your pr career…What your College Coursework Doesn’t Teach you about Succeeding in the Workplace by Andi Wilmes

Moving up the ranks as an entry level employee and new pro can be a long and tough process. And if your university was anything like mine, it didn’t spend any time teaching the really – in my opinion – important stuff for surviving and flourishing in the workplace.  Sure I received a top notch Marketing degree, but I was not taught any real world business skills.

In the workplace, being smart and capable only gets you so far. And this fact is extremely apparent when it’s the first few months of a new entry-level job or internship. The tasks you are given frequently seem like busy work, and your level of responsibility can be minimal or non-existent.

The following basic business tips were passed on to me when I first started my career and they really helped me move up the ranks as a new pro:

Be Where the Action Is:

Ask to sit in on meetings, important phone calls, etc. You may think it is presumptuous, but your employer will appreciate your initiative and motivation. How are you supposed to become part of a team or know what’s going on in the company when you’re not where the important decisions are being discussed and made?  In most work environments you can be clueless as to what the person in the next cubical is working on. Stupid I know, but office communication no matter where you work can always be better. As the manager of your career, you must be where the action is. By being in meetings, you are much more likely to be given tasks and responsibilities, which are key to your advancement.

Read Voraciously about your Industry:

The more knowledgeable you are about your industry – and current events in general – the more prepared you will be to engage in conversations with your colleagues, boss, industry professionals, media and customers. From day one ask your boss and colleagues what newspapers, magazines, e-newsletters, etc. you should be reading every day. You can look really ridiculous if someone asks you about a current event that directly affects your industry and you know nothing about it.

Don’t Avoid the Jerks:

In every office there is a jerk. Someone you would prefer to avoid at all costs. So often though you have to interact with this person in order to move things forward in a project. Everyone’s first instinct is to avoid the person, however if you do, you can run the risk of missing deadlines, ultimately jeopardizing your career. Don’t let the jerk play the starring role in whether or not you get your work done.

Ask, Ask, Ask:

There is always downtime in an entry-level job. Unfortunately no matter how much experience you have from your internships, extracurricular activities, etc., you still can only be trusted with a certain amount of responsibility. So if your boss runs out of tasks for you, what do you do? Ask around. There are always colleagues and departments that can use an extra hand. Volunteer and you will look like a motivated team player. Don’t fall into the trap so many do, and sit by idly waiting for an assignment to drop into your lap. Your boss will expect you to be proactive and keep busy.

Interject Yourself in Everything Possible:

The more you are involved in multiple projects, departments and teams, the more job security you will have. You want to be everywhere. The person who appears to be adding value in the company is the person that won’t get fired. Make yourself irreplaceable.

Document Your Achievements:

You can’t rely on your boss to know all the great things you are doing, especially if you don’t interact with your boss on a day-to-day basis. It is up to you to make them aware of your achievements. I recommend keeping a log of achievements from day one. This will be really useful during review time when you are trying to justify a raise or promotion. Keep your boss in the loop constantly about your achievements – don’t just wait until review day. If you score a great placement, tell your boss. If you sign a new customer, tell your boss. Don’t brag, but keeping them in the loop on all the value you are adding makes them more apt to consider you for new assignments, responsibilities – and more money.

Ask for Forgiveness and Not Permission:

As a new pro, you will have the tendency to ask your boss permission all the time. Even on things that you can easily decide on your own. A lot of time is wasted on waiting for approval. If the question you have is nominal, your boss will admire the fact that you are able to use good judgment and make decisions without a lot of hand holding. In this economy, your boss is likely doing the job of 2-3 people, so they will appreciate making less decisions each day.

You are the only person you can count on to manage your career. Those who understand how to play the game are ultimately rewarded. If you look around at the people who are superstars at your company, they are likely doing most of the above things. So go join them!

Andi Wilmes is the director of marketing and communications at Beringea, Michigan’s largest venture capital firm. She can be reached at andrea.wilmes@gmail.com.

intro to series…Higher Education PR, by Brian Camen

Prior to joining Weber Shandwick this month, I worked in higher education PR for two years. I would often get questions from outsiders about what I did. Since some people don’t understand, I thought I would provide an overview of what a higher Ed PR practitioner does. Please remember, this is a general overview and everyone’s position is different. So here’s a run down:

  • Media Relations: Higher education institutions often provide faculty expert sources for the media. Students have newsworthy initiatives going on. How does your institution compare with the latest enrollment trends? Whether it’s fulfilling a request or pitching, Media relations can be a large part of a pros job. Developing relationships with higher Ed reporters is key.
  • Monitoring: Monitor articles that were published and monitor breaking news. Monitoring breaking news falls under media relations, one thing leads to another. As a PR pro, you need to be in front of the news so you can leverage your professor or school’s expertise and provide sources for the media. Have multiple experts available that can talk about different angles on the same topic, why not create a media tip sheet?
  • Crisis CommunicationSwine FluDeath on campusShooting? The PR pro should play a large part in your institutions emergency response management team. You hope none of the above ever happens, but you must be prepared.
  • Media Training: Sure your professor can speak academic, but can they (or you) translate their work and apply it to current events?
  • Internal and external writing: Writing is a part of a PR pros job. Press releases, internal newsletters, magazines, editorials, HR communications, web articles, rankings communications and byline articles are samples of the type of writing. You may also have to write fundraising letters and grants depending on your position.
  • Social Media: You may be asked to create and maintain a strategic social media plan for your institution.

Depending on the institution and budget, you may have marketing or event responsibilities as well. Every day brings on a new task. Higher Ed PR is rewarding. Higher Ed pros don’t put out fluff or spam (most don’t). They help promote thought leadership. And that is one of my favorite things about higher Ed PR.

professional development…Mentorship: What New Pros Have to Offer by Sommer Caraway

Throughout my life, I’ve been advised that I should always have a mentor and be a mentor.  When I first joined PRSA, a mentor program is something I searched for but found was nonexistent.  Shortly thereafter, I became a Phoenix PRSA New Pros leader and about a year ago, we divided our responsibilities into two keys areas: events and mentorship.  A passionate advocate of the latter, I was tasked with developing a mentor program, in which we New Pros would mentor others.

We developed the first mentor program between the PRSSA students at Arizona State University with the goal to simply bridge the gap between the academic and professional worlds.

We set small goals, knowing that we could build on them later. The PRSSA liaison (a PRSA member) and I decided to pair up New Pros group leaders with the student leaders.  We would try it for a semester and if it worked, we hoped word-of-mouth would yield greater participation the next semester.

So I sent out mentor and mentee interest forms to the most active New Pros and to the PRSSA president. To our surprise, 14 students signed up to be mentees the first semester!

We designed the mentor program to be informal so that people wouldn’t feel the time commitment was unattainable. For one semester, every other month, pairs were to meet one-on-one; on the off months, all pairs would meet as a group.

Because of the commitment of the PRSSA leaders and the gracious mentors, the program has been a success, and we look forward to implementing it again this year!

Thinking of starting a New Pros/PRSSA Mentor group? Here are five ideas for group meetings to get you started:

  1. Plan a kick-off happy hour (with options for students under 21, of course!) to discuss the importance of mentoring, expectations and topics students care about.
  2. Schedule a volunteer group event in lieu of a happy hour so mentors and mentees get to know one another outside of work.
  3. Pair up with the local Master’s SIG for a “speed mentoring” event that includes students, New Pros and seasoned pros.
  4. Offer a Shadow Day so students can see PR in action at local agencies and corporations. Encourage mentors to schedule a group lunch the same day so mentees can discuss what they learned.
  5. Plan a holiday, spring or graduation party to conclude the semester of mentoring. Host at someone’s house for a casual, fun celebration!

Sommer Caraway is a public relations professional in Arizona and a New Pros Committee Leader in Phoenix PRSA.  She may be reached at sommercaraway@yahoo.com.

your pr career…10 Steps for Successful New PR Professional Networking by Crystal Olig

As a student studying communications, public relations, marketing or advertising it’s critical that you buckle down not only on your studies – but your networking skills – to get ahead and land your dream job after graduation. If you’ve graduated and landed your first full-time gig, networking is a crucial component for advancing in your career.

Headed to a networking event or not sure how to follow up with pros you’ve met at a PRSA meeting? This guide will give you tips to get and keep pros’ attention, helping you stay top-of-mind for them as you pursue internships and job opportunities with them after graduation.

1. Attend events. Get to as many as you can, as soon as you can. Along with PRSSA or other student clubs, get out to association meetings of the American Marketing Association (AMA), the Public Relations Society of America (PRSA), International Association of Business Communicators (IABC) and the Advertising Federation of America (AdFed).

2. Dress smart. Business casual means no jeans or flip flops, and ladies, make sure you’re covered up. It’s a creative industry, so personality is important in how you dress. Be comfortable – it shows if you’re uncomfortable because you can’t breathe in that high-waisted skirt or necktie.

3. Have a wingman – but don’t cling to them. When you’re starting out, it helps to have one other person to work the room with. However, you’re there to meet as many people as you can and have good conversations. You can’t do that if you’re sitting with your best friend from your freshman dorm in the back of the room, discussing the last episode of The Office.

4. Bring business cards. It’s crucial to have a business card, even if you produce them yourself or order cheap ones (VistaPrint.com offers your first 250 cards for free, you just pay for shipping). Make it an expression of your personal brand. Include your name, address, phone number, professional e-mail, Twitter handle, links to social networking profiles like LinkedIn or Brazen Careerist and your portfolio/web site.

5. Do your homework and bring your A-list. Check the event information to see if there are specific “have-to-meet” people coming to the event, make a list and make it your goal to meet all of them. Remember, it’s not all about star power. The CEO of your dream agency or a presenter who flew in from New York may not be able to do as much for you as a middle-level manager at a big local company who can meet you for coffee and discuss available positions.

6. Be on your game and participate in the conversation. Ask a question of the speaker at the end (but make sure it’s a smart one), engage people at your table about the topic of the day and in general be ready to think on your feet.

Be prepared to discuss a few hot topics and current campaigns you’ve read about in top advertising, marketing and PR industry publications/e-mail newsletters* to which you subscribe. If you’re not already reading or receiving industry news (many publications are free or have free RSS feeds on their Web sites), you should be.

Check out the list at the end of this handout for a sample list of publications to start reading now. Reading industry news for just a few minutes a day will make you seem super smart at your next big networking event!

7. Get your questions ready. Create a set of questions you can use as conversation-starters with professionals. It’s your responsibility to get those chats started, not theirs. Especially if you’re the kind of person that gets tongue-tied in stressful situations, do an awesome job of this and you’ll amp up your star qualities and shine in a room of people.

8. Follow up. The most important part of networking at events starts when you leave, with business cards and Twitter handles of more experienced pros. E-mailing is the most professional way to follow up, though if you had a great conversation and feel confident calling or sending a Twitter direct message, pros may admire your proactive approach. You should walk out of every event with at least three people to talk to afterwards.

9. Ask to meet up again. It all depends on what you talked to the person about at the event. It’s always safe to say, “I was so pleased to meet you at X event, and would love to just learn more about what you do at X company. Would you give me a few minutes of your time to meet for coffee or lunch sometime?”

Be interested in pros and they’ll be flattered and willing to give you a little of their precious time. If you’ve had a conversation about you, ask for an informational interview and see if they will review your resume or portfolio in a brief session. That said, don’t pester: if they don’t respond in a week, try again.

10. Be genuinely appreciative. Writing a thank you note within three days of meeting a pro for coffee, lunch or an informational interview is essential. Handwritten and postal mail is a classic, safe way to go. E-mail can be ok if the person is near your age, if your meeting was very casual or you know the person communicates strictly online and never checks their mail at the office.

Thank them for their time, mention something you learned from them and ask for any additional contact or connections. For example, “I hope you’ll think of me if any entry-level positions open up,” or “I’ll watch for you at the next PRSA event, and keep you in the loop about my job search,” or “If you can think of anyone else you think I would benefit from meeting, I’d really appreciate it.”

*PRSA Tactics and The Strategist, Bulldog Reporter, PR Week, Advertising Age, Media Post, Media Bistro, Ragan Communications, Word of Mouth Marketing Association’s WOMMA Word, PR News, all local industry associations like the American Marketing Association(AMA) and International Association of Business Communicators (IABC), Columbus Business First, Communication Arts, Creativity Online


CRYSTAL OLIG is the former Phoenix PRSA New Pros Committee Chair and is a current Central Ohio PRSA University Liaison committee member. She is an account manager with Oxiem Marketing Technology. She can be reached at colig[at]oxiem.com or through @sparklegem on Twitter, linkedin.com/in/crystalaolig, or the whY genY blog.

The Changing of the Guard – New Professionals Section Relaunches Blog…

We’re Back! It’s that time of year again folks, where the old Board is ushered out and we say hello to the newly appointed 2010 New Professionals Section leadership. But before we introduce ourselves, we would like to thank last year’s Board for their time and hard work in making this blog and the New Pros section such a success!

As your newly appointed Communication Co-Chairs (the people who manage this great blog), we would like to express how excited we are to serve you! The New Pro’s blog was created to be a resource for young professionals and communications-focused students and we can’t wait to bring you posts on the latest industry trends and technologies, PR best practices, and other topics to help jump-start and navigate your New Pro career.

Along with providing the best-in-class reading in which you have become accustomed, we will be launching some great new features this year:

“Intro to…” Series – We have all wondered what it would be like to work in our dream industries (for Andi it was always the fashion industry!), but many of us don’t know the first thing about how to break-in. For the “Intro to…” series, we will profile a new industry each month (i.e. corporate, agency, non-profit, entertainment, travel, fashion and more) and report on industry-specific PR challenges, the glamorous and not so glamorous aspects of the industry, important skills to possess and tips on how new professionals can break-in and find a job.

Summer Book Club – May through August, we will be reading and reviewing the top books every New Pro should crack open. If you’re looking for a great book to read when sunbathing this summer, stop back in for our recommendations!

Now a little about us!

Andi Wilmes directs the PR and marketing activities of Beringea, Michigan’s largest venture capital firm located in Detroit.

Brian Camen is a brand new Illinois resident. He left higher education PR and the sunny skies of Arizona behind to work in digital media at Weber Shandwick in downtown Chicago.

We really hope you get a lot out of this blog. If there is a topic you want us to cover or if you’re interested in writing a guest blog post, don’t hesitate to contact us! We are always looking for new and experienced pros to share their experiences, lessons and expertise.

If reading this blog doesn’t provide you with your fill of New Pro info, feel free to visit the New Professionals on Facebook and LinkedIn.