Author: New Professionals PR Blog

social media… Dear Facebook, Please Grant Me (and other Page admins) These 5 Functions by Janet Krenn

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To celebrate PRSA New Pros’ new Facebook URL (www.facebook.com/PRSANewPros), I thought I’d revisit the popular topic of managing a Facebook Page for public relations and business.

Previously, I wrote a post called Facebook Group v. Facebook Fan Page–Never build a group page. I got emails from all over the world (no kidding) from folks trying to launch their own Facebook Fan Page for their businesses. Most of these folks were wondering, Have I experienced other problems they were finding? If not, how did I solve them?

Although I’ve been pretty good at answering readers’ emails, I thought, I might as well hammer out a new post (1) to let you know you’re not not alone; these functions really do not exist, and you don’t have to waste your time hunting down an answer–I’ve already wasted enough time for the both of us–(2) in hopes that some Facebook functionality genie will see this article and grant us these five functions.

1. Page admins should have the option to comment as an individual.

I think everyone who has emailed me has asked if I figured out how to comment as Janet on the Fan Pages for which I’m also an admin. Sadly, when admins comment on their wall, they can only do so as a representative of the group. I can’t tell you how many times I wanted to comment as Janet on the New Pros Facebook Fan Page, but didn’t because I didn’t want my sometimes snarky attitude to be under the New Pros veil. Facebook, if your listening, make some option so that Admins can comment on the wall as individuals or as the group.

2. Admins should be allowed to edit a wall post for a period of time after its submitted.

The same is true for personal pages, but I’ll tell ya, there’s nothing worse than setting up the link, choosing the thumbnail, typing some copy and then finding you wrote “ther” instead of “the”. LinkedIN has a good model. That platform allows the poster to edit for 15 minutes after hitting submit. Facebook, I know you’re for kids and not for brands, but brands love you! Show the brands a little love and make it a little easier for us to correct typos or bad links without trashing the whole post.

3. Don’t make me choose! Let admins post more than one html bit (photos, links, videos) at the same time.

Facebook, why not? Most of the time, it really doesn’t matter, but consider this: Sometimes you want to link to a page, and the page doesn’t have any good image. So instead of a visually interesting wall post with my Page’s avatar and an interesting little image, my links don’t emit no interesting visual cue. Why can’t I upload a photo from my own computer AND include a link in one wall post?

4. Simplify the event forms.

If you’ve ever tried to schedule an event on your Facebook Fan Page, you know that you have to click through 3 times before you can publish. And each time you click, you have to put in more information. Okay, so this isn’t a functionality issue. It’s just an ease issue. Facebook, please streamline your event forms! Start by eliminating those pesky drop-down menus that do not correctly categorize my event, but you insist that I use.

5. Have updates to the discussion tab appear on the Fan Page wall.

I have no idea why you haven’t included this function. Discussions are like forums, and everyone expects that the front page of a forum will alert with the newest threads and the newest comments. I would love to use the discussions tab, but I’m not going to bother members with an email every time a discussion gets updated. And let’s be honest, without those updates appearing on the wall, I’ll forget about it anyway.

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JANET KRENN administers two Facebook Fan Pages and wonders whether Facebook will ever update some of its functions to make life as a PR and marketer a littler easier. (She is also your 2010 New Pros of PRSA Chair, and the past, 2009, Communication Chair. Follow her on Twitter @JanetKrenn or contact her janetqs(a)gmail.com)

networking… “What do you do?” and Why Your Answer is Wrong by Janet Krenn

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Networking. It’s how you can get a job. It’s how you can self-promote. It’s important in every profession. For many of us, networking is a mystery. I mean, how do you go from “hello” to getting a job? How do you go from “nice to meet you” to let’s collaborate?

My local PRSA chapter held a speed networking event last month, and it opened my eyes! The speaker presented on “Make Your Contacts Count: Networking know-how for business and career success” by Anne Barber and Lynne Waymon, and I foudn that I have been giving the wrong answer to the very first question asked in any networking conversation–“What do you do?”

By giving one of the two popular incorrect answers, I’ve been missing opportunities to describe my value, achievements, and goals. Instead, I provided meaningless, but easy, responses. In short, I’ve been failing at personal branding.

Wrong Answer #1: I work for a company.

I used to say, “I work for McDougal Littell” and those in the textbook publishing industry were usually impressed. Maybe you work for GE, and you know that dropping the company name will sound impressive. But the company name doesn’t promote you and your strengths. In the first minutes of conversation, I neglected to give my conversation partner any interesting information. What if they’ve never heard of your company before? Will you have to spend valuable networking time explaining the company rather than your own value?

Wrong Answer #2: I am a job title.

No matter how much you like your job, you are not your job title. How many other people are in PR? Thousands! By saying you are a job title, all of your achievements and goals, the reasons why someone should want to work with you, are hidden. Will an answer like, “I’m an account manager” get you recommended for job openings? Probably not.

Right Answers are Descriptive

I can much more easily point out the wrong answers than to give you a blanket “right” one. Basically, you want to give a quick, descriptive answer that is achievement driven (what have you accomplished? how have you accomplished it?), goal oriented (what are your goals when you enter the office? what are your long term goals?), value-added (what value do you have as an employee? what are your strengths?), and inspire questions (will your descriptive answer lead the conversation to those probing questions that will help you reveal your value, achievements, and goals?).

Myself as an Example

As I said, I used to answer “What do you do?” with lack-luster answers, such as, “I work for Virginia Sea Grant” or “I am a communicator.”

After more thought, I’ve started to elaborate to say, “I translate science to non-scientists.” But even this slightly more descriptive answer doesn’t explain the value of my skills well. So I kept adding, pruning, and rethinking my answer to the “What do you do” question, until I got to the answer at the end of this post.

What do you do?

Well, how might you answer this networking question to best show off your achievements, goals, and value? To celebrate our newly unlocked comments section of this blog (no log-in necessary to participate), write your own new-and-improved response to the What do you do? question.

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JANET KRENN helps coastal industry, and communities make ecologically and economically sound decisions by translating science to non-scientists. (She is also your 2010 New Pros of PRSA Chair, and the past, 2009, Communication Chair. Follow her on Twitter @JanetKrenn or contact her janetqs(a)gmail.com)

professional development teleseminar… Developing portfolios for your dream career (Jan. 13, 2010)

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The New Pros of PRSA’s 2010 resolution is to continue delivering professional development opportunities on topics that you’ve asked for. This time, we’ve invited Heather Huhman to lead next week’s teleseminar on portfolio development for your dream career. (Register and get more information for the teleseminar here.)

Heather Huhman, founder and president of Come Recommended, is passionate about helping new professionals and recent college graduates pursue their dream careers. Huhman is currently a daily entry-level careers columnist at Examiner.com, a career expert for the CAREEREALISM Twitter Advice Project, as well as a contributor to other professional development outlets.

We asked Heather to tell us a little about opportunities and challenges she sees for new professionals in 2010.

1. What are some opportunities and challenges that New Pros will face in the 2010 job market?

The job market in 2010 will be competitive. New Professionals will have to stand out over other candidates, and go above and beyond just having a normal resume. They will need to utilize technology to present the best aspects of themselves to potential employers.

2. What is a professional brand and why is it important?

A professional brand is a strategic way to stand out by presenting your work experience to potential employers. Having your own brand is important because in this competitive job market, it will hopefully aid in landing your dream job.

3. Why should a PR professional have a career portfolio?

A career portfolio is an important way to demonstrate your accomplishments and skills. It’s a way to show – rather than tell – potential employers what you have to offer. Through online tools such as VisualCV, you can share your hard work and market yourself before a job even opens up.

Along with a portfolio, connecting and networking with others will be essential. Seek out recruiters on Twitter and follow them. Contribute to their conversation and demonstrate your qualifications, and you may impress them.

4. What drives your passion for helping young professionals pursue their dream careers?

As the oldest child in my family, I did not have anyone to guide me through the trials and tribulations of developing my career. Now, as an experienced hiring manager and someone who has been in nearly every employment-related situation imaginable, I am serving as that much-needed guide for others.

I feel like I know and understand the needs of today’s employers and internship and entry-level job seekers. My expertise in this area led to my position as Examiner.com’s entry-level careers columnist in mid-2008. The daily, national column educates high school students through recent college graduates about how to find, land and succeed at internships and entry-level jobs.

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Heather Huhman will be instructing our New Pros of PRSA teleseminar, How to Position Yourself for your Dream Job on January 13, 2010 at 3pm EST. Get more information or register here.

career advice… The mistake I stopped making by Brian Camen

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When I graduated college, my resume  touted all I accomplished during my four years at Arizona State University. Three internships. Two relevant part-time jobs. President of my fraternity, and a good gpa. Sounds impressive, right? These kinds of accomplishments impressed a hiring manager and got me a job, but they meant very little once I started work.

We all make mistakes as first time full-time employees, but mine was a big mistake. I acted as if I knew everything.

Just because you had four or five internships, doesn’t mean you know everything about Public Relations. I’m happy to report that I stopped making that mistake quickly. My attitude quickly changed once I realized that pretending to know everything was the worst thing one can do.

Entry-level employees often are afraid to seem inexperienced so they pretend to know all the answers. The point of an entry-level position is to learn about the industry you work in, develop yourself as a full-time employee, and grow your skill set. Your boss isn’t expecting you to be perfect nor is your boss expecting you to manage yourself. If your boss wanted those traits in an employee, they would not have been seeking an entry-level employee.

As a new professional you will undoubtedly make mistakes (whether accidentally or on purpose). The key is to learn from those mistakes. Study what you did wrong and make sure it doesn’t happen again.

Another key to your entry-level position is to master your entry-level tasks. Once those are accomplished, your boss will feel more comfortable giving you higher level tasks. Developing your skills takes time. You can always be a better writer, listener, and practitioner.

Your skill set isn’t going to develop overnight and no matter how many internships you have, you never stop learning in this industry because Public Relations is continually evolving.

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BRIAN CAMEN is a Public Relations Specialist at a top-ranked international b-school in Glendale, AZ. Read his blog The PR Practitioner (http://www.theprpractitioner.com). He can be reached at brian.camen@gmail.com or @BrianCamen

professional development event… What’s at PRSA International Conference for New Pros?

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PRSA International Conference is in less than one month! The event kicks off Saturday, November 7, and we want you to know that in the midst of advanced sessions there are several programs designed with New Pros in mind!

Ron Culp is Partner and Managing Director at Ketchum, and on Tuesday, November 10,  at Conference he’ll present at the New Pros sponsored session, “View From the Top: How Young Talent Can Stand Out”. Ron’s experience in communications spans journalism, media relations, corporate communications, government affairs, and agency management. His session at Conference will discuss

How do you keep your boss informed of your successes (without being obnoxious)? How do you get help from management in reaching your goals? Learn what senior leaders of the public relations profession recommend in order for young practitioners to succeed. Get recommendations from top agency and corporate leaders, and hear from young professionals who are progressing well in their public relations careers.

We caught up with Mr. Culp for some good ole Q&A, and here it is!  (We’ll post a list with more Conference  events for New Pros on our LinkedIN and Facebook pages too, so check them out.)

1. One idea you’ll address at the session is “How to keep your boss informed of successes without being obnoxious”. How do new and young professionals miss opportunities to gain recognition for their success?

Young professionals, especially at the entry level, walk a fine line between looking too ambitious and not appearing appropriately engaged. The pace of most workplaces doesn’t foster many opportunities for feedback at the moment work is performed. Sometimes a superficial “thank you” is all that anyone receives. After doing what they consider to be a good job on a major project, it is entirely appropriate to ask for feedback. In so doing, point out key findings that surfaced in the assignment and ask for the boss’ point of view. Don’t do all the talking in an effort to impress. We have a saying in the agency:  “When you’re talking, the client is judging; when they are talking, they’re buying.”

2. Another topic of discussion will be How to get help from management to reach goals. Do you think New Pros have a tendency to avoid engaging management to help them achieve their goals more so than do more seasoned pros?

Trust in and from your boss must be established before any attempt to become engaged in career goals discussion. I have found that most bosses that I trust and admired would start the conversation, not the other way around. Premature career goal discussions can send the wrong signals, especially if you haven’t established a track record of successfully completing a number of assignments. I normally recommend waiting for a year before such discussions. By then, you should have received some positive signals that provide signals that your boss is actively interested in your long-term success.

3. What information are you most excited about sharing during the event?

Former PRSSA national chair Kevin Saghy and I have interviewed nearly two dozen individuals to gain their perspectives on how young talent can stand out in corporate and agency PR jobs. I’m eager to share the points of view from 12 seasoned PR executives who run significant PR operations, and Kevin will compare their responses with feedback from a dozen of his Millennial colleagues who are now in the early stages of their careers.

5. How can NPs get the most out of their experience at International Conference?

Network.  Network.  Network.  You’re already ahead of the game of most of your peers by simply attending this conference.  Treat every person you meet with equal enthusiasm and interest.  I promise that someone you met here will emerge later in your professional life as a potential colleague, mentor, reference or boss.