Member Spotlight: Rachel Brown

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Name: Rachel Brown
Position/Company: Public Relations Specialist, Albany State University
Location: Albany, Ga
Education: Public Relations and Integrated Media double major, Columbus State University
Social Media Handle: @rachelbrownpr

How and when did you first become interested in PR and communications?
My sophomore year of college as an Integrated Media major, I had to take Introduction to Public Relations. I fell in love with the field while learning about tactics and strategy to help people or brands come together.

How did you find internships/jobs?
I had three internships and I found them thought the Department of Communication at Columbus State. Business’s in the area reach out to departments and professors all the time and it is so smart to ask your college about what is available.

As for jobs, PRSA offers a job search that is easy to use and the options are endless.

What was the biggest challenge you’ve ever faced in your career? How did you overcome it?
Going from a small firm working in tourism to higher education, I had to really change my focus. The audience got bigger, the communication channels changed and I had to learn how to balance fun and corporate strategies.

I read blogs and did research on higher education public relations to understand what other universities are doing and how I could makes positive changes within my department. Also, immersing myself into the history and culture. That is important in our field because we are speaking for that brand.

What has been the most valuable thing you have learned through classes or experience?
Set objectives and evaluate everything. You won’t be able to know how well something is working if you are not measuring the results.

What has been the best piece of advice you have received?
It is better to undersell and over perform than to oversell and under perform.

Do you have any advice for future PR pros?
Get a mentor.  Never stop learning: There are countless ways to learn after you graduate with webinars, text books, blogs, twitter chats and more! Intern in different settings before you choose what type of company you would like work at. Never post on social about what’s trending until you have done the proper research. Get an AP Style Guide and study it like a religion.

What do you think is the best benefit of PRSA and the New Pros section?
My favorite benefit of PRSA is the conferences. It’s the perfect way to network and learn. Use the tools that PRSA has available to you to further your professional development.

Is there anything you wish you would have known before starting your career?
Project management and organization skills are a must. There are times I am working on over 30 projects at once, whether they are big or small and without organization the little things get lost in the details. The little things are important.

Tell us a little-known fact about yourself.
I name my animals after Disney Characters.

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