Author: Lauren Gray

September #PREthics Twitter Chat Highlights: PR Ethics as a New Professional

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We’d like to thank everyone who participated in the September #PREthics Twitter Chat focused on how new PR professionals can handle ethical situations in the workplace. We discussed the importance of ethical practices as well as confronting unethical dilemmas and finding solutions.

PRSA Twitter Chat - PR Ethics

Specifically, we’d like to thank collaboration from PRSA, the Board of Ethics and Professional Standards (BEPS), and PRSSA for contributing to a lively discussion about this important topic. More information about BEPS can be found here.

Join us again in October for our next #NPPRSA chat.

Stay up-to-date with PRSA New Professionals on Facebook, Twitter, LinkedIn and Google+.

 

Review highlights of the chat below:

What did you learn from the September ethics chat? How can you tell if a company is exhibiting ethical values? What can you do if a client or coworker is taking unethical actions? How can you always make sure your personal and company brands are ethical?


 

How to Network as an Introvert

Lauren Gray 2 Comments

If you’re an introvert reading this, you probably have read many blogposts and articles on the said subject. You may even groan each time you read another post written by another author talking about how to overcome shyness and networking.

One of the most important things to remember is as an introvert or an extrovert is that everyone works and does things differently. One size never fits all. As an introvert, you need to figure out what works best for you when it comes to networking. Why? Only you know yourself.

The dominant characteristic which makes you introverted is your need to recharge alone or with a small manageable crowd after a long period of being “on” and socially active all day. How and when you recharge depends on you.

A few ways that may help you feel more comfortable with networking:

  • Schedule time before and after a networking event to work alone and to prepare for the on period and to recharge.
  • Take solitary walks after events, and even before events to help you feel calmer.
  • Listen more than you talk, which you’re already good at. Find the right time to talk and never interrupt, which are already some of your strengths you can show.
  • If you notice you fidget a lot, hold something in your hands. This will allow you to stay focused on the conversation, instead of you playing with your hands.
  • Take breaks! It’s perfectly okay to take a five minute break every once and a while to reenergize yourself and give yourself a small break. This will do wonders for you.

It does not matter where you fit in the introverted-extroverted scale, everyone needs to work on networking tips such as practicing, having a networking plan, buddying up, connecting instead of sales pitching, following up, etc. These exercises and tips will help you maximize your networking efforts.

Practice may not make perfect, but it will make you more comfortable. Make networking and socializing a habit in your everyday activities and opportunities. For example, you can take small breaks at your office to walk around and introduce yourself to someone new at least once a week.

Read Quiet: The Power of Introverts in a World That Can’t Stop Talking by Susan Cain. My former boss recommended it to me. I devoured it while travelling to the PRSSA 2012 National Conference.  It accurately captures what it means to be an introvert. Understanding yourself goes a long way and will help in the long run with your career.

You would be surprised to find how many communicators identify as introverts. So, if you identify as an introverted in public relations, marketing or integrated communications, you are not the only one. The person next to you just might be.

 

0a8e016Murewa Olubela is the Founder of The Single Story Foundation and was a past PRSSA Chapter President at the University of South Florida. Connect with her on Twitter and LinkedIn. 

No Carbon Copy

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I’ll preface this by saying I’ve been fortunate in ways that some of my colleagues may not have been. I have always believed, deep in my bones, that public relations is how I will do my greatest good for the world. I have no conflict and no doubts.

make-your-own-pathI wandered but never faltered, and always felt like I was exactly where I needed to be. I know a lot of young professionals don’t feel that way. Maybe PR wasn’t even your first choice. Some of the best PR pros I know fell into the industry by accident.

Like so many of us, I spent six years in college diligently studying AP style, the social psychology of public communications and the prevailing theories in our field. My education was top priority for my dad, who raised me to believe that a college degree was the holy grail, and my key to success and stability. As my final semester of college (and my 18-year scholastic career) drew to a close, I entered the panicked phase known as, “Now what?” I was morbidly preoccupied. Simply leaving college to join the ranks of the educated, but unemployed, was inexcusable mediocrity in my eyes.

I realize this is a very common fear. I had never done things quite like my classmates though. As a pierced and tattooed metalhead belly dancer with a penchant for lighting things on fire, I had cultivated an identity that I couldn’t just set aside for a job. Call me naive, but I don’t think you always have to compromise. In college I’d interned with two heavy metal record labels, held a job as community relations manager for a company that made fire dancing props, and volunteered as communications director for a Burning Man-inspired event that attracted more than 1,000 San Diegans to a fully-participatory art party.

When I’d filled in the last bubble of my last exam, I knew I wasn’t (ever) going to be done learning. But I had to make a choice between spending the next 20 years digging myself out of crippling debt for the sake of a master’s degree, or get to doing things the way I always had: my own way.

Instead, I embarked on a self-guided master study. I started taking probono clients the week I graduated. My first gig was a burlesque company for whom I directed marketing strategy and also performed as a guest fire dancer and hosted VIP absinthe tastings. Next, I worked media relations for a fine artist in New York, then a nationwide art event for elementary school children. I’ve just been asked to manage publicity for a fire dancing retreat and also for a prominent horror literature convention, both of which will be coming to Los Angeles very soon. I love the way my work has integrated so organically with my oddball hobbies. It was just a matter of promoting my skills where I was already passionate. Everyone needs PR.

Now I’m a year out of school, working my tail off for clients who count on me. I’ve been rejected, I’ve been discouraged, and I’ve failed. And I love that. Now, I’m at a turning point where I must value my time and stop working for free. I’m good at what I do, and being able to say that is priceless.

My mentor in college told me I’m not a carbon copy, that I’m not destined to do things the way everyone else does. I will always be grateful to her for that, because I can’t imagine doing things any way but mine.

audcontactAudrey LaBenz is a freelance marketing and public relations consultant from Los Angeles, CA. She earned her bachelor’s degree from Cal State Long Beach in 2013 and has been working PR since 2009. She spends most of her off time designing costumes, hiking with her dogs and learning to spin flaming objects. 

Four Social Media Challenges for the Young Professional

Lauren Gray 2 Comments

Growing up in the whirlwind of social media, many young professionals find this area as one of their specialties. It’s almost inevitable that in today’s industry you’ll be involved with social at some point in your career. However, even if you rock at social media, there’s hurdles you may face as a young professional when dealing with execs, clients or the business side of the company.

Here’s some of the challenges of working on social media and steps to finding a solution:

What’s the ROI?

Ah, the dreaded return on investment. Social media is a great tool from a PR perspective, but if you can’t prove what it’s doing on the business side, you don’t have much going for you. Whether it’s increasing brand awareness or creating sales leads, you need to be able to provide quantifiable results that prove why your company needs a social presence. If you can show numbers directing customers from social platforms to your website with intent to buy, perfect! However, it’s not always that easy. Think outside the box – showcase conversations that you’ve had or feedback you’ve received that turned a skeptic into a brand believer. You must be ready and able to prove – with results – why social media is necessary.

Every. Single. Post. Must be approved.

This is one of the hardest hoops to jump through. Everyone knows real-time content and engagement can be more meaningful than a month’s worth of pre-scheduled posts, but oftentimes the legal department trumps for social media. Try proposing an in-depth social media strategy that would guide your real-time engagement policies and would have legal’s stamp of approval. This would lay out the topics you can cover, conversations to take part in and outline specific guidelines. I’ve found that partial content calendars work wonders – you still have pre-approved content approved by legal, but you also have the guidelines and permission to create content and engage in real-time. It’s a win-win.

We’d like to just be on Facebook and Twitter.

Sticking to the basics of Facebook and Twitter is the safe, and sometimes, dangerous route. These are both valuable platforms in many cases, but they’re not right for every brand or company. If you’re looking to reach the teenage audience you may not be connecting with them on Facebook, as they’re too busy on Snapchat or Instagram. If you’re proposing the idea of being on a new platform lead by example and showcase other successful brands who’ve executed their strategies. Back up your case with facts on how you’d better be able to reach your audience and why you’re missing out by not having a presence. You can’t be everything to everyone on all platforms, but you should look beyond Facebook and Twitter.

Because you’re a millennial, you’re a pro at social media marketing, right?

Sometimes social media will get thrown to the intern or newbie since higher management isn’t accustom to best practices and don’t have time to devote to the practice. Just because you’re familiar with the various platforms and have put together content calendars before may not mean you’re experienced enough to develop overall strategy – that’s a big chunk of responsibility. Luckily, there’s an abundance of blogs, webinars and workshops that can help you continuously learn and stay up on trends. Take advantage of resources to stay up to speed with the ever-changing world of social.

What social media challenges have you faced as a young professional in the industry?

 

6764ca56d3423d376c8675cca0f7d1f7Ashleigh Mavros is a graduate of the E.W. Scripps School of Journalism at Ohio University and works in public relations at Fahlgren Mortine, a fully-integrated agency in Columbus. She is a member of the Central Ohio PRSA Programs Committee. Connect with Ashleigh on Twitter at @ashleighmavros or on LinkedIn. 

How to Design Your Office to Support Your PR Activities

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Spending a vast amount of money on PR campaigns can make good sense if by doing so you are able to establish and maintain a desirable public image that helps to attract new customers and to retain old ones. However, it is not an activity that should be carried out in isolation, but rather something that should form part of an overall marketing strategy, including the interior design of your corporate headquarters.

Image Credit: Legozilla, license (click for source)

Many business owners may feel that office design has very little to do with their public relations campaigns but if you want to make sure that your target audience does not perceive your PR activities to be nothing more than smoke and mirrors, it is a good idea to reinforce the image you are trying to project with something tangible such as the colour scheme and layout of your head office.

Visitors to your headquarters cannot help but be influenced by what they see and their perception of your organisation is very likely to be coloured by the décor of your offices. The following design tips should help to ensure that this is a positive and not a negative.

Corporate colours – if you have made a big effort to get potential customers to associate your company with a particular logo, you should seriously consider using the colours that appear in that logo when deciding on colour schemes for your office interiors.

In particular, an impressive reception area painted in your corporate colours is sure to make a good impression on visitors and leave them in no doubt that yours is an organisation that stands behind its advertising slogans 100%.

An appropriate layout – if you spend a great deal of money in an effort to convince people that yours is a forward thinking company where corporate hierarchies have been swept aside in favour of a more inclusive working environment that is conducive to innovation and the rapid evolution of new products, you need to back this up with your office layout.

If visitors to your headquarters are met with closed doors and lifts to executive floors that can only be accessed with a special proximity card, which only the chosen few are issued with, there is a very good chance that they are going to start to question everything that your marketing campaigns have tried to establish as fact. Do not confuse your customers by sending mixed messages about what your company stands for and how it likes to operate.

Relevant themes – if your organisation is making a big push to sell its products to environmentally aware consumers who are genuinely concerned about the effect that their activities have on the natural world, this is something that can be carried through to the interior design of your offices. Instead of having panoramic windows that frame impressive views of the local countryside or cityscape, consider going for a more sustainable design with less glass, which will be cheaper to heat in the winter and to keep cool in the summer.

Many organisations make the mistake of trying to dazzle their visitors with the magnificence of their corporate headquarters when in reality all they are doing is demonstrating their lack of consideration for what really matters in life.

As you can see, the way that you choose to decorate your offices and how they are laid out could have a big effect on how your customers and members of the public in general perceive your business.

Always remember that actions speak louder than words so what your company does is just as important as what is says.

Author: Juliet Martin is writing for Saracen Office, one of the leading Commercial office Refurbishment Experts within the UK.