networking

Inside Corporate Communications (for a PR Agency)

Heather Sliwinski Leave a comment

Keep Calm and Hire A PR AgencyAfter graduating college, I was torn between searching for jobs in-house or at an agency. I knew I wanted to work in corporate communications, but the advice I received from PR professionals, professors and classmates was to try the agency route first, since there are more entry-level opportunities. Given the economic climate and difficult job market, I took that advice, but through a twist of fate found myself in a role I never even knew existed: in-house corporate communications for a PR agency!

Every day is an adventure, and there are many new skills and lessons I’ve learned through my experience so far. There’s no such thing as a typical day, but my main tasks include supporting new business opportunities, helping teams craft industry award submissions, drafting internal and external communications materials, pitching trade media, event planning and managing website content and social media properties.

The best part about working in corporate communications for a PR agency is the ability to learn how both roles function. Everyday I watch my colleagues on the account side working hard to service clients while I’ve been able to support them through corporate communications. Even though we have different roles, many of our tasks are similar (e.g. research, media lists, event management) and as new PR professionals, we’ve all learned to master the art of multi-tasking and time management—key skills needed in PR!

So as you embark on (or even just consider) a career in corporate communications, here are three tips I’ve found to be helpful in this role:

  1.  Learn as much as possible about your organization and industry. Working in corporate communications, it is vital to know everything you can about the company: its products or services, its leaders, its mission, its employees, etc. Typically, the corporate communications team serves as a liaison between the organization and external audiences, with the head of the team taking on the role of company spokesperson. If reporters or potential clients contact our team looking for information on a campaign we ran in Paris, a global offering that just launched or a new client in New York, it’s our job to answer their questions or at least be able to refer them to someone who can help. Thus, the more you know about your company, the better equipped you’ll be to respond to inquiries. The best way to learn about what’s happening is to talk to your colleagues and find out what they’re working on, pay attention to emails and updates sent around the office and study the firm’s website, policies, case studies and credentials, anything that will provide background information to give you a deep understanding of your company’s business.
    The same goes for the industry. For example, in my role I need to know the ins and outs of what’s happening in public relations, the latest news from our competitors and new developments and trends that might impact our business. It’s important to become an expert in your field so you understand and can speak with accuracy and authority to internal and external audiences. As a bonus, you will be seen as a vital asset and go-to person for others within the company who may have questions on what you’ve learned!
  2. Develop excellent writing skills. Whatever tasks are thrown your way, it will most likely involve writing. From press releases to internal announcements to case studies, I spend most of my days writing and editing various communications materials. Being able to write well is one of the most important skills a PR professional should have (this is also applicable to other PR roles). Your writing will improve over time but definitely take advantage of every opportunity to practice. If a colleague needs an email or press release drafted, offer to take a stab at it. Once it’s finalized, ask to see the final version so you can compare it to your draft and see what changes were made. This will help you learn what you need to improve upon for next time.
  3. Network. Get to know as many people inside and outside the company as you can. Networking is an important tool we hear about time and time again, but it’s truly essential in the corporate communications role. Start building relationships from day one with your colleagues. I’ve been given the opportunity to support new business pitches, award submissions and media relations efforts across practices and across offices. With each project, I am introduced to someone new, and that person becomes a great resource for the future when a similar project or request arises. The same is true externally. I’ve built relationships with PR trade journalists in order gain visibility in the media. Most importantly, don’t just reach out to someone when you need something; show an interest in their job, and figure out how you can work together so you can both meet your goals.

Have you ever considered doing PR for a PR agency? What other questions would you ask?

 

Stephanie ManasStephanie Manas is a corporate communications specialist/senior account executive at Ogilvy Public Relations, providing business development and internal and external relations support to the global communications agency. Previously, she held positions in theatrical PR at Boneau/Bryan-Brown and book publicity at Penguin Group USA. Prior to that, Manas interned at FleishmanHillard, The Broadway League and 451 Marketing. She earned a bachelor’s degree in communication and economics from Boston University. Manas is the co-chair of the marketing committee for PRSA-NY. Feel free to connect with her on LinkedIn or Twitter. For more information on Manas, check out her recent Q&A in Syracuse University’s Newhouse PR blog.

This Labor Day, Escape the Cubicle to Learn

Heather Sliwinski Leave a comment

One of the things you hear the most from employers and employees is the need for experience. When you get your first job, you have experience from your internships and college public relations/marketing classes. As you add years onto your career, you gain the experience from working with clients, writing media advisories and releases and researching potential clients.

But, the office isn’t the only place you gain experience. As a matter of fact, it’s absolutely paramount to get out of the office to really broaden your horizons. Your experience grows when your mind can take in knowledge outside of the “four walls.”

The office is for work, a large percentage of the time. While I learned many things in the office, I grew as a professional outside of it. As a solo public relations pro, my knowledge has grown exponentially not being in an office setting.

Here are some things you can do to expand your professional experience.

  • Twitter chats: Twitter chats may seem very obvious these days. You can learn a ton from Twitter chats and network at the same time. Many of the chats have seasoned pros run and/or take part. Chats I recommend are #brandchat #solopr #NPRSSA (obviously) and #PRStudChat. You will always learn something important from these chats. Make it a point to try and participate when you can. #BrandChat and #solopr take place weekly; #NPRSSA and #PRStudChat are monthly.
  • Conferences: The great thing about conferences is that most companies will pay for you to go because it is part of your professional development. Never miss out on an opportunity to go to one, no matter the size. Whether it is a local PRSA conference or something like Social Fresh, you will grow as a pro by listening to what these experts have to say. Again, it’s the perfect place to network.
  • Podcasts: I love podcasts. Even though I don’t ride the train any longer, I still make the time to download and listen. My business is better for it and my experience is as well. “The Human Business Way” by Chris Brogan is outstanding, as is “The Social Media Marketing Podcast” with Michael Stelzner. You can listen to them on the treadmill, in the car or on a beach (learning and relaxing!).
  • Webinars: Some of these are free; some require you to pay. The good thing about webinars is you can see if the topic may appeal to you before signing up. Look at what PRSA has to offer or check Twitter and Facebook to see what companies like Vocus, Marketwire and Ragan may be offering monthly or weekly.
  • Blogs: While last on this list, it is certainly not least. Blogs are an important tool for information and learning. It’s a good bet that a PR/social media/marketing pro has a blog. Good folks to check out are Deirdre Breakenridge, PR Breakfast Club, Shonali Burke, and SpinSucks. You’ll get a mix of traditional knowledge as well as build up your new tool arsenal.

Gaining knowledge is up to you. Don’t rest on what is in front of you; look beyond the now, and see the future. YOUR future.

 

Jason MollicaJason Mollica (@JasMollica) is the president of JRMComm, a public relations and social media marketing consultancy. He combines knowledge of the broadcast news industry, traditional public relations expertise and today’s new and innovative social media tools. Mollica operates his own blog and has guest blogged on several others, including the respected Ad Age-ranked PR Breakfast Club, Ragan.com and PRSSA’s Progressions.

Networking Defined: Three Tips to Stay Connected

Heather Sliwinski Leave a comment

Networking is easy to define, but can be difficult to practice on an ongoing basis, especially when starting a new job with new responsibilities and demands on your time. You don’t want to lose the network you’ve worked hard to build, and you also want to create a stronger one. These simple steps will strengthen your connection pull and help to remain in touch with key industry professionals.

Discover connections through professional organizations

Professional organizations have a variety of resources available to help you meet new professionals and keep in touch with those you already know.

PRSA New Professionals Section

Even though PRSA New Pros only hosts in-person events during New Professionals Week in November, there are plenty of ways to get involved and connect with new professionals through:

Social media

  • Comment and post questions on PRSA New Pros’ social media pages: blog, Facebook, Twitter and LinkedIn
  • Participate in monthly #NPPRSA Twitter chats
  • Attend a webinar

Member directory

  • Reach out to others in your PR industry or location through our Section members-only directory. For example, I met with a PRSA New Pros member in Chicago for lunch, and she’s in government PR. In such a niche industry, she can connect with others across the U.S. with a similar profession or interest by using the directory.

PRSA New Pros Executive Committee

  • PRSA New Pros has 15 Executive Committee members who live and work across the nation, from New York City to San Francisco. We are extremely involved in Section and in PRSA as a whole and are always willing to connect with our members. Reach out to any of us here.

PRSA Professional Interest Sections

  • PRSA New Pros is one of 14 PRSA Interest Sections. Take advantage of other PRSA Sections, especially if one matches the PR industry where your interests lie.

PRSA Local Chapters

There are more than 120 local chapters of PRSA. Find the one closest to you and see how you can get involved in a face-to-face setting. This participation could include :

  • Networking events
  • Breakfasts, luncheons and/or happy hours
  • Workshops and webinars
  • Social media and discussion opportunities

For more on this subject, check out the blog post by Brandi Boatner, “Powering Partnerships through Local Leadership as a New Professional.”

Establish bonds with first, second and third degree connections

Connect with Co-workers

Look for mentorship programs, sports teams, happy hours, volunteering opportunities, young professional groups and planning committees to establish ties with co-workers outside of the usual work setting.

If your company doesn’t offer many ways to get involved, seek out co-workers you admire as mentors. Ask them to grab coffee or lunch outside of work.

Utilize LinkedIn and Twitter

Similar to PRSA New Pros’ directory, you can research and connect with professionals in your field through social media. Find companies and groups to follow, engage in discussions and build networks with professionals all across the world.

Search through companies for professionals with whom you share a connection. Ask for introductions and expand your reach to connections outside of your own circle.

Keep in regular communication for mutual benefit

Take a look back at your network and ask yourself, “From whom can I continue to learn and whom can I help learn and grow professionally?” Make sure to not lose touch with those professionals.

Hold on to their information

Save their business card and add the date you met and a small tidbit about the person or the conversation you had to the back of the card. Once you reconnect, you will have a reference point to continue the conversation.

Keep in Touch

Now that you’ve put the tools in place to know what to say, put them to use.

Virtually

  • If you haven’t already, connect with them on LinkedIn (with a personalized message!) and follow them on Twitter.
  • Every few weeks or months, follow up with them. Email, tweet or send a LinkedIn message with an article you think they might find interesting, with great news to share about a project/client or to congratulate them on a new job or professional success. Also, saving emails is a great way to keep tabs on the last conversations you’ve had with your connections. Tools like Contactually can help you organize the inbox overload with tasks and reminders to follow up with your network.

Face-to-face

  • Once every few months, try to meet up for coffee, lunch or drinks. Ask questions, but also share what you’ve learned so far as a professional.

PR is a small world. Once connected to a few professionals, you’re just a few degrees away to hundreds of other professionals.

Creating connections and keeping your network strong can help you tremendously along your career path. As a bonus, some of those connections can turn into the some of your closest friends and mentors.

How do you define networking? What types of networking techniques have or haven’t worked for you to connect and keep in touch?

 

 

Nicole BersaniNicole Bersani is an assistant account executive at Social@Ogilvy, where she works on social media for six global brands. She graduated from Ohio University in June 2012 with a degree in journalism/public relations. Bersani is the membership co-chair for the PRSA New Professionals Section.

Career Limbo: Transitioning from Entry-level to Mid-level Positions

Heather Sliwinski 1 Comment

Breaking out of the entry-level barrier to mid-level positions is not easy. Many times, it means getting past the catch-22 of needing the experience to get the experience, but there are avenues to make the journey easier:

  1. Always exceed your employer’s expectations: This work ethic will get you noticed and shows you to be a team player. Sometimes learning a new skill simply means volunteering for it. You may have to work a little bit later – but if you want to become a social media expert, for example, the best way is to enthusiastically take on the new work responsibility.
  2. Volunteer pro-bono with other organizations, local charities and religious affiliations: If you are not getting the type of experience in your full-time job that you need to move on to the next level, try local affiliations or industry associations and chapters for experience. They will appreciate the free assistance, and it’s a wonderful stretch to try your hand at new tactics.
  3. Network with purpose: Nowadays, it’s not enough to hand out business cards and think you made a bonafide contact. Learn about the individuals that work at the organization you are aspiring to join. Visit their LinkedIn profiles and Facebook pages. What are their likes? Did you go to the same school? Are they traveling to an area with which you are very familiar? Can you make some restaurant recommendations or suggest vacation spots? When you meet someone – state your vision. Who are you? What is it that you want to do? What was the biggest problem you solved in the workplace?
  4. Perfect your personal branding: Your personal brand is something you should be working on upon graduation. Positioning yourself as an expert is all about your blog content and your contribution to the industry. If it’s too early in your career to develop your own content, work with Google Reader, have the content come to you and then share it with others. Learn about the relevant content sites out there and get involved in Twitter chats. These outlets will help grow your reputation as a thought leader. Also, consider writing some short dos and don’ts about your field of expertise. It may sound strange, but “don’ts” always pull more clicks. People are always most afraid of making major mistakes.
  5. Research, research, research: Getting to the next level means knowing exactly what the position entails. Learn about the keywords used and all the qualifications. Be sure you can back this up with tried-and-true experience. Nothing aggravates a potential employer more than someone that lists keywords on their resume but doesn’t have the actual practical experience to go with it. Choose about 25 key companies for whom you’d like to work and research them on Vault.com and GlassDoor.com. Become acquainted not only with the company’s business, but also their corporate culture.
  6. Know how to make that salary and position jump: You may now be at the stage where you are qualified to do a job that pays $20,000 more but still getting paid $20,000 less. How do you address the salary question? Always remember to come from a positive place. You never want to say that your company was holding you back or that they don’t pay well. Whether you like your current job or not, never back-bite. You are heartbroken to leave your current company, but this opportunity is a dream job, and you feel you can make a real contribution.
  7. When asked about salary – you have a few options: You can always turn it back to the employer, asking what they’d consider based on your qualifications. However, that may lead to a game of salary Ping-Pong. The next option is to give the potential employer a very wide salary range. The range can be as wide as $10,000 or $15,000. The next option of course is to let them know that it was key at the time to gain the skills you needed to excel in your field. Now that you have those skills and the practical experience putting them to use, you are ready to earn the salary that more closely matches your skill set.

Most of all, have faith that you will get to that next level. Remember that 20 percent of job rejections eventually result in a job offer – so don’t give up.

 

Richard Spector is the manager of client services for PRSA Jobcenter.

Intro to Political PR

Heather Sliwinski Leave a comment

Growing up, I knew I had to be involved in politics. From the time my mom took me to a presidential rally when I was only five years old, her political enthusiasm rubbed off on me. I helped knock on doors to get out the vote in high school and registered to vote the day I turned 18. There’s nothing like the thrill of election night, when all the hard work pays off and the candidate you believe in is allowed the privilege to work on behalf of the people.

Working on campaigns, Capitol Hill and in the executive branch has given me a unique perspective on how the political world works. Political PR is not for the faint of heart – expect long hours, unexpected demands and job uncertainty because of elections. However, it’s incredibly rewarding when you see major legislation, which you helped guide through, passed and signed into law.

As I knew the natural progression of working in political communications leads to Washington, D.C., or a state capital, I have learned a few things throughout my journey that can help tremendously if you’re looking to break into political PR:

1)     Always network. In an extremely competitive environment like politics, it may seem tough to break into the industry. Not having many political connections myself, I worked hard to connect with anyone and everyone who would meet with me. Make the most of your friends, classmates and their connections. Once you identify someone whose work and experience interests you, ask for an informational meeting and always be thankful for their time. Even if a position isn’t open at the moment, there might be one down the line, and that person can help you land it.

2)     No position or task is beneath you. Although you may have graduated from college, politics is all about working your way up the totem pole. Many young professionals make the mistake of thinking they are qualified to be a press secretary without any experience. It’s important to find solid internships, perhaps on the Hill, which will help you gain skills applicable to a legislative office to be considered for entry-level jobs. If you want to do communications, ask to help the press secretary or communications director with drafting press releases or coordinating social media.

3)     Join a campaign. Often, some of the best hands-on experience you can gain is to join a campaign and work on the trail. A lot of people begin their political PR careers on campaigns, which always need extra help. If you join a race at a more local level, you are more likely to earn more responsibility.

These are just a few takeaways from my time spent in Washington, D.C. One of the most important rules is to have fun. I’ve had made some of my best friends through working in politics. Also, pay it forward – someday, when you’re a big shot, remember there will be people looking for their start and how you have been in their shoes. Happy politicking!

 

Kate EnosKate Enos is currently an account executive at GYMR Public Relations. Previously, she served as deputy press secretary for the federal agency, the Corporation for National and Community Service. She also has several years of varied legislative and political experience, working on Capitol Hill and on several state and nationwide political campaigns. Enos is the PRSA New Professionals Section mentorship co-chair.