#ThrowbackThursday: Jo Ann LeSage Nelson, APR

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Editor’s note: This is part of our monthly #ThrowbackThursday series, which features a prominent, successful PR pro taking a look back and sharing tips from his/her days as a new pro. Thanks for helping us out, Jo Ann!

This #ThrowbackThursday, we get to know Jo Ann LeSage Nelson, APR

Jo Ann LeSage Nelson May 2014

Question 1: What was your biggest challenge as young professional, and how did you overcome it?

I had the good fortune to have had a first boss who had been in the business for a long time and who was willing to teach me by example. He didn’t offer feedback often, however, and I came to understand that if I didn’t hear from him then I had to assume he approved of what I was doing.  As a young professional that was difficult for me for the first couple of years, but after having a conversation with him about his managerial style, it made more sense to me. I should have had the conversation sooner.

Question 2: How did you learn to network comfortably at large events like PRSA ICON?

I learned early on that showing an interest in what others are doing or thinking is a surefire way to get people to open up.  Ask questions, be curious and listen actively.

If you’re nervous about meeting new people, go into a networking event with two or three topics that you can talk about. Did you read an interesting news story today? Is there a community organization you are involved with that you want to tell others about? Did you learn something new and interesting about a client that you can share?  If you go into an event armed with some ideas it will help put you at ease.

As for large PRSA events… honestly, I think networking with other public relations professionals is easy!  Most of us like to talk a lot.

Question 3: When looking for potential employees, what young professional traits are most valuable to you?

I want to work with young professionals who are curious, creative and smart.  I firmly believe that a smart person can learn anything, even if at first the concept seems foreign or hard to grasp.  Having an intellectual curiosity goes a long way towards being successful in nearly any field, and that includes being curious about the world around you and what is happening in it.  Another trait that impresses me is a willingness to work hard, and long if necessary, to make sure something is done right.  And having personal and professional integrity is a must! (But don’t ignore the basics like strong writing skills.  You can’t be a successful public relations professional without them.)

Question 4: When did you get involved with PRSA, and what tips do you have on young professionals just joining for the first time?

In 1995 I joined a small group of professionals who were working to revitalize a dormant PRSA chapter here in New York’s Capital Region, and I’ve been involved ever since.  If you’re new to PRSA, volunteer for a committee or help out with an event.  Getting involved locally at the chapter board or committee level is the best way to get hooked on PRSA.  You’ll grow professionally through all the terrific resources and programs PRSA has to offer, meet some outstanding colleagues and make some lifetime friends.

Question 5: If you could go back in time and give advice to yourself during your first year on the job, what would you say?

I’d tell that 24 year-old starting her first public relations job that she shouldn’t doubt herself, that her instincts were often right on target.  As I said above, my boss didn’t offer a lot of feedback and so that sometimes led me to wonder if I was on the right track.  With more experience I gained more confidence and realized that I could handle any situation presented to me, as long as I did the appropriate research, asked the right questions and enlisted the help of people who had a stake in the matter.

More about Jo Ann:

Jo Ann LeSage Nelson, APR, vice president of client services for Pierce Communications, an Albany-based public relations/public affairs/crisis management firm, is responsible for strategic public relations and communications counseling for Pierce Communications clients.

Jo Ann is a member of the National Board of Directors of the Public Relations Society of America, serving a two-year term beginning January 2015. She is also a past Northeast District Chair of the PRSA, serving as the national association’s liaison to seven chapters in New York, Massachusetts, Rhode Island and Maine. In 2010, she served as the co-chair of the Northeast District’s annual conference. Jo Ann is also a past president, Assembly delegate and accreditation chair of PRSA’s Capital Region chapter.

In November 2008, PRSA’s local chapter presented Jo Ann with the first Outstanding Public Relations Practitioner Award, given to a Capital Region public relations professional who has achieved exceptional success, displayed the highest ethics and is dedicated to serving the community and the profession.

Connect with Jo Ann on LinkedIn.

Playing the PR Field: Keeping Your Career Options Open

Many of us approach looking for new opportunities as a necessity of job searching. We find a job, start off enthusiastically, become disappointed when it’s not everything we thought it would be, continue doing the job until we can’t anymore, and then desperately search for a new job. We repeat this vicious, frustrating cycle either because we only look for a new opportunity when we’re desperate for one, we don’t take the time to think about what we need or want in a career, or we don’t feel that turning down a job is an option.

new pros should keep an open mind and an eye peeled for any new opportunitiesThis is absolutely the wrong way to approach finding a fulfilling career. Instead of pursuing opportunities only when we think we desperately need them, new pros should keep an open mind and eyes peeled for any new opportunities, no matter how satisfying their current position may be.

Actively looking around for what else is out there can help new pros decide what they want and don’t want in a career. Maybe there’s a great opportunity for a position with a well-known company that sounds like a dream available. If you ignore it just because you’re pretty happy with the job you have, you could be left wondering for the rest of your career if it was the one that got away. If you seek out an informational interview, you could find that it’s an opportunity you can’t pass up, that it’s not right for you—but is a great company—or that it’s just not a good fit at all. Early on in your career, learning more about a company or type of position is a great way to figure out what exactly you’re interested in and what you might like to explore more in-depth.

Keeping your options open also keeps you in control of your career. If you’re keeping an eye out for what else you could be doing, you can be the one to decide how long you’ll stay at a particular job—as long as your ‘looking’ is not negatively affecting performance in your current position. If you can juggle the job search while keeping up daily responsibilities, you can then decide if you want to keep learning and growing where you are or if you want to take a chance on another opportunity to grow your career. Being in the driver’s seat of your career is always a good place to be!

New opportunities often mean meeting new people, too. As you’re looking around at what else is available, you’re bound to make new connections with people you may not have met otherwise. Use informational meetings and events through professional organizations as a way to not only learn about new opportunities but to also build your network and strengthen your relationships. Actively reaching out to your network, new and old, will keep you the the front of  their minds for any opportunities that might come end up in their emails.

While you’re at the top of new connections’ minds, you should also be keeping your skills fresh. Look at what skills open positions are looking for and make sure that you’re keeping up with the latest trends and skills. Making sure that you’ve brushed up on the skills employers are looking for can go a long way in helping you land the perfect position.

What else can you do to stay open to opportunities and land your dream job?

Write a call-to-action into your LinkedIn summary.

It can be as simple as a quick line saying that you welcome emails regarding new opportunities. Keep it short and sweet and let people know the best way to contact you.

Make a list of your dream employers & contact them.

Find connections at these companies and ask for an informational interview to learn more about the company, its culture and any relevant opportunities. Even if there’s not an opening at that time, meeting with and keeping in touch with a contact or two inside will keep you at the top of their list when positions do open.

Set up informational interviews & meetings when possible.

If there are companies you know you’d like to work for, people you admire or colleagues whose advice you value, reach out to them. Set up informational interviews with the first two to learn more about what they do and what opportunities might be available. For those whose advice you trust, an informal meeting over coffee, drinks or brunch is a great chance to catch up and talk in a relaxed setting.

Let people know when & what you’re looking for.

Even if you’re not actively looking for a new job, letting people know that you are open to new opportunities gives you new sets of eyes and ears to be on the lookout. Share your resume with those you trust and ask that they share information of new openings with you. If you are looking for a new job, let as many people as you can know, while not jeopardizing your current position. Spread the word privately to close connections, rather than publicly where your current employer may see. 

Keep checking job postings.

Sometimes it can be fun to see what else is out there and what better way than checking job posting sites. If you want to make it even easier, sign up for weekly or monthly emails from PRSA Jobcenter, Indeed or any other job boards with specific keywords relating to what you’re looking for and where.

RoRobyn Rudish-Laning (1)byn Rudish-Laning is a member of PRSA SC and communications coordinator for the South Carolina Council on Competitiveness. Robyn is also a member of the New Professionals executive committee. She is a graduate of Duquesne University and is currently located in Columbia, SC. Find her on LinkedIn or Twitter or read her PR-focused blog.

 

Setting the Foundation for Ethics in PR

Setting the foundation for ethics in pr“Don’t make s*!& up.”

That sentence, uttered in one of the first classes of the year by my favorite journalism professor, is one of the ethical guides I follow through my career. The other is the PRSA Code of Ethics.

As new professionals, navigating the working world is complicated. PR professionals, new and old, are also responsible for maintaining a certain level of ethical behavior while in the public eye. Professionals across most industries are also expected to be honest and to observe ethical practices, but not many other industries are active in the public eye more often than they’re not.

Instead of the traditional methods of relaying messages through media, PR pros use more direct methods like social media, blogging, guest and sponsored posts, and other self-publishing options. Each method has pros and cons, but the ethics of how we present information and interact with our audiences are things we should also to factor into daily decisions.

Every year, PRSA celebrates Ethics Month in September and this year’s theme was “Ethics Every Day,” making the point that ethics are part of even the most routine, mundane decisions.

According to Kirk Hazlett, member of PRSA’s Board of Ethics and Professional Standards, in his piece in September’s issue of “Public Relations Tactics,” “Ethics should be an everyday reality for all of us. It should be intuitive, not haphazard and reactive.”

Too often, we look at decisions through an ethical lens only after damage has already been done. Companies, like Volkswagen, for a current example, only seem to think about the repercussions of the decisions, usually made by executives, after the shady practices are uncovered and made public. But those are only things that happen to big companies and famous people – unknown PR pros don’t have these sort of far-reaching important ethical dilemmas come across their desks, right?

Wrong. Everyone encounters decisions with ethical complications every day. Most of them are pretty simple decisions, like misrepresenting yourself, your company or your client, adding undisclosed fees to a contract, breaching client confidentiality or concealing information, that we might make without even thinking about the unethical alternative.

“It is part of everything you do as a public relations professional,” Hazlett said. “You can’t forget that people are looking to you for the truth…[Being an ethical practitioner] is not something you take off at night.”

The Code of Ethics lays out 12 ethical elements that decisions fall into and that are important to public relations. These include six values: advocacy, honesty, expertise, independence, loyalty, fairness, and six core principles: free flow of information, competition, disclosure of information, safeguard confidences, conflicts of interest and enhancing the profession. According to PRSA, “these values are the fundamental beliefs that guide our behaviors and decision-making process. We believe our professional values are vital to the integrity of the profession as a whole.”

A good tool to use to understand how these ethical elements fit into our everyday professional lives is the matrix of ethical dilemmas. The matrix outlines common dilemmas that occur within business conduct, general management, products, process, and client, competitor, government, employee, outsider and vendor relations, and matches them to the corresponding ethical category(ies).

Understanding ethical dilemmas is only part of our responsibility, though. Once we understand that these commonplace decisions do have ethical consequences, we have to know why these ethics are important and how to handle it when they are challenged in the workplace. As PR practitioners, the public depends on us to provide them with information and to be honest and truthful in our actions. Hazlett believes that the more honest a PR pro is, the more effective their organization’s methods and messages will be.

“[Being honest] is the one thing that opens the conversation and lends credibility to what we’re saying,” Hazlett said. “If I’m viewed as being an ethical person…it makes it easier for us to get our messages out. Ethics has to be there. You can’t be viewed as someone who will only tell the truth when it’s convenient.”

According to Jason Mollica, president of JRMComm and member of PRSA, pressure from a supervisor is a common dilemma faced by professionals of all levels.

“I think one of the most common struggles is feeling as if you HAVE TO follow the directive, even if it is something that is not right,” he said in an email interview. “New pros (or pros in general) should never be put in a position where they need to bypass their ethics to satisfy a superior or client.”

Mollica added that whenever practitioners are struggling with a decision or need a bit of guidance, there are plenty of resources for them to seek out. Professionals should always take the time to step back and really think about their decisions before making them. Consulting the Code of Ethics can help us to remember the importance of being an ethical practitioner and reaching out to colleagues, mentors or members of the Board of Ethics and Professional Standards can also be helpful in resolving difficult situations.

The most important thing we can do, though, is to simply commit to being an ethical practitioner and speak up against the things we feel are unethical practices.

Robyn Rudish-Laning (1)Robyn Rudish-Laning is a member of PRSA SC and communications coordinator for the South Carolina Council on Competitiveness. She is a graduate of Duquesne University and is currently located in Columbia, SC. Find her on LinkedIn or Twitter or read her PR-focused blog.

How to Stand Out in the Sea of PR Pros

PRSA THE EDGE OCTOBERThere’s great news! The economy is looking up for today’s job seekers, but that doesn’t mean companies are just hiring anybody. In today’s job market, tenacity and creativity go a long way.

Employer’s want to know you were productive between the time you graduated and the time you applied to your dream job with their company. They love to see that you are committed to your career and gaining valuable experience independently. After tailoring your resume, updating your LinkedIn profile, going on informational interviews, and actually applying with a compelling cover letter, we often complain that the job hunt is a job within itself. The hustle is real but is well worth it once you land a job you love.

Prepare yourself for job-hunting success by creating a job hunt strategy. This goes beyond updating your online presence and applying to jobs but actually making strategic moves to land the job you want. Think organization. Create a list of companies you want to work at vs. companies you would love to work at. Use this list to prioritize time spent on cover letters and networking. Create a google doc and track the applications you send and the responses you receive. Keep in mind the date you applied and the date you followed up. Did you land an interview or was their no response at all? Log it!

Public Relations is a career that requires constant learning. While you are searching for full time positions, strategically introducing yourself by reaching out to companies you the companies on your “love” list. Share the relevant skills and accomplishments that would add value to their company and why you are interested in working with them. Show your passion by volunteering to assist in a project part time or on a paid contract basis. This is the perfect time to prove that you are an asset to the team.

Set yourself apart from other job seekers by taking on alternative positions that are related to the industry. A great way to gain experience is to serve as a Brand Ambassador at local events. Some of the top brands are represented at local festivals and doing a great job marketing their product is attractive to employers. Have you ever thought about asking your local coffee shop if they need some help with their social media? I mean you’re always there anyway applying to jobs, right? The least they can offer in return is a free cup of joe. Create a Social Media Strategy Proposal for them and if they like it, ask them to pay for you to implement it. If not, you have a social media strategy to add to your portfolio.

What are you doing to stand out from the crowded job market?

i-zthGPGn-XLJasmine L. Kent, a member of PRSA-NCC, focuses on building community through dynamic events and engaging online marketing as a freelance integrated communications professional in Washington, DC. Keep up with her on Twitter at @LoveJasPR or visit LoveJasPR.com. 

Join New Pros at the PRSA International Conference!

Are you attending the PRSA International Conference this November? Lucky you! Not only will you have the chance to learn from some of the leading industry professionals, but you’ll have a chance to get one-on-one time with the PRSA New Pros group, too!

We’ll be hosting some exciting sessions at the conference this year, and we’d love for you to be part of them. If you’re unable to attend the conference in person, join the New Pros conversation online with the hashtag #NPPRSA.

Lucky enough to attend? Here’s how to join us for our exciting PRSA ICON New Pros event!

  • WHAT: PRSA New Professionals Meet and Greet – Join us for some networking, an update on the section and advice from senior PR professionals.
  • WHERE: Marriott Marquis, Room L 402
  • WHEN: Sunday, November 8, 11:00am – 12:00pm
  • QUESTIONS?: Reach out to Jessica.noonan@bm.com

Here are two other events that will be happening in the Atlanta area that week, too:

See you soon, New Pros!