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Summer Book Club–July:Be Your Own Best Publicist

Heather Sliwinski 2 Comments

The PRSA New Pros Blog Summer Book Club continues with its selection for July—“Be Your Own Best Publicist: How to Use PR Techniques to Get Noticed, Hired, and Rewarded at Work” by Jessica Kleiman and Meryl Weinsaft Cooper.

As PR professionals (or PR hopefuls), we are used to promoting our companies or clients.  However, it is just as important to leverage our PR skills to cultivate our careers as well.  By creating a brand for ourselves, Kleiman and Cooper say we can develop our careers and create a professional image for successful advancement.  Their website summarizes topics covered in their book:

In one of the toughest job markets in more than 20 years, with the unemployment rate hovering around 10 percent, as well as dwindling job openings and promotion opportunities, standing out and making a good impression is more vital than ever.  This helpful, easy-to-follow guide shows anyone looking to land a new job, attract freelance assignments, stay essential in a current position or get that coveted promotion how they can use PR skills to achieve their goals.

Written by two seasoned public relations professionals, Jessica Kleiman and Meryl Weinsaft Cooper, Be Your Own Best Publicist: How To Use PR Techniques To Get Noticed, Get Hired & Get Rewarded At Work breaks down the fundamentals of PR and how they can be implemented to promote oneself.  Through humorous but informative anecdotes, tips and exercises, this book will arm people with the confidence, knowledge and tactics to help them market themselves in the workplace.

Grab your copy today!  Discussion for “Be Your Own Best Publicist” starts the first week of August.  Check with PRSA New Pros blog, like us on Facebook or follow us on Twitter to join in the conversation.

If you missed the June discussion, it is not too late to join in!  Share your thoughts on “UnMarketing” here.

New Pros: What topics are you hoping Kleiman and Cooper cover?  Are there specific questions you hope are answered?

PRSA Jobcenter Adds Features Designed for New Professionals by Richard Spector

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Recently I had the pleasure of managing PRSA’s Jobcenter redesign – with the help and guidance of some wonderful colleagues. We rebuilt the navigation and compiled information from all PRSA and PRSSA resources including advice based on PR Tactics articles, Forum blogs, comPRehension entries, HR consultants and resume guidance from the Bureau of Labor Statistics. What is the result? We now have an information-rich career center to set job seekers on a successful path for all career levels. If you are new to public relations, the entry-level and tools and tactics pages can provide a needed edge in this ever-changing economy. We based the redesign on answering a series of questions for new professionals.

How can I write the best resume? A resume starts with making a personal pitch through your cover letter. This letter is your chance to make a great first impression. The first two sentences of your resume should summarize your background, to tell the HR person whether to read on. Once you have reviewed more resume and career articles, you can sign up for a customized 21-page resume guide or a resume critique. You will be able to access these portions once you post a resume to PRSA Jobcenter.

How do I prepare for a job interview? As the saying goes, you only have three seconds to make a good impression, and we can help. The first bit of advice is of course to keep calm even when asked tough questions. PRSSA has a great synopsis of the types of interview questions you may be asked. Next comes the question of following up after the first interview. The growing importance of social media has made the “give to get” rule a necessity. Stand out from the crowd by sending the company you interviewed for a relevant article or helpful observations on improving their website. When you get to the second interview, prepare a brief customized marketing or social media plan. Throughout the process, also take note of your personal brand. This will help you present yourself in the best way possible.

What are the best resources to search for a job? Nowadays, the answer really is “everything.” An HR consultant mentioned a conversation he had recently with a job applicant. The applicant waited a year before coming to him. Why? They were searching for jobs only via social media. Using only one resource decreases your chances of finding a job. You can stay competitive by searching for jobs on job boards, LinkedIn and Craig’s List. The PRSA Jobcenter has some time-saving elements when searching for a job, such as signing up for job alerts or a job feed.

How do I land that internship? PRSSA can help you get started with internship realities for graduating seniors. They also offer perspectives on working for an agency vs. a corporation. Once you have landed that much-coveted internship, you will want to make the most out of your internship experience. The ultimate goal is to be hired for a permanent position, and advice from both PRSA and PRSSA can help.

How can I network most effectively? The best outcome from networking effectively is to have an employer at the company you wish to work for hand-deliver your resume to the HR director. But how do you make this happen? PRSA Jobcenter has a page to help you network like a pro. Set up a plan to network with intention, make networking an art and follow the essential steps for networking success. Best-selling author Andrea Nierenberg offers tips on Ways to Say “Thank You” along with the “ABCs of Networking“.

Finally yet importantly, always stay positive, and remember PRSA Jobcenter will have strategic guidance for you every step of the way. Whether you are looking to ask our panel of mentors a question, wish to attend graduate school or find a helpful webinar, we will follow your career from entry-, mid- to senior-level.

Richard Spector is the manager of client services at Public Relations Society of America.

Intro to Travel and Tourism PR: Part Two by Kelly Ryan

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This week, the PR New Pros blog is excited to delve deeper into the world of travel and tourism with the second part of our “Intro to Travel and Tourism PR” series.  We already discovered the day-to-day life of a seasoned PR professional in the travel industry with Diane Centeno, APR, the director of marketing for SeaWorld Parks and Entertainment in part one. Now we continue with a specific look at the role of the Convention and Visitors Bureau with Kelly Ryan, communications and tourism coordinator at the Albuquerque Convention and Visitors Bureau.

As young PR professionals, I think it is safe to say that a great majority of us enjoy talking, writing and traveling – though not necessarily in that order.  For me, it’s actually the reverse order. 

When I was trying to figure out what I wanted to do with my life (a big question, indeed), my parents advised me to think about the things that made me the most happy, and then build a career around those things.   Interspersed between family and friends, the Green Bay Packers, a well-executed cookout and hammock naps, I came to realize that the time that I was truly happiest was when I was traveling.  I came to find out there are jobs that combine travel with writing (and some talking).  Enter my role at the Albuquerque Convention & Visitors Bureau (CVB).

If you aren’t sure what a CVB is, you’re not alone.  The mission at my office is similar to many CVBs throughout the country—to stimulate economic growth by marketing a destination as a convention and visitor destination.  Essentially, my bureau promotes tourism from both the leisure side (you and I) and the convention side (PRSA Travel & Tourism Conference).  Today, many CVBs are becoming referred to as Destination Marketing Organizations (DMOs), a term that perhaps better describes our function.

While many CVBs/DMOs have a similar mission, all operate in a unique capacity.  Some are contracted by the city, some are supported by lodgers tax, some have members or partners (businesses that pay or trade membership to be promoted), some have gigantic budgets, some have a one-person staff, etc. As you can imagine, a CVB operating in a city like Las Vegas would have many more resources available to it than a smaller destination like Eau Claire, Wisconsin (hometown shout out – go Blugolds!).

From a PR capacity, depending on the type of bureau you are at, you will have a unique role.  In Albuquerque, I work on a seven-person communications and marketing team that essentially acts as an in-house agency supporting over 900 partner businesses.   This team handles everything from social media for the destination to PR, marketing, advertising, group tour relations, communications and design.  We serve as an extension of our partner businesses’ marketing arm, not a substitution for it. To simplify explaining how PR works in my office, I will highlight the three things that take up most of our time: 

General PR Efforts

In my role, I support our communications and tourism manager in day-to-day PR and media relations efforts.  I pitch stories, write press releases, keep current on local and national news, work with partner businesses and local conventions on PR efforts, monitor our clipping service, work with writers, update website content, etc.  One thing I don’t do?  Bill my hours.  Maybe you like doing that.  I appreciate not having to.

One thing I really like about working at a CVB is that most of the news that we deal with is positive.  A new restaurant opening, a baby seal born at the zoo or a convention coming to town.  Other than in disaster circumstances, most of the news that we deal with is not necessarily breaking news.  This is not to say that things are slow at the office.  We have 900 partners to keep in mind. 

Imagine trying to keep track of 900 clients.  Exactly. 

Press Tours

Our bureau contracts with a public relations firm that specializes in media marketing for travel and tourism industry clients.  While we host journalists and media outside of these press tours, a lot of time and effort goes into planning several major press tours each year.  Albuquerque is unique in that it really offers something for many different audiences.  We have great food, many outdoor recreation opportunities, wonderful weather, an infusion of Hispanic and Native American culture and many more offerings that attract travel and lifestyle media to the area.  There is still a lot left to be discovered by the mainstream media about New Mexico as a whole, so we feel lucky to be promoting this area.   

Social Media

Follow us! Fan us! Love us!  We will reciprocate.  Social media ends up taking a good portion of the day. 

Of course there are other responsibilities that we have from a PR standpoint, but just like everyone else, those responsibilities change on a day-to-day basis.  I feel it fitting to end this post with a quote by Caskie Stinnett that nicely ties tourism with public relations: “I travel a lot; I hate having my life disrupted by routine.” 

Isn’t that the truth?

Kelly RyanKelly Ryan, communications and tourism coordinator at the Albuquerque Convention and Visitors Bureau, is a graduate of the University of Wisconsin-Madison and an avid Badger and Packer fan, serving as the president of the Wisconsin Alumni Association for New Mexico.  She is an active member of SouthWest Writers and is involved in her local PRSA chapter.  In her free time, she enjoys traveling, playing sports and spending time with her Little Sister (Big Brothers, Big Sisters Program).  Kelly was recently recognized as one of Destination Marketing Association International’s “30 Under 30.”  Follow her on Twitter.

Intro to Travel and Tourism PR: Part One by Diane Centeno, APR

Heather Sliwinski 1 Comment

The U.S. Travel Association states that travel and tourism is a $759 billion industry responsible for one out of every nine jobs in the country.  PRSA offers a Travel and Tourism Section completely dedicated to PR professionals working in travel and hospitality organizations.  The industry offers an array of opportunities, from tourism offices to restaurants, cruise lines to airlines and PR agencies specializing in tourism communications.  With a projected decrease in the unemployment rate in the tourism industry in 2011, why not consider a PR career in travel and tourism?  This week, the PR New Pros blog is excited to look further into the world of travel and tourism through the eyes of two seasoned PR professionals—first a general portrayal of PR in travel and tourism with Diane Centeno, APR, the director of marketing for SeaWorld Parks and Entertainment, and then a deeper look into the role of the Convention and Visitor Bureau with Kelly Ryan, communications & tourism coordinator at the Albuquerque Convention and Visitors Bureau.  Start your summer off right with the first part of our “Intro to Travel and Tourism PR” series with Diane Centeno, APR!

Taking a line from Kenny Chesney’s song “Summertime” couldn’t be more appropriate this time of year.  “Summertime is finally here, that old ballpark, man, is back in gear.”   However, ballparks are not the only thing back in gear.  Summertime signals the peak of vacation travel for millions of individuals and families in the United States.  From transportation industries like airlines and rail travel, to hotels and resorts, amusement parks and beaches, the travel and tourism industry is back in gear, rebounding as the economic downturn finally starts to show signs of waning and consumer confidence returns.

In addition to rebounding growth, the U.S. Travel Association recently unveiled a plan to create 1.3 million jobs in the industry and add $859 billion to the U.S. economy by 2020 in an effort to solidify the appeal of the United States as a tourist destination for world travelers.  The time has never been better to explore a public relations career working in the travel and tourism industry.  It is an excellent professional path that offers opportunity, challenges and the excitement of working for and with world-class destinations and brands.

I have been employed in the travel and tourism industry for the past 11 years working for SeaWorld Parks & Entertainment.  While I started my career in healthcare marketing and public relations, which was an incredibly satisfying experience, when a job opportunity for SeaWorld opened, I could not resist the idea of working for a top-notch theme park that had an amazing brand to proactively promote and communicate to moms and families.  I have been able to build relationships with key broadcast, newsprint and magazine outlets across the United States, dive into social media strategies, work with global communication agencies to promote our brands in key markets like the United Kingdom, Brazil and South America, formed partnerships with area Convention & Visitors Bureaus in Virginia and Florida, traveled for competitive research (always fun to visit another tourist attraction in the name of work) and hosted thousands of media personnel at our parks.  While I have ridden roller coasters with reporters to show them our new attractions first hand, toured celebrities and publicized their visits to our parks and traveled with animals for in-studio TV appearances, I have also been able to develop expertise in the areas of public affairs and employee communications in my ever-expanding roles.

As a new public relations practitioner, you may be interested in what types of PR activities you would participate in while working for the travel and tourism industry.  You can expect to cover a range of marketing communications, crisis/public affairs communications and employee communications to provide you with a broad range of skills and scope of practice.  Promotion of your industry, destination and new products allows a practitioner to develop and diversify skills for integrated marketing communications through traditional media channels as well as consumer-centric social platforms.  Industry regulation, safety and legislative initiatives regarding travel allow the new public relations practitioner to become adept at proactive, and sometimes reactive, public affairs communications.  And with more than 7.3 million employed in the tourism sector in the United States, depending upon your role in the organization, you may also have employee communication opportunities that will help further diversify your capabilities as a strong, well-rounded practitioner.

 The travel and tourism industry has allowed me to expand my professional experiences, and I continue to be passionate about my career.  Maintaining membership in PRSA and becoming accredited have also allowed me to build networks that have helped me professionally, as well as create friendships personally.  PRSA membership allows new practitioners to network with seasoned professionals and uncover opportunities in all industries, including travel and tourism.  There are usually a number of internships, as well as entry-level positions available, especially at this time of year, to explore job opportunities and determine whether your career path will be one following the road of travel.

Diane CentenoDiane Centeno, APR, is the director of marketing overseeing advertising, brand development and media strategies for SeaWorld Parks & Entertainment working closely with the Busch Gardens and Sesame Place brands.  She began her career at SeaWorld a decade ago as the communications manager for Busch Gardens and Water Country USA in Williamsburg, Va., and was promoted to senior communications manager for SeaWorld, Discovery Cove and Aquatica in Orlando, Fla.

7 Crucial Job Search Tactics to Land an Entry-Level Job by Heather Huhman

Heather Sliwinski 1 Comment

Pretty soon, you’ll be donning that graduation cap, walking across the stage and taking your first step into the world of entry-level employment. Hopefully you’ve set yourself up for success throughout your college career by completing at least one internship, getting involved in on-campus groups and building a portfolio. What else is crucial to landing a job today?

Creating a job search plan. What many job seekers fail to do is create a plan consisting of multiple job search strategies in order to reach their goal. Merely combing job boards or applying to a few company openings probably won’t result in a job offer—or even an interview—in today’s tough market. You must be prepared, organized and diligent in every aspect of your job search, and creating a plan can help you stay on track. 

Spending time “company searching” as opposed to “job searching.” Part of your job search plan should be identifying 5-10 ideal companies that you’d like to work for. From there, you can work on making connections at those organizations, learning about their culture and determining your fit, and watching for openings and opportunities that are right for you.

Networking early and often. Your network is a vital resource in your job search. Friends, family, colleagues and acquaintances can help you learn about unadvertised openings, get an “in” at a specific company, or provide support while you’re job seeking. Keep in contact with important connections by adding them on professional and social networking sites, and reaching out to them to stay top of mind.

Branding yourself. You need to be your own advocate in your job search. This means having a clear idea of what makes you different from all of the other candidates vying for the same job as you (also known as your unique selling points). Communicate and share your personal brand by consistently marketing yourself across all social and professional networking platforms, as well as on your resume, cover letter and portfolio.

Harnessing the power of alumni. Don’t forget about the network you’re already a part of as a resource in your job search, which is your college or university. Consider contacting former students that are working in your field to ask for advice and job shadow opportunities. Join your college alumni network or search for groups on Facebook and LinkedIn. Because you already have something in common—your education experience—it will be easier to reach out to that individual and build a mutually beneficial relationship.

Taking things offline. While the Internet is a valuable resource for any job seeker, don’t neglect the power an in-person meeting can have. This can involve inviting another professional to lunch whom you’ve only talked with online, attending group and association meetings, and participating in conferences and meetups.

Volunteering your time. Not only can volunteering help eliminate gaps in your resume, but you can also make valuable connections with individuals at the organization. It’s also a great way to build upon your skills and add additional pieces to your professional portfolio.

Although your job search might not produce results right away, it’s important to stick with it and maintain a positive attitude throughout the process. You never know when you’ll meet someone who could lead you to your next opportunity!

What other tactics would you add to this list? Prospective graduates: What’s your plan to stand out in this job market?

Heather HuhmanHeather R. Huhman is a career expert, experienced hiring manager, and founder & president of Come Recommended, a content marketing consultancy for organizations with products that target job seekers and/or employers. She is also the author of #ENTRYLEVELtweet: Taking Your Career from Classroom to Cubicle (2010) and writes career and recruiting advice for numerous outlets.