Summer Book Club-June: The Tipping Point by Malcolm Gladwell

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In just a few days, the calendar will say summer is officially upon us, and returning this year to the PRSA New Professionals blog is our popular Summer Book Club. We polled our social media followers, and our members selected our June book. At the end of the month, we will be discussing “The Tipping Point: How Little Things Can Make a Big Difference” by Malcolm Gladwell.

As PR professionals, our ultimate goal is to spread word about our clients, companies or causes, and Gladwell discusses how ideas and trends can catch and spread like wildfire. We hope you join us, read along and take part in the discussion in a few weeks!

Amazon.com review of “The Tipping Point”:

“The best way to understand the dramatic transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth or any number of the other mysterious changes that mark everyday life,” writes Malcolm Gladwell, “is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do.” Although anyone familiar with the theory of memetics will recognize this concept, Gladwell’s The Tipping Pointhas quite a few interesting twists on the subject…Gladwell develops these and other concepts (such as the “stickiness” of ideas or the effect of population size on information dispersal) through simple, clear explanations and entertainingly illustrative anecdotes, such as comparing the pedagogical methods of Sesame Street and Blue’s Clues, or explaining why it would be even easier to play Six Degrees of Kevin Bacon with the actor Rod Steiger. Although some readers may find the transitional passages between chapters hold their hands a little too tightly, and Gladwell’s closing invocation of the possibilities of social engineering sketchy, even chilling, The Tipping Point is one of the most effective books on science for a general audience in ages. It seems inevitable that “tipping point,” like “future shock” or “chaos theory,” will soon become one of those ideas that everybody knows–or at least knows by name. –Ron Hogan

Three Tips for Breaking into Your PR Career by Richard Spector

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As the PRSA Jobcenter manager, I frequently present to groups of graduating seniors on tips for entering the public relations workforce. Most recently, I had the opportunity to speak at West Virginia University’s INTEGRATE Conference, and I found myself searching for the right career advice to give them. What can I say to a graduating class that’s going to be facing a tough economy? I found three tips that could give them an edge in this competitive job market:

Stay optimistic and determined. It’s never easy hearing the word “no”, especially after interviewing for a job you thought fit you perfectly. What’s more bewildering is not even getting an interview. Sometimes you’ll know the reason, but other times you won’t. Take that rejection and let it make you that much more determined to get the job. The passion you will have as a new professional is your strongest ally. Employers will see and recognize it. If this was your dream job, stay in touch with the employer even if they didn’t hire you. Career experts say that 25 percent of employers that initially turn down a candidate will eventually end up hiring them.

If you keep your skill sets strong and continue to form relationships, you’ll always have opportunities. If you want to get connected with a particular company, try volunteering, which may not put money in the bank, but gets you in their door.

Do what you love while you are job hunting. You can’t look for a job 24/7 — although you should be looking most of the time. However, everyone needs a break from the exhaustion of rejection. Rest and recharge with activities you enjoy doing. Take a break from tweaking your resume. You’ll view it with a fresh eye and spot things you never would have seen before.

Most of all, remember that there are some things you can control and other things you can’t. The economy will always go in cycles. If times are tough now, have faith that it will get better.

Prepare for your interview to the point of exhaustion. In the past, doing some research on a company’s website and being somewhat acquainted with the company was enough. Now, you have to be better and more prepared than the next person. Consider these resources when researching a company and how your own skills fit in:

  • Annual report —What is the company’s mission and tagline? How does this fit in with your career goals and qualifications?
  • Strategic plan — How can you help the employer achieve the goals in their strategic plan? What skills and tactics could you bring to the table? Are there new goals you can identify and help them reach?
  • Social media plan — How can you integrate all the different social media venues to help the company grow and succeed? A friend of mine was competing with several others for the same job. How did he stand above the rest? He put together a presentation of the different types of social media he would use to give the company a great social, digital and media presence.
  • Funding companies— How can you use social media such as LinkedIn, Google+ and others to develop and cultivate new leads for the company?
  • Company awards — What standards of excellence do you aspire to reach? Has the company won awards for their website or writing? Are there new skills you need to obtain to help them maintain these standards?
  • Company challenges — Where does the company fall short and how can you help them? Is their branding weak? Does their communications plan need updating?
  • Current employees on Facebook, LinkedIn — Who are the names and faces of the company employees? What do you know about the people that will be interviewing you? Doing your research on current employees helps you identify the corporate culture. You may even learn whether this job truly is a dream job or whether there’s not as much as a fit as you thought. Doing this groundwork will also create some wonderful networking opportunities down the road.

Change with the field. Sooner or later you’re going to have to update your skills. Who thought that Pinterest and Klout would be as important in the social media world as they have become? If you are a public relations expert, you may be asked to create a marketing plan. If you’re a strategic communications consultant, you may be asked to create new webpages for the company’s website that will increase traffic, coincide with their branding and be keyword optimized and content relevant. Peter Weddle, employment and workplace author and columnist, calls this “career fitness“. You always need to keep your skills in good shape. The PRSA Jobcenter has abundant resources for building and exercising your career.

If I could give new professionals the best lesson, it’s to always keep that youthful exuberance. Each time I present at a university, I’m always impressed by the graduating students’ enthusiasm. Enter a field because it’s something you love. Don’t go into a field because you think you’ll make money. Having a passion for your career ranks as high as having a passion for living. Hold onto that.

Richard Spector is the manager of client services at Public Relations Society of America.

Professional Devleopment Brown Bag: “What PR Bosses Wish Their New PR Pros Would Do But Won’t Tell Them” with Michael Smart

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All of us have different relationships with our bosses. Many new professionals hear from their bosses more than they’d like, while others may not hear from them enough. Some can walk into their boss’s office anytime to ask a question, while others need to get on their schedule and prepare a little bit to speak with their boss. Regardless of where your relationship with your boss falls, one thing is true – your boss is not telling you everything he/she appreciates or wishes you wouldn’t do at work.

Our next New Professionals Section Brown Bag features someone who has not only worked with countless PR executives, but has also mentored several successful young pros (who have gone on to Edelman, Waggener Edstrom, Fleishman-Hilliard and Harvard Business School). In working with these PR executives, Michael Smart has often heard them rant and rave about their young employees. Now he’s here to share it with us – the good and the bad – in our upcoming Brown Bag, “What PR Bosses Wish Their New PR Pros Would Do But Won’t Tell Them.”

Don’t miss it! Join us Monday, June 11 from 1:00-2:00 p.m. EDT. Register here.

Michael SmartMichael Smart teaches PR professionals a smarter way to get PR results. He’s regularly the highest-rated speaker at the industry’s largest conferences, including the PRSA International Conference last year. He has trained more than 4,000 communicators from Frankfurt to Bangkok how to land top-tier media coverage. Smart also coaches communications execs at companies ranging from Fortune 200 firms, such as Aflac and GlaxoSmithKline, to mid-sized companies and PR agencies. Follow him on Twitter.

The Brown Bag is only available to New Professional Section members.

Trust Your Gut: and Other Advice for Graduating Seniors

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It’s that time of year again! The class of 2012 is graduating college and entering the PR workforce. Most new professionals have spent a few years in the industry and have learned more than a few lessons from both our successes and mistakes, on the job and during the job search.

We asked our Twitter followers and Facebook fans what they wish they had known when they graduated–the bits of advice they would bestow on seniors so their professional careers can start off on a great note. Here’s what they had to say:

“@PRSANewPros You already bring a unique and generational perspective to the table. Be confident in your skills and in yourself #PRadvice” Door24Agency2 via Twitter

“@PRSANewPros Don’t be afraid to pick up the phone and make the call!” Justin Lax via Twitter

“Finally updated #LinkedIn and am cleaning up my resume. It’s always a good idea to keep fresh on the #professional profile. #PRadvice #HAPPO” Amanda B. Nguyen via Twitter

“Make the most of any job opportunity. You never know where it can lead!” Jeanne Cardin Kurasz via Facebook

“Have a detailed, public LinkedIn account. I was found through a recruiter for my current employer. Also, a strong, versatile portfolio showcasing STRONG writing. Best pieces of advice I could ever offer anyone looking to get into PR.” Marysa Falk via Facebook

‎”1. Trust your gut. Don’t take the first job offer you receive if it doesn’t feel right. 2. Your first job probably will not be your dream position, and that’s okay. You still have 40+ years left to find it. Instead of focusing on finding your dream job, pursue an opportunity that aligns with your career goals and helps you learn and grow as a professional.” Rebecca Odell via Facebook

“@PRSANewPros Brand yourself online, and make sure your #socialmedia presence aligns with your professional profile. #PRadvice #HAPPO” Amanda B. Nguyen via Twitter‏

“@PRSANewPros Be prepared to start at the bottom. Don’t be afraid of #networking your way up! #PRadvice” Nicole White via Twitter

“@prsanewpros Make sure to evaluate the environment/culture before you accept a job. It’s just as important as the actual position. #PRadvice” Jenn Cartmille via Twitter

“Ask a ton of questions, save successful campaign examples & practice writing RT @PRSANewPros PR for graduating seniors? #PRadvice” Bethany Rae Cramer via Twitter

 

Good luck to the Class of 2012!

The Real PR: Establishing a Positive Reputation by Zaneta Chuniq Inpower

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Possibly more than in any other field, establishing a positive reputation is especially true in public relations. Everyday PR practitioners are working with clients, media, vendors, service providers or other PR pros as they work to get their job done. With the responsibility of working with so many people, personalities and work ethics, the pressure is on for PR folks to be “people-pleasers” and sometimes that task can seem impossible. As daunting it may appear, it is imperative that all PR practitioners ensure that a positive reputation is maintained or risk tarnishing their credibility as a professional, ruining their brand’s image or possibly even losing their job.

The field of public relations is evolving daily. As mentioned in the new PRSA definition for public relations, “Public relations are a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” Therefore, the execution of the definition of public relations encourages PR pros to become thoughtful in behavior and in word to create a firm foundation for relationships to grow upon.

Here are traits that every PR practitioner should possess to build and maintain a positive reputation:

Credibility.

PR pros work closely with the media to garner interest in their client’s brand or product. In working with the media, it is important that relationships built with the media are based upon fact and never fluff. The more a journalist can observe your authenticity and find legitimacy in your story, the more likely a PR pro is able to leverage those connections and build confidence with their media contacts.

Reliability.

Clients want to work with PR pros who are reliable, who stick to their word and is available when news happens. Whether a client has breaking news or a crisis, clients should be able to rely on their  PR pro to help get their targeted message to the public. This means that you should be accessible by phone, email or in person for your clientele. Do not go missing in action, avoiding or ignoring your clients. This is a swift way to watch your reputation sink.

Accountability.

Its easier for people to stake claim over accomplishments than mistakes. However, as a professional it is essential that accountability is taken for wins and for losses. Did you tweet incorrect client information? Did you misinform a journalist on client news? For any situation, PR pros must be willing to stand up to be applauded and humble when errors arise.

Honesty.

Honesty is always the best policy.

Teachable.

Through mentoring, “reverse mentoring” and a dedication to furthering your professional skills, remain teachable and keep learning. Consider APR certification or graduate school to advance your skills. Brush up on your social media knowledge. Attend PR conferences and participate in webinars. With more knowledge about your field and by learning new skills, your reputation as a PR pro will increase as clients and colleagues observe your professional growth.

Maturity

Often overlooked, maturity is a very critical trait PR pros require to handle the ups and downs and PR work. A level-headed PR pro can objectively assess situations and remain in charge without being guided by emotions and risk making poor work decisions. As I work in the field of entertainment PR, maturity is required for interacting with everyone from  not-so-organized venue owners to passionate artists and even pushy management teams. Maturity develops with experience and is nurtured by understanding yourself and others while remaining accountable and responsible for your work.

 

An African proverb says, “Bad news travels around the world before good news puts it shoes on.” Don’t let a bad reputation precede your true talent and skills. Building relationships with clients, organizations and publics start with a favorable, positive referral. A good name is better than gold!

 

 

Zaneta Chuniq Inpower is owner and president of Chuniq PR, an independent media and marketing management firm. Additionally, she is the digital communications coordinator for Douglas J Aveda Institutes and Salons, editor  for Supreme Design Publishing and social media manager for COIN Handlers Management. Her personal interests include reading, international travel and culture and community revitalization. Inpower received her B.A. in advertising from Michigan State University. Zaneta Chuniq Inpower is a member of the Central Michigan PRSA chapter and is the PRSA New Professionals Section Executive Committee Blog Co-Chair.