Public Relations

Coming Soon: New Professionals Week 2013

Heather Sliwinski Leave a comment

New Professionals WeekI love planning events for the New Professionals Section, especially when they involve a national week-long event celebrating young professionals! You can never have enough young professionals in your Chapter; after all, they are the future.

This year, during November 11-15, we will host our third annual New Professionals Week. This week was designed to celebrate young professionals, but also to help connect young PR pros with their local PRSA chapter.

Who’s invited? Everyone. We’re encouraging anyone who’s interested in this week to get involved! PRSA New Pros National Executive Committee will support your local event via guest blog posts and social media channels.

How can you get involved? To help plan events in your local Chapter, visit our website and download a fact sheet and an event registration form. This website will be the hub for all events held during New Pros Week. Once registration forms are submitted, you’ll be able to see a list of events on our website, promoting local events. If you are interested in contributing to our blog to promote your Chapter NPWeek event, contact blog co-chairs, Heather Sliwinski and Keri Cook.

We understand that not every Chapter may have a budget to host an event this year. For those of you who have tight budgets, here are a few budget friendly ways to participate:

  1. Host a private showing of a New Pros webinar. During New Pros Week, we feature a national webinar on a topic of interest for new pros. We anticipate the webinar will be held in the afternoon on Monday, Nov. 11. To host a private showing – invite local new pros to an office, bring a bag lunch and have a discussion after the presentation. The playback will also be available through PRSA’s on-demand service, and our guest speaker can be reached throughout the week for questions via Twitter.
  2. Host a New Pros-focused Chapter meeting. What topics are particularly interesting to young professionals? What issues are they concerned with during their first few years as a PR professional? Schedule a Chapter meeting during this week and cover one of these topic(s) and/or issue(s).
  3. Participate in New Pros week via our social networks and blog. Follow our hashtag #NPWeek to join the coast-to-coast virtual networking. You could even schedule a Twitter chat or tweet-up for new pros in your area to meet via social, and then take it off-line! We’re always looking for a fresh, new perspective on any aspect of PR for our blog: consider drafting a post about your Chapter’s local new pros group or your personal experience as a new pro.

It’s going to be great week of celebrating young professionals. If you have any questions about getting involved, please email me. 

Elizabeth GreenawayElizabeth Greenaway
PRSA New Professionals Chair

Inside Corporate Communications (for a PR Agency)

Heather Sliwinski Leave a comment

Keep Calm and Hire A PR AgencyAfter graduating college, I was torn between searching for jobs in-house or at an agency. I knew I wanted to work in corporate communications, but the advice I received from PR professionals, professors and classmates was to try the agency route first, since there are more entry-level opportunities. Given the economic climate and difficult job market, I took that advice, but through a twist of fate found myself in a role I never even knew existed: in-house corporate communications for a PR agency!

Every day is an adventure, and there are many new skills and lessons I’ve learned through my experience so far. There’s no such thing as a typical day, but my main tasks include supporting new business opportunities, helping teams craft industry award submissions, drafting internal and external communications materials, pitching trade media, event planning and managing website content and social media properties.

The best part about working in corporate communications for a PR agency is the ability to learn how both roles function. Everyday I watch my colleagues on the account side working hard to service clients while I’ve been able to support them through corporate communications. Even though we have different roles, many of our tasks are similar (e.g. research, media lists, event management) and as new PR professionals, we’ve all learned to master the art of multi-tasking and time management—key skills needed in PR!

So as you embark on (or even just consider) a career in corporate communications, here are three tips I’ve found to be helpful in this role:

  1.  Learn as much as possible about your organization and industry. Working in corporate communications, it is vital to know everything you can about the company: its products or services, its leaders, its mission, its employees, etc. Typically, the corporate communications team serves as a liaison between the organization and external audiences, with the head of the team taking on the role of company spokesperson. If reporters or potential clients contact our team looking for information on a campaign we ran in Paris, a global offering that just launched or a new client in New York, it’s our job to answer their questions or at least be able to refer them to someone who can help. Thus, the more you know about your company, the better equipped you’ll be to respond to inquiries. The best way to learn about what’s happening is to talk to your colleagues and find out what they’re working on, pay attention to emails and updates sent around the office and study the firm’s website, policies, case studies and credentials, anything that will provide background information to give you a deep understanding of your company’s business.
    The same goes for the industry. For example, in my role I need to know the ins and outs of what’s happening in public relations, the latest news from our competitors and new developments and trends that might impact our business. It’s important to become an expert in your field so you understand and can speak with accuracy and authority to internal and external audiences. As a bonus, you will be seen as a vital asset and go-to person for others within the company who may have questions on what you’ve learned!
  2. Develop excellent writing skills. Whatever tasks are thrown your way, it will most likely involve writing. From press releases to internal announcements to case studies, I spend most of my days writing and editing various communications materials. Being able to write well is one of the most important skills a PR professional should have (this is also applicable to other PR roles). Your writing will improve over time but definitely take advantage of every opportunity to practice. If a colleague needs an email or press release drafted, offer to take a stab at it. Once it’s finalized, ask to see the final version so you can compare it to your draft and see what changes were made. This will help you learn what you need to improve upon for next time.
  3. Network. Get to know as many people inside and outside the company as you can. Networking is an important tool we hear about time and time again, but it’s truly essential in the corporate communications role. Start building relationships from day one with your colleagues. I’ve been given the opportunity to support new business pitches, award submissions and media relations efforts across practices and across offices. With each project, I am introduced to someone new, and that person becomes a great resource for the future when a similar project or request arises. The same is true externally. I’ve built relationships with PR trade journalists in order gain visibility in the media. Most importantly, don’t just reach out to someone when you need something; show an interest in their job, and figure out how you can work together so you can both meet your goals.

Have you ever considered doing PR for a PR agency? What other questions would you ask?

 

Stephanie ManasStephanie Manas is a corporate communications specialist/senior account executive at Ogilvy Public Relations, providing business development and internal and external relations support to the global communications agency. Previously, she held positions in theatrical PR at Boneau/Bryan-Brown and book publicity at Penguin Group USA. Prior to that, Manas interned at FleishmanHillard, The Broadway League and 451 Marketing. She earned a bachelor’s degree in communication and economics from Boston University. Manas is the co-chair of the marketing committee for PRSA-NY. Feel free to connect with her on LinkedIn or Twitter. For more information on Manas, check out her recent Q&A in Syracuse University’s Newhouse PR blog.

If You Don’t Tell Your Organization’s Story, Someone Else Will

Heather Sliwinski Leave a comment

Typewriter with Once Upon a TimeIn an age when practically everyone carries the latest model of a mobile device, when breaking news is always a glance away and one company’s misstep can spread like wildfire across the country in a matter of only minutes, it is essential that organizations can effectively communicate their stories, before someone else does for them.

Find Real Stories

The foundation of telling your organization’s story well is to start with finding a story: a real story. Every organization has a story to tell. Even the smallest or seemingly mundane organization has some unique attribute hidden in its history, conception, product, obstacles or successes. As public relations professionals, our job is to unearth these stories and nuances that set organizations apart.

Often best captured by simple anecdotes that reflect organizational values, character and image, your story needs to emulate who you are and what sets you apart. If these stories do not automatically surface, it’s up to you to discover what those differentiations are and effectively communicate them to your audience through authentic communication.

It is important to note, that while a particular instance or fact may seem like an excellent beginning to your brand’s story, even the most interesting tale can stop you in your tracks if it is not consistent with your brand message or values. If you cannot directly link your story to your brand, the message will quickly become diluted and serve as a detriment because of inconsistencies and confusion about who you are and your values. If your story lacks brand consistency or clarity, it’s time to revisit the purpose of finding your story.

The most successful brand stories are not fabricated or over exaggerations of the truth. They are authentic, true and a direct reflection of what the brand values.

Use Real People

Perhaps the simplest way to find a good story that emanates your company’s core character is to find real people who have real stories to tell. Be authentic while creating and refining characters in your story whom your audience will champion. These stories could come from any of your stakeholders, including people from within your organization, one of your clients or even someone in your community. A plethora of compelling content is not necessary in order to communicate your story well. A few unique anecdotes can be more than enough to convey everything about your brand and company culture.

Once you have the story that captures the essence of who you are, what comes next? The mistake many organizations make is convoluting the clarity of their story by hiring an actor or appointing a spokesperson to tell it for them. Consider the purpose of why you originally chose to discover and tell your story; this solution produces the opposite effect.

Did your retired co-founder inherit the shop location of your now nationally recognized bakery chain from a famous pastry artist? Bring her back in for an interview. Make her and what her story means for your organization the focus of your next campaign.

People connect to real stories that evoke authentic emotion. The more willing you are to humanize your stories, the more you can relate to your audience and your audience can relate to you.

Be Authentic

Bottom line: there is trust in transparency.

In this day and age, nothing is hidden. No bad business decision, unethical practice or poor treatment of customers can be concealed. It is only a matter of time before the truth is revealed, and when it is, who would you rather have controlling the conversation: you, the public or even your competition? An honest apology or explanation of the truth can earn the respect of your audience and has the potential to deter ruthless scrutiny, even if that scrutiny is unfounded.

When crafting your story, be as open and honest with your audience as you can be, because openness is equal to trust. Actively disclosing information to your constituents about your company and its products or services is perhaps the most powerful means of establishing and building trust with your audience. Don’t forget to ask yourself the hard questions and answer them before others have the opportunity to answer them for you.

In the end, the key element to telling your organization’s story well is simple: the truth. The most powerful and meaningful brand stories are derived from honesty and openness. When you tell your story by using authenticity and real people to tell those stories, you will establish more than just trust with your stakeholders—you will create passionate brand advocates who believe in your brand and its mission.

 

Kristen SyndramKristen Syndram is a public relations graduate from Illinois State University and a public relations and communications professional in the central Illinois area. She has gained professional communications experience by working with both Fortune 50 companies as well as boutique agencies and specializes in public relations, media relations and social media. Connect with her on LinkedIn or follow her on Twitter. 

September Twitter Chat Highlights: Modern PR Ethics

Heather Sliwinski Leave a comment

Twitter Chat Highlights: Modern PR EthicsWe’d like to thank everyone who participated in the September #NPPRSA Twitter chat as part of PRSA’s Ethics Month.

Specifically, we’d like to thank special guest for the month, PRSA’s Board of Ethics and Professional Standards [BEPS].  Join us again on October 10 at 9 p.m. EST for the next #NPPRSA Twitter chat.

Review highlights of the chat below.

What did you learn from the September chat? How do you make sure your brand is remaining ethical despite the addition of paid placements in social and digital media? How do you confront situations where ethical values may be at risk?

Lauren RosenbaumLauren Rosenbaum is the public relations director at BrickPixel, a web design and marketing consultancy. She is the co-founder of Soversity, a public relations and digital marketing company. Rosenbaum is also one of the volunteer coordinators for PRSA Houston Chapter’s PR Day 2013. You can connect with her on Google+, LinkedIn and Twitter.

The Truth About Entertainment PR: Three Common Myths That Need Busting

Heather Sliwinski 2 Comments

As a college student, I remember a great deal of fellow PRSSA members wanting to become entertainment communicators. I mean, how could one not, right? You essentially get paid to read TMZ all day long and tweet about it, which sounds pretty easy.

This is totally not the case.

For the past two years, I have worked as a social media professional over at MTV. While there, I learned three major things PR students should know before pursuing a career in the entertainment industry.

You can’t turn it off

The field of entertainment is nonstop. How celebrities spend their holidays is newsworthy, which means there will always be work during those times. Personally, I enjoyed working on projects like the 12 Days of Jerzmas on Christmas, so it was always a win-win situation in my book. However, understand that while some of your friends are going home to be with loved ones for the holidays, you could be stuck in the office.

Don’t be a super-fan

While we all have our favorite celebrities we would love to meet, in entertainment it’s not cool – at all – to be an overt, super fan. There’s a thin line between being a crazy fan and someone who is familiar with a celebrity’s professional portfolio. One of my PR instructors taught me something that truly helped me prepare to work with celebrities: always act like you have been there before. Acknowledge that you are familiar with their background (some celebs will test your knowledge), but act how you would when meeting any other person.

Name-dropping can be annoying

So, let’s be honest. It is hard not to name drop when you have a really cool entertainment job. In the first few months, the most humble person wouldn’t be able to fight the urge to say, “I work for a cool celebrity or brand.” The reaction you get from everyone else never gets old, but it does get annoying to others … fast. No one is going to do anything for you and not expect something in return. It just doesn’t happen in entertainment. So, if you – the name dropper – get invited to a pretty “cool” party, it’s probably because someone expects your celeb to make an appearance or your media brand to cover it. Keep in mind that sometimes people have their own agenda, but what is within your control is whether or not you will be a part of it.

I truly enjoyed my experience in the entertainment world, but make sure you understand the truths behind common myths before pursuing PR in this industry.

 

Kion SandersKion Sanders is a digital strategist with a strong passion for the entertainment industry. As a digital strategist at MTV, he works with a variety of production companies to drive awareness to several TV-show franchises. Some of his duties involve community management, event planning, developing and executing social marketing strategies.