pr career

Eight Questions to Ask Before Accepting an Internship

Heather Sliwinski Leave a comment

Once again internships are prominent in the news. Just last week, we learned from an article in the Atlantic that barely one-third of the U.S. Senate pay their interns. The White House also was recently chided about not paying interns.  Even the foundation of the COO of Facebook has finally and reluctantly relented and has announced that the foundation will begin paying interns.

I have written before about the internship on behalf of the Public Relations Society of America and have not changed my opinion one iota. Internships are legitimate work and should be compensated. PRSA is so adamant about the issue that it published an advisory nearly three years ago for its 30,000 members about internships. As noted in a past post  on internships, PRSA believes it is ethically improper to employ anyone who adds real value to a public relations agency or department without compensating them for their work – whether that compensation is monetary or in the form of educational credits. If billable work is being performed by an intern, he or she deserves some form of legal compensation.

There was a time many years ago when internships were employed by organizations to give back to society by offering summer employment to students in disciplines related to their academic studies. Later, the internship evolved to a way for organizations to solve interim staffing issues. On the candidate side, the internship was a way to get practical, real-world experience in the field that would supplement academic training. Somewhere along the way, internships started to be viewed as a volunteer function and organizations treated them as such.

Let’s be clear though what constitutes volunteerism. Helping a charitable organization tend to the needs of the underserved is volunteerism. Assisting an organization to sell books or some other product or service is not.

As young professionals, your goal is to secure a full-time professional position in public relations. Here are several metrics for evaluating the efficacy of internships after you have graduated.

  1. Is the internship a paid position? And is it well above minimum wage? This is a critical question for which the answer is simple. If it is not paid, steer clear.
  2. Is the compensation reasonable for the role? You should expect no less than $25 per hour, particularly if the job involves content creation, including writing releases, case studies, blogs, speeches, tweets, Facebook posts and yes, even questions for Quora or content for Pinterest.
  3. Is the internship/job a 40-hours-a-week gig and/or are you expected to put in inordinate time that is not compensated? Most jobs are reasonably 40 hours a week or at max 50 hours. Investigate if there is the opportunity for paid overtime or compensatory time.
  4. What is the probability that the internship will lead to a full-time position? Assuming you excel in the job, will the employer agree to put it in writing ahead of time? As Ronald Reagan once said, “trust but verify.” If a permanent position is not in the cards, make certain other conditions are sufficiently compelling to make the internship worth your time and labor.
  5. Is the organization a leader in its category, whether a non-profit, corporation, institution or agency? Your credibility, integrity and personal brand are all built on your associations. Make certain that the organization is a thought leader or at least “reputation safe.”
  6. Will the internship help to appreciably increase your skills, broaden your understanding of the field and augment your network and sphere of influence? These are all vital characteristics that should be inherent in your investment in the internship. If they don’t contribute, think hard and long before you accept.
  7. Can you use the content you create as part of your portfolio? Will you be able to take credit publicly for your intellectual labor and resulting product? It is wise to have some evidence that you can use to validate your accomplishments.
  8. Will your employer give you time for other pursuits, including volunteer work, professional affiliations and networking? Don’t be chained to your desk. Make sure there is adequate freedom to network, volunteer and attend to other professional endeavors.

If you decide to go the internship route while you job hunt, exercise caution in doing internships that do not help fulfill your career goals and strategy. What other red flags have you seen associated with internships? Have your internship experiences proved valuable in your professional growth?

 

Gerard CorbettGerard F. Corbett, APR, Fellow PRSA, is 2013 immediate past chair and CEO of the Public Relations Society of America; chair and CEO of Redphlag LLC, a Silicon Valley Strategic Communications Firm; and the PR Job Coach.  He can be reached at gerard.corbett@redphlag.com. 

This Labor Day, Escape the Cubicle to Learn

Heather Sliwinski Leave a comment

One of the things you hear the most from employers and employees is the need for experience. When you get your first job, you have experience from your internships and college public relations/marketing classes. As you add years onto your career, you gain the experience from working with clients, writing media advisories and releases and researching potential clients.

But, the office isn’t the only place you gain experience. As a matter of fact, it’s absolutely paramount to get out of the office to really broaden your horizons. Your experience grows when your mind can take in knowledge outside of the “four walls.”

The office is for work, a large percentage of the time. While I learned many things in the office, I grew as a professional outside of it. As a solo public relations pro, my knowledge has grown exponentially not being in an office setting.

Here are some things you can do to expand your professional experience.

  • Twitter chats: Twitter chats may seem very obvious these days. You can learn a ton from Twitter chats and network at the same time. Many of the chats have seasoned pros run and/or take part. Chats I recommend are #brandchat #solopr #NPRSSA (obviously) and #PRStudChat. You will always learn something important from these chats. Make it a point to try and participate when you can. #BrandChat and #solopr take place weekly; #NPRSSA and #PRStudChat are monthly.
  • Conferences: The great thing about conferences is that most companies will pay for you to go because it is part of your professional development. Never miss out on an opportunity to go to one, no matter the size. Whether it is a local PRSA conference or something like Social Fresh, you will grow as a pro by listening to what these experts have to say. Again, it’s the perfect place to network.
  • Podcasts: I love podcasts. Even though I don’t ride the train any longer, I still make the time to download and listen. My business is better for it and my experience is as well. “The Human Business Way” by Chris Brogan is outstanding, as is “The Social Media Marketing Podcast” with Michael Stelzner. You can listen to them on the treadmill, in the car or on a beach (learning and relaxing!).
  • Webinars: Some of these are free; some require you to pay. The good thing about webinars is you can see if the topic may appeal to you before signing up. Look at what PRSA has to offer or check Twitter and Facebook to see what companies like Vocus, Marketwire and Ragan may be offering monthly or weekly.
  • Blogs: While last on this list, it is certainly not least. Blogs are an important tool for information and learning. It’s a good bet that a PR/social media/marketing pro has a blog. Good folks to check out are Deirdre Breakenridge, PR Breakfast Club, Shonali Burke, and SpinSucks. You’ll get a mix of traditional knowledge as well as build up your new tool arsenal.

Gaining knowledge is up to you. Don’t rest on what is in front of you; look beyond the now, and see the future. YOUR future.

 

Jason MollicaJason Mollica (@JasMollica) is the president of JRMComm, a public relations and social media marketing consultancy. He combines knowledge of the broadcast news industry, traditional public relations expertise and today’s new and innovative social media tools. Mollica operates his own blog and has guest blogged on several others, including the respected Ad Age-ranked PR Breakfast Club, Ragan.com and PRSSA’s Progressions.

Career Limbo: Transitioning from Entry-level to Mid-level Positions

Heather Sliwinski 1 Comment

Breaking out of the entry-level barrier to mid-level positions is not easy. Many times, it means getting past the catch-22 of needing the experience to get the experience, but there are avenues to make the journey easier:

  1. Always exceed your employer’s expectations: This work ethic will get you noticed and shows you to be a team player. Sometimes learning a new skill simply means volunteering for it. You may have to work a little bit later – but if you want to become a social media expert, for example, the best way is to enthusiastically take on the new work responsibility.
  2. Volunteer pro-bono with other organizations, local charities and religious affiliations: If you are not getting the type of experience in your full-time job that you need to move on to the next level, try local affiliations or industry associations and chapters for experience. They will appreciate the free assistance, and it’s a wonderful stretch to try your hand at new tactics.
  3. Network with purpose: Nowadays, it’s not enough to hand out business cards and think you made a bonafide contact. Learn about the individuals that work at the organization you are aspiring to join. Visit their LinkedIn profiles and Facebook pages. What are their likes? Did you go to the same school? Are they traveling to an area with which you are very familiar? Can you make some restaurant recommendations or suggest vacation spots? When you meet someone – state your vision. Who are you? What is it that you want to do? What was the biggest problem you solved in the workplace?
  4. Perfect your personal branding: Your personal brand is something you should be working on upon graduation. Positioning yourself as an expert is all about your blog content and your contribution to the industry. If it’s too early in your career to develop your own content, work with Google Reader, have the content come to you and then share it with others. Learn about the relevant content sites out there and get involved in Twitter chats. These outlets will help grow your reputation as a thought leader. Also, consider writing some short dos and don’ts about your field of expertise. It may sound strange, but “don’ts” always pull more clicks. People are always most afraid of making major mistakes.
  5. Research, research, research: Getting to the next level means knowing exactly what the position entails. Learn about the keywords used and all the qualifications. Be sure you can back this up with tried-and-true experience. Nothing aggravates a potential employer more than someone that lists keywords on their resume but doesn’t have the actual practical experience to go with it. Choose about 25 key companies for whom you’d like to work and research them on Vault.com and GlassDoor.com. Become acquainted not only with the company’s business, but also their corporate culture.
  6. Know how to make that salary and position jump: You may now be at the stage where you are qualified to do a job that pays $20,000 more but still getting paid $20,000 less. How do you address the salary question? Always remember to come from a positive place. You never want to say that your company was holding you back or that they don’t pay well. Whether you like your current job or not, never back-bite. You are heartbroken to leave your current company, but this opportunity is a dream job, and you feel you can make a real contribution.
  7. When asked about salary – you have a few options: You can always turn it back to the employer, asking what they’d consider based on your qualifications. However, that may lead to a game of salary Ping-Pong. The next option is to give the potential employer a very wide salary range. The range can be as wide as $10,000 or $15,000. The next option of course is to let them know that it was key at the time to gain the skills you needed to excel in your field. Now that you have those skills and the practical experience putting them to use, you are ready to earn the salary that more closely matches your skill set.

Most of all, have faith that you will get to that next level. Remember that 20 percent of job rejections eventually result in a job offer – so don’t give up.

 

Richard Spector is the manager of client services for PRSA Jobcenter.

PRSA New Professionals Brown Bag: Evolution of the Prototype Marketer

Heather Sliwinski Leave a comment

The lines between marketing, public relations and technology departments are blurring, as digital platforms have revolutionized the way we communicate. Employers struggle to recruit and retain professionals qualified for positions that did not exist even three years ago.

The job market is changing, and new professionals need to change with it if they want to succeed in a new world of marketing. More and more, organizations are seeking hybrid professionals who are highly proficient writers, analytical, creative and tech savvy, with strong competencies in business, IT and human behavior.

The PRSA New Professionals Section invites you to join Paul Roetzer and Tracy Lewis of PR 20/20 on Monday, March 25 from 12 to 1 p.m. EST for a lively discussion highlighting how new professionals can become hybrids and keep their skills sharp in emerging core marketing disciplines such as email, mobile, analytics, social networking, web, search and content.

This brown bag seminar is free for New Pros Section members. It’s not too late to register here. We hope to see you there!

 

Paul Roetzer (@paulroetzer) is founder and CEO of PR 20/20, a Cleveland-based inbound marketing agency; author of The Marketing Agency Blueprint (Wiley); and creator of Marketing Agency Insider—the hub for a more open and collaborative agency ecosystem—and Marketing Score—a free assessment tool and marketing intelligence engine.

Tracy Lewis (@Tracy_J_Lewis) is a consultant at PR 20/20 where she is involved with client services and account management activities. She is also the community manager for Marketing Agency Insider, the hub for a more open and collaborative agency ecosystem. She joined the agency in March 2009 after graduating from Ohio University, and is a Certified Inbound Marketing Professional. 

Intro to Agency PR

Heather Sliwinski Leave a comment

Upon graduation from college almost five years ago, I noticed a common trend among entry-level job descriptions for which I was applying: public relations agency experience was preferred and sometimes even required. I had held a number of jobs and internships in the industry throughout my college career, but none were with an agency. I didn’t understand why working at an agency was put on a pedestal, but I knew that getting that experience would be an important step in my career.

After working in marketing for a couple of years, I decided to make the switch to agency PR. I found that agency life posed its own unique challenges, and new professionals should learn to expect a few commonalities among agencies when attaining the gold standard of PR experience.

Learn to juggle

The ability to multitask is not only crucial, but it is at the crux of your job. While some larger agencies may have individuals working on just one client account, many agencies will have a team dedicated to a handful of clients. These clients may all be in the same industry, such as consumer products or health care, or they may run the gamut of industries. New professionals in agencies will have to quickly learn their clients’ businesses, products and services inside and out. You must become an expert in each of these industries so you can communicate effectively and in an educated way.

One of the biggest differences between agency and corporate communications is how you prioritize. At an agency, you can’t prioritize one client over another. They all need equal attention, and if your five clients each have a last-minute project at 5 p.m. on a Friday, the work needs to get done for all five clients. At a corporation, you may have the flexibility to prioritize one project over another—not so at an agency. Be prepared for long hours, but great client relationships and invaluable experience as a result.

Learn to accept every opportunity

I now realize why agency experience is preferred by many employers, having lived agency life. New professionals will gain experience in almost every PR task—building media lists, media monitoring, pitching reporters, drafting press releases, managing social media accounts and creating PR plans. Nothing is off limits for an entry-level PR professional.

Take advantage of this opportunity. While it might seem overwhelming at first to try to master everything an agency has to offer, doing is the best way of learning. When I first started, I would volunteer to tag along on a Saturday morning to a radio station to observe a client interview or come up with pitch ideas from breaking news. In a year and a half, there aren’t many skills I haven’t attempted to master. Not only do you build your skill set, but you become the go-to person on the team when questions arise—no longer just a worker bee, but an invaluable member of the team.

Learn to speak up

When I first started at my agency, I was apprehensive to speak up. Not only did I feel like the new kid in a room of PR experts, but I wasn’t sure how the hierarchy would play out in an agency. I learned that not only was sharing ideas encouraged, it was expected! Don’t expect to be making copies forever. Agencies want to see their staff grow into strategic thinkers and creative minds. Senior leaders like new professionals who take initiative and share their ideas, whether it’s for a client project or proposing a more efficient way to get the work done.

It’s also extremely important to keep your career goals in mind. Don’t keep it a secret if there is a specific project on which you want to work. Not only does asking for specific projects show passion, but it allows you to share your unique interests and skills. Just because you are a new professional doesn’t mean you have nothing to bring to the table. Since my prior position was in marketing, I had experience in redesigning websites. When one of our clients was looking to redesign their website, I jumped at the chance to not only use my past experience, but also lead a project I really enjoyed. I now have two company website redesigns under my belt and a happy client.

Maybe you are a passionate Pinner and can launch a client Pinterest page, or maybe you love to write and a press release needs to be prepared. Don’t be shy in asking for what you want!

 

While switching to an agency was overwhelming at first, the experience has had so much to offer. If you take advantage of the wealth of opportunities agencies offer, you can build an amazing foundation for the rest of your PR career. What other advice would you give new pros heading for agency life? What was the biggest lesson you learned?

 

Heather SliwinskiHeather Sliwinski is an account executive at KemperLesnik, a Chicago-based public relations agency, providing media relations and social media services to a variety of B2B clients. Previously, she held positions in marketing and event planning for corporations, nonprofits and higher education. She earned a bachelor’s degree in journalism and mass communications with an emphasis in strategic communications from the University of Wisconsin-Madison. Sliwinski is the blog co-chair and chair-elect for the PRSA New Professionals Section. Feel free to connect with her on LinkedIn or Twitter.