  Join us in November for a special #NPPRSA chat to kick off National New Professionals Week. Chapters are invited to plan an event for local new pros, submit it to the PRSA New Professionals Week event listing and join in the fun November 11-15.

Review highlights of the chat below.


What did you learn from the October chat? How can content marketing enhance your public relations efforts? What are your favorite content marketing best practices?

 

Lauren Rosenbaum is the Public Relations Director at BrickPixel, a web design and marketing consultancy. She is the Co-Founder of Soversity, a public relations and digital marketing company. You can connect with her on Google+, LinkedIn or Twitter.

The Pros of Working at a Boutique PR Agency

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Searching for a job is almost like searching for the perfect college. The environment, the people, the cost (or in this case, the salary) are equally important. Having worked for more than two years at two different boutique agencies, I think, from my perspective, bigger isn’t necessarily better:

You gain visibility with the agency’s senior leaders.

When you work at an agency of fewer than 20 people, you get to have serious face time with your boss. CEOs at global agencies don’t know their account coordinators’ names, and they definitely don’t have lunch with them multiple times a week. Nothing beats having the eyes, ears and insights of the most important people in your company on a daily basis.

You’re allowed direct client interaction early in your career.

The first few years in public relations inevitably include building countless media lists and tracking client placements. Teams are smaller, so each member has a larger level of responsibility, which means you not only get to listen in on status calls to take notes but you get to have a voice on them, too.

You become a jack-of-all-trades. Larger agencies have employees who are each experts in their individual specialty. Media relations, blogger outreach, social media development, new business outreach… the person who has healthcare clients will only continue to have healthcare clients. That doesn’t happen at small firms. Your client roster will be extremely diverse, and you will have a role on multiple accounts, instead of focusing the majority of your time on one or two clients.

 

You have an opportunity to get noticed – quickly. Is it better to be the big fish in the small pond or the small fish in the big pond? That’s the question you need to ask yourself. The smaller the agency, the easier it will be to prove yourself to the entire team. The more you prove you are an asset to your company, the faster they will trust you with larger opportunities and give you more responsibility. These tasks could be anything from writing client press releases to developing and managing social media content to attending new business pitches. In turn, you realize that…

 

 …Your job title doesn’t matter. Small agencies are all about “all hands on deck” and assisting in all projects. A success is a true team success because everyone has a role in making it possible. The individualistic mindset doesn’t exist. There is no time for hierarchy or corporate structure. You can easily be doing the work of a senior account executive at a larger agency. In turn, the amount you learn about the industry from more experienced team members in such a short time period is unbelievable and priceless.

 

You gain many opportunities for growth. Proving yourself, developing your boss’s trust and forming client relationships are all invaluable tools to a young public relations professional. You may not have projects with the biggest of budgets or clients with the most recognizable of names, but you have a chance to have your ideas heard in brainstorms, you get to place stories in the media and you get to implement all of those strategies and tactics you just spent four years learning about in college.

 

 Your first few years after college are your chance to test out all different types of communications jobs. You may find that agency life isn’t the best fit for your personality and that corporate communications is where you are happiest. Or after some time at a large, global firm you may realize that a boutique agency will give you the mentorship you need and the one-on-one interaction you crave. No matter where you land, don’t discount any opportunity. Good luck!

 Do you work a boutique firm, a large agency or in another setting? What are the pros of your individual workplace?

 

Ariel Abramowitz is a May 2011 graduate from the Pennsylvania State University College of Communications, where she studied public relations. While an undergraduate student, she was actively involved with the Penn State Dance Marathon (THON) and has continued her philanthropic efforts by managing the social media pages for The Stand, New York City’s premiere dance marathon benefiting the Children’s Miracle Network. She currently works for Rose Communications, a boutique agency in Hoboken, New Jersey, where she is a junior account executive. Ariel is self-described social media addict and spends a good portion of her time scrolling through Tweetdeck and blogging about her daily tribulations. Follow her @arielsam924!

5 Transferable PR Skills You (Probably) Already Have

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In college, I read a quote that remains with me to this day: “You already have everything you need to get everything you want in life.” This mantra is especially relevant to new PR professionals. Whether you’re new to the workforce in general or facing a career switch, you likely have the foundational skills to become successful in a public relations career. Keep in mind that public relations professionals come from a variety of undergraduate majors and career backgrounds. Broad disciplines like English, marketing, communications and business equip prospective public relations pros with a strong repertoire of transferable skills to earn a place in the field.

The five transferable skills you can leverage to land your first public relations job or continue building your career are as follows:

1. Writing

Versatile writing ability is invaluable as a new pro. Whether you need to craft a press release or pitch your client’s latest and greatest product, writing ranks at the top of public relations must-have aptitudes. If you can write well, you can own the world.

2. Relationship-Building

Success in this industry relies on networking and cultivating long-term relationships with an array of constituencies: members of the media, clients, prospects, colleagues, partner agencies, other internal teams and referral sources. You never know who’s listening, and you never know who can help you find your next lead. If you’re hot on the job search trail, attend PRSA Chapter events to meet and greet local pros. Be authentic. More importantly, be a good listener. When networking, don’t try to get as many business cards as possible. Focus on the quality of interactions rather than the quantity. Do your best to take mental notes about people you meet and jot them down in your phone after you leave the event. If you had one or two meaningful conversations, re-introduce yourself on LinkedIn. Personalize the interaction with a reminder about who you are and where you met. You never know where those connections may lead.

3. News Junkie Status

Attention to current events and news media is imperative in public relations. If you already follow relevant trends and stories in your industry, you’re ahead of the curve. Use your “news junkie status” to demonstrate your knowledge as you build relationships. Keep track of stories that pertain to your job, to the job you want or to your clients. Knowing what’s hot in your industry will help people remember you and even earn you recognition as the in-house current events guru.

4. Sales & Negotiation

You may not realize it, but you use negotiation skills on a daily basis. You bargain or compromise with your partner, roommate, friends and family about where to go to dinner, how to delegate household chores or ways to get what you want. Maybe you worked in customer service at some point. These experiences involve sales and negotiating, which are valuable in any field but especially in public relations. In order to build relationships, win clients and pitch the media, you must sell a brand story. At every turn in public relations, you will negotiate to get what you want. Take advantage of easy opportunities to sell your ideas during your daily routine. Even better, get your hands on The Negotiation Phrasebook by Angelique Pinet to really round out those skills.

5. Project Management

Think back to times when you collaborated on a team project. In order to succeed, you demonstrated follow-through, organization and attention to detail. You balanced several tasks simultaneously and took your project over the finish line by a certain date. In the same way, success in public relations hinges on the ability to create and implement strategy and often, to do so on short notice. Experience collaborating on teams and executing tasks independently will serve you well as a new pro.

What other transferable skills should new PR pros highlight during their job search? If you’re already churning it out in a full-time position, which skills did you use to get a foot in the door?

 

 Jamie M. Curtis is a writer and publicist. In 2013, she launched WHITE HORIZON PR, a boutique agency focused on public relations and content strategy for emerging brands. Currently, she is building a portfolio of fashion, beauty, and lifestyle clients across the U.S. WHITE HORIZON PR serves many clients virtually and has locations in Beverly Hills, CA and Columbus, OH.

If You Don’t Tell Your Organization’s Story, Someone Else Will

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Typewriter with Once Upon a TimeIn an age when practically everyone carries the latest model of a mobile device, when breaking news is always a glance away and one company’s misstep can spread like wildfire across the country in a matter of only minutes, it is essential that organizations can effectively communicate their stories, before someone else does for them.

Find Real Stories

The foundation of telling your organization’s story well is to start with finding a story: a real story. Every organization has a story to tell. Even the smallest or seemingly mundane organization has some unique attribute hidden in its history, conception, product, obstacles or successes. As public relations professionals, our job is to unearth these stories and nuances that set organizations apart.

Often best captured by simple anecdotes that reflect organizational values, character and image, your story needs to emulate who you are and what sets you apart. If these stories do not automatically surface, it’s up to you to discover what those differentiations are and effectively communicate them to your audience through authentic communication.

It is important to note, that while a particular instance or fact may seem like an excellent beginning to your brand’s story, even the most interesting tale can stop you in your tracks if it is not consistent with your brand message or values. If you cannot directly link your story to your brand, the message will quickly become diluted and serve as a detriment because of inconsistencies and confusion about who you are and your values. If your story lacks brand consistency or clarity, it’s time to revisit the purpose of finding your story.

The most successful brand stories are not fabricated or over exaggerations of the truth. They are authentic, true and a direct reflection of what the brand values.

Use Real People

Perhaps the simplest way to find a good story that emanates your company’s core character is to find real people who have real stories to tell. Be authentic while creating and refining characters in your story whom your audience will champion. These stories could come from any of your stakeholders, including people from within your organization, one of your clients or even someone in your community. A plethora of compelling content is not necessary in order to communicate your story well. A few unique anecdotes can be more than enough to convey everything about your brand and company culture.

Once you have the story that captures the essence of who you are, what comes next? The mistake many organizations make is convoluting the clarity of their story by hiring an actor or appointing a spokesperson to tell it for them. Consider the purpose of why you originally chose to discover and tell your story; this solution produces the opposite effect.

Did your retired co-founder inherit the shop location of your now nationally recognized bakery chain from a famous pastry artist? Bring her back in for an interview. Make her and what her story means for your organization the focus of your next campaign.

People connect to real stories that evoke authentic emotion. The more willing you are to humanize your stories, the more you can relate to your audience and your audience can relate to you.

Be Authentic

Bottom line: there is trust in transparency.

In this day and age, nothing is hidden. No bad business decision, unethical practice or poor treatment of customers can be concealed. It is only a matter of time before the truth is revealed, and when it is, who would you rather have controlling the conversation: you, the public or even your competition? An honest apology or explanation of the truth can earn the respect of your audience and has the potential to deter ruthless scrutiny, even if that scrutiny is unfounded.

When crafting your story, be as open and honest with your audience as you can be, because openness is equal to trust. Actively disclosing information to your constituents about your company and its products or services is perhaps the most powerful means of establishing and building trust with your audience. Don’t forget to ask yourself the hard questions and answer them before others have the opportunity to answer them for you.

In the end, the key element to telling your organization’s story well is simple: the truth. The most powerful and meaningful brand stories are derived from honesty and openness. When you tell your story by using authenticity and real people to tell those stories, you will establish more than just trust with your stakeholders—you will create passionate brand advocates who believe in your brand and its mission.

 

Kristen SyndramKristen Syndram is a public relations graduate from Illinois State University and a public relations and communications professional in the central Illinois area. She has gained professional communications experience by working with both Fortune 50 companies as well as boutique agencies and specializes in public relations, media relations and social media. Connect with her on LinkedIn or follow her on Twitter. 

September Twitter Chat Highlights: Modern PR Ethics

Heather Sliwinski Leave a comment

Twitter Chat Highlights: Modern PR EthicsWe’d like to thank everyone who participated in the September #NPPRSA Twitter chat as part of PRSA’s Ethics Month.

Specifically, we’d like to thank special guest for the month, PRSA’s Board of Ethics and Professional Standards [BEPS].  Join us again on October 10 at 9 p.m. EST for the next #NPPRSA Twitter chat.

Review highlights of the chat below.

What did you learn from the September chat? How do you make sure your brand is remaining ethical despite the addition of paid placements in social and digital media? How do you confront situations where ethical values may be at risk?

Lauren RosenbaumLauren Rosenbaum is the public relations director at BrickPixel, a web design and marketing consultancy. She is the co-founder of Soversity, a public relations and digital marketing company. Rosenbaum is also one of the volunteer coordinators for PRSA Houston Chapter’s PR Day 2013. You can connect with her on Google+, LinkedIn and Twitter.