Three Keys to Networking Success

CONTRASTPRSA defines our collective interest of PR in this way: “Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” A key part of that definition is the phrase “mutually beneficial relationships.” Who are we as PR practitioners if we ourselves can’t create these bonds?

In the world we live in, connections are essential. They help us get the job we want, meet the people that will inspire us and market to the audience that is most receptive. If you’re reading this blog, I’m sure you’ve heard you’re supposed to network (the all powerful buzzword), but when you’re a fresh face to the business, it can be intimidating. How are we supposed to hold conversations with people with 25 years more experience? Make sure you’re executing these three tactics to make the most out of networking:

Position Yourself. Successful PR professionals are bountiful but when you’re looking to connect with them, they seem to be an elusive species. Luckily, there are many resources available to help with this process. The best way I’ve found to introduce myself to people I’d like to know is by utilizing my local PRSA chapter. Monthly luncheons and occasional happy hours provide the perfect venue for exchanging knowledge and business cards. Before attending an event, be sure to research organizations of interest and the key people within. This will help you find a way to start the conversation.

Follow Up. Meeting people that are doing what you want to do, and successfully, provides an invaluable insight into how to flourish in your dream career. After receiving those business cards and handshakes, don’t be afraid to connect with them in another venue – online. A Twitter follow or LinkedIn connection can help you absorb the expertise they share (and keep you on their radar for possible future connections). From here, you are starting to build on a solid foundation from people with various strengths, interests, and specialties that you can learn from.

Meet in Person. As PR professionals, successful or aspiring, most of us enjoy a cup of coffee or a cold craft brew from time to time. Although we all know the value of creating a strategic online presence, an in-person one is extremely important, too. These are where you can get into deep conversations and ask your burning questions. Some of my initial go-to’s were: “How did you get into this career?”, “Where do you get your news?”, or “What has been your most successful campaign and why?” No matter where you are in your career, face-to-face collaboration leads to unique points of view and possible paradigm shifts in your own work.

Building your network can be overwhelming, intimidating and time consuming, but with each connection you make, you grow your knowledge base and become the person that an inexperienced you was hoping to connect with.

Christine PielaChristine Piela uses her expertise in public relations, website development, and customer relationship management as the Digital and Social Media Coordinator at Svinicki Association Management, Inc. She attended the University of Wisconsin-La Crosse where she earned her Bachelor of Science degree in Professional and Organizational Communication with her minor in Music. Christine is currently working towards other passions including improving her communication and leadership skills through Toastmasters International and is currently the Mentor Program chair on the Young Pros Committee for the Southeastern Wisconsin chapter of Public Relations Society of America. Connect with her on Twitter or LinkedIn.

Networking Defined: Three Tips to Stay Connected

Networking is easy to define, but can be difficult to practice on an ongoing basis, especially when starting a new job with new responsibilities and demands on your time. You don’t want to lose the network you’ve worked hard to build, and you also want to create a stronger one. These simple steps will strengthen your connection pull and help to remain in touch with key industry professionals.

Discover connections through professional organizations

Professional organizations have a variety of resources available to help you meet new professionals and keep in touch with those you already know.

PRSA New Professionals Section

Even though PRSA New Pros only hosts in-person events during New Professionals Week in November, there are plenty of ways to get involved and connect with new professionals through:

Social media

  • Comment and post questions on PRSA New Pros’ social media pages: blogFacebookTwitter and LinkedIn
  • Participate in monthly #NPPRSA Twitter chats
  • Attend a webinar

Member directory

  • Reach out to others in your PR industry or location through our Section members-only directory. For example, I met with a PRSA New Pros member in Chicago for lunch, and she’s in government PR. In such a niche industry, she can connect with others across the U.S. with a similar profession or interest by using the directory.

PRSA New Pros Executive Committee

  • PRSA New Pros has 15 Executive Committee members who live and work across the nation, from New York City to San Francisco. We are extremely involved in Section and in PRSA as a whole and are always willing to connect with our members. Reach out to any of us here.

PRSA Professional Interest Sections

  • PRSA New Pros is one of 14 PRSA Interest Sections. Take advantage of other PRSA Sections, especially if one matches the PR industry where your interests lie.

PRSA Local Chapters

There are more than 120 local chapters of PRSA. Find the one closest to you and see how you can get involved in a face-to-face setting. This participation could include :

  • Networking events
  • Breakfasts, luncheons and/or happy hours
  • Workshops and webinars
  • Social media and discussion opportunities

For more on this subject, check out the blog post by Brandi Boatner, “Powering Partnerships through Local Leadership as a New Professional.”

Establish bonds with first, second and third degree connections

Connect with Co-workers

Look for mentorship programs, sports teams, happy hours, volunteering opportunities, young professional groups and planning committees to establish ties with co-workers outside of the usual work setting.

If your company doesn’t offer many ways to get involved, seek out co-workers you admire as mentors. Ask them to grab coffee or lunch outside of work.

Utilize LinkedIn and Twitter

Similar to PRSA New Pros’ directory, you can research and connect with professionals in your field through social media. Find companies and groups to follow, engage in discussions and build networks with professionals all across the world.

Search through companies for professionals with whom you share a connection. Ask for introductions and expand your reach to connections outside of your own circle.

Keep in regular communication for mutual benefit

Take a look back at your network and ask yourself, “From whom can I continue to learn and whom can I help learn and grow professionally?” Make sure to not lose touch with those professionals.

Hold on to their information

Save their business card and add the date you met and a small tidbit about the person or the conversation you had to the back of the card. Once you reconnect, you will have a reference point to continue the conversation.

Keep in Touch

Now that you’ve put the tools in place to know what to say, put them to use.

Virtually

  • If you haven’t already, connect with them on LinkedIn (with a personalized message!) and follow them on Twitter.
  • Every few weeks or months, follow up with them. Email, tweet or send a LinkedIn message with an article you think they might find interesting, with great news to share about a project/client or to congratulate them on a new job or professional success. Also, saving emails is a great way to keep tabs on the last conversations you’ve had with your connections. Tools like Contactually can help you organize the inbox overload with tasks and reminders to follow up with your network.

Face-to-face

  • Once every few months, try to meet up for coffee, lunch or drinks. Ask questions, but also share what you’ve learned so far as a professional.

PR is a small world. Once connected to a few professionals, you’re just a few degrees away to hundreds of other professionals.

Creating connections and keeping your network strong can help you tremendously along your career path. As a bonus, some of those connections can turn into the some of your closest friends and mentors.

How do you define networking? What types of networking techniques have or haven’t worked for you to connect and keep in touch?

 

 

Nicole BersaniNicole Bersani is an assistant account executive at Social@Ogilvy, where she works on social media for six global brands. She graduated from Ohio University in June 2012 with a degree in journalism/public relations. Bersani is the membership co-chair for the PRSA New Professionals Section.

PRSA New Professionals Week: New Pros Tweetchat Recap via Storify

Today, the New Professionals Section hosted a tweetchat to celebrate the second annual New Professionals Week. We discussed resumes, portfolios, LinkedIn and more. In case you missed it, see below for a recap via Storify! Thanks to our programming chairs, Elizabeth Rhoads Greenaway and Brendan Hughes, for hosting.

Summer Book Club–June: UnMarketing Discussion

“If you believe business is built on relationships, make building them your business.”  That, in a nutshell, is what defines “UnMarketing”. 

Why do marketers, in a world where consumers strive to fast forward through commercials and place their phone numbers on “do not call” lists, continue to use old ways of marketing that they themselves detest?  “Why do we market to people the way we hate to be marketed to?” asks author Scott Stratten.

Enter UnMarketing: a new way of marketing based on creating connections, building relationships and continually providing value to your contacts using traditional media and social media outlets.  Stratten urges us to “Stop marketing. Start engaging.”

One of the biggest ways Stratten suggests to build relationships with consumers is by positioning yourself, or your company, as an expert in your field.  “When you position yourself as an expert with useful information for people, your marketplace will always have a need for that information,” says Stratten.  Therefore, if a consumer does not currently have use for your product, they will still be interested in communicating with you based on the knowledge you have to share.

So, you have knowledge to share and a few contacts to share with.  Stratten recommends building a social media platform.  With social media tools expanding at what seem like an exponential rate, one cannot possibly use every service.  Stratten suggests starting small.  Pick one place, be it Twitter, Facebook or LinkedIn, and invest your time in it until you build a strong following.  Stratten outlines three steps to successfully build your platform:

1. Build traction: be consistent with your updates and spread them out over the week.  Share information and respond to others’ updates.  Create a presence.

2. Build momentum: focus on strengthening the connections you have instead of only increasing followers.  Take your conversation to another level, like meeting face-to-face at conferences or Tweetups.

3. Expand: in order to take your relationships to the next level, grow your platform to other social media sites to better engage with your connections. 

Once you have followers, it becomes important to keep your followers.  Every communication should focus on creating valuable content and keeping your followers’ trust.  Stratten emphasizes that one mediocre experience can lead a customer to shop around elsewhere:  “One of the things companies need to realize is that they are only as good as the weakest experience of their customer.  Many businesses are guilty of creating a great experience to get a first sale from you, but are really bad at keeping that level of service going.” 

Stratten describes this “Experience Gap” as the space between the best services and the worst experience a customer receives.  Every business should strive for the smallest Experience Gap because other companies can sneak in through the cracks.

Because no company can afford gaps in trust or experience, the most important rule to follow is to be authentic and transparent.  Being authentic means being yourself.  When you stop trying to be your competitor and start showing what makes you different, you play to your strengths and position yourself for success.  Being transparent means being honest.  Honesty is just a good business rule to follow anyway, and it helps keep the trust of your customers.

These concepts merely scratch the surface of UnMarketing, but they demonstrate that Stratten believes engagement and sincere relationships are the foundation for any business that can no longer be ignored.

Share your thoughts on UnMarketing below!

  1. What did you agree with and why? What did you disagree with?
  2. Stratten provided the advantages and disadvantages for each social media outlet like Twitter, Facebook and LinkedIn.  Have you found a favorite site to engage with your customers?  Are there any pros or cons you would add to any of the site?
  3. UnMarketing featured an entire section on viral marketing.  Have you found success with a viral video? How did you handle the loss of control? How did you connect beyond number of views?
  4. Stratten provides helpful tips to connect with consumers using more traditional means of marketing like tradeshows, newsletters and seminars.  What other ways are you creating conversation beyond social media?  Do you think our society still finds value in traditional media?
  5. Networking is either your biggest fear or your greatest ally as a new professional.  We’ve all seen the “Card Collector” and all strive to be the “Great One”.  Stratten suggests listening to others, being yourself and enjoying the conversation, not just seeing the event as a glorified business card exchange.  What suggestions do you have for other new pros learning how to network? 
  6. What is the most valuable lesson you will take away from this book? Any specific ideas you will adopt?

Stay tuned for the announcement of our July Summer Book Club read!