Leadership in 2016 – Part 2

Editor’s Note: This is guest blog #2 of three that David Grossman will be contributing. Stay tuned for the final part of the series this spring.

What is the Key to Great Leadership Today?

The question of what it takes to be a great leader is a fascinating one, a point made abundantly clear from the recent responses I received to the question following my last post. I challenged readers to give me their best insights on great leadership, and they delivered!  

Everything you shared was insightful, including the need for leaders to go out of their way to connect with their teams, to inspire, to be transparent, to have humility, to challenge the status quo and to encourage different points of view.  

You also talked about understanding and valuing the important role that each individual plays toward achieving an organization’s goals.  To that end, great leaders have a mindset that everyone on the team is a leader.  They help everyone develop their leadership skills so they’re ready, willing and able when it’s their chance to lead.

Just consider the annual scene of geese flying south for the winter. It’s then, when the geese are searching for a warmer climate, that we see the flying-V formation overhead. What’s particularly interesting is that the goose at the apex of the V might be considered the leader. They set the course, lead the way and deal with the most wind in their face.

But that’s only for a time. When the lead goose tires, he or she moves back to the end of the line. Then, a new goose becomes the leader – setting the course, leading the way, and dealing with the most wind in their face.

In business today, organizations need a similar formation, with everyone leading regardless of whether they manage people or not. And that means everyone needs to be ready to lead when it’s their turn.

Once leaders can foster this kind of mentality in an organization, they help ensure accountability. If everyone sees themselves as leaders, no one feels comfortable straying from the ethical standards and values that the company promises to live by.

In my view, that’s one of the most important keys to great leadership.

In my next and last post in this leadership series, I’ll offer some critical tips for how to lead in an authentic way – one that’s motivational and inspirational, as well as is true to who you are.

In the meantime, I’m interested in your thoughts:

In what ways could your organization better help everyone to be a leader?

David Head Shot High ResDavid Grossman, ABC, APR, Fellow PRSA is both a teacher and student of effective leadership and communication and helps leaders drive productivity and get the results they want through authentic and courageous leadership communication. He’s a sought-after speaker and advisor to Fortune 500 leaders. A three-time author, David is CEO of The Grossman Group, an award-winning Chicago-based strategic leadership development and internal communication consultancy; clients include: Hill-Rom, Eastman Chemical Company, Kimberly-Clark, McDonald’s and Motel 6, to name a few. His newest book, “No Cape Needed: The Simplest, Smartest, Fastest Steps to Improve How You Communicate by Leaps and Bounds,” was published in the fall of 2015 and recently won the Pinnacle Book Award for the “Best in Business” category. In addition, David teaches Internal Engagement at Columbia University, in New York City. To connect with David you can find him on LinkedIn and Twitter.

Diversity in the PR Industry Has Yet to Match Consumer Spending

Editor’s Note: The following post is part of the ongoing “What does diversity mean to you?” series on The Edge. This series provides insights into diversity and inclusion topics of value to new professionals. Specifically, this post is in honor of Women’s History Month. To help us champion diversity in PR and to write for the series, email our diversity liaison Henry Cervera Nique.

Over the past century, women have steadily taken the reigns in consumerism, becoming primary decision makers in household spending, as well as increasing spending power across the world. Although women have come to dominate purchasing decisions within the home, and have come to spend more money overall, the way brands have chosen to reach these consumers has changed relatively little since the mid-20th century.

The ways brands reach women continue to ride a predictable line of archetypes, stereotypes and tropes about womanhood and the desires which are met through consumer products. As far as women have come in the United States, the fact that women still struggle to achieve high ranks in the public relations and advertising industries means that consumer facing companies aren’t tapping into diversity in order to reach their target markets.

In 2013, the public relations industry showed men outnumbering women at the board level by 2:1. This is a stark number considering that, in 2015, only 40 percent of public relations practitioners were men, according to the U.S. Bureau of Labor Statistics.

It certainly isn’t impossible for men to effectively communicate with women, though the ability to realistically understand and reflect the pain points and solutions that women consider when making purchasing decisions is harder without women influencing decisions at the corporate table. That would explain why Jack Morton, a brand experience agency, found that 91 percent of women surveyed felt advertisers did not understand them.

In the United States, women are reported to contribute somewhere between $5-15 trillion in consumer spending and, according to Fleishman-Hillard, they are expected to control two-thirds of consumer wealth within the ten years.

With so much money on the table, do practitioners believe the ability to effectively target women is sustainable while consumer demographics turn so sharply away from the standard American default of middle-aged men?

To further complicate the issue, not only do women continue to increase their purchasing power in the U.S. economy, but women of color are quickly claiming a dominating place in the market. For instance, though black men continue to be economic leaders in the black community, black women are building power as they make impressive gains in education and entrepreneurship as the most college educated group in the country.

These changes should not be a surprise due to the changing demographics that show non-white ethnic groups comprising 36.5 percent of the population by 2020. However, even with concerted to increase Black and Latino employment in the industry, the two groups totaled only 19.2 percent of practitioners in 2014.

In an effort to match the new (but really not new at all) demographics of the United States, public relations practitioners must continue working to achieve a workplace balance that truly speaks to the diversity of target audiences being courted – if not for the well-being of society and inclusive culture, then at least for self-interest and the need for survival. The failure to adapt to the motivations of growing consumer groups by reflecting those groups within an organization is a mistake that could amount to self-destruction.

WCFBdZPWPamela Chinawah supports a range of food and beverage clients within an agency in Los Angeles, and continues to work independently in lifestyle brands and film. She is a graduate of California State University, Northridge, where she served as Chapter President of PRSSA. Pamela is admittedly obsessed with media and pop culture as well as politics and social equality. Her deepest passions explore how mass media affect societal values and behavior. Connect with Pamela on LinkedIn or Twitter

They Are Not Gray Hairs…They Are Experience Highlights

As a 40-something with no career direction and an imminent layoff, I was at a crossroads in life. A friend recommended a life coach where I discovered an important aspect of my personality. The personal motivator for my feeling happy and successful was a need to elicit reactions from people. It was not about needing positive reinforcement or pats on the back from bosses, but simply having people react to something I wrote, designed, organized, or created. Unfortunately, acting was not an option, so I chose the closest field…public relations.

Twenty years in higher education presented opportunities to dabble in parts of PR. Plan an event here, make a presentation there, learn how to update a website, establish a social media presence, craft a new message to alumni. Rejection reasons for not getting PR jobs was due to not possessing the “right” writing skills or a degree in the field. Job offers actually received were entry-level and half the salary. There were moments of feeling I made the jump to this career too late in life.  Possessing the skills but not the job titles appeared to be holding me back and prohibiting any chance for becoming a PR professional.

Not having aspirations of staying unemployed for 26 weeks led to applying for and getting a position with a non-profit organization via LinkedIn. The job title is far from glamorous (Executive Assistant); however, the salary is competitive and matches the duties. Job tasks land in all facets of social media, branding, media relations, strategic planning, and marketing of the organization.

If you are debating making the transition or feel you have made a mistake with your mid-life change over to public relations, understand that it is not too late! Do not limit yourself to looking at corporate positions or competitive firms. As a more seasoned employee, you are what non-profits and small businesses are looking for. They appreciate broad experience and need individuals who are ready to hit the ground running.

If you are debating making the transition or feel you have made a mistake with yourmid-life change over to public relations, understand that it is not too late!

A recent article by Jenny Blake in Real Simple magazine provided strategies to keep in mind when contemplating a new career:

  • Never obsess about what happened in the last job. Those who are over the age of 30 remember the parental lectures of staying loyal to a company. It is not the norm any longer. Take the best parts of your previous positions and move along.
  • Self-Assess. Do the life/career coach thing. Even if you do not want to work with a professional, ask a friend. Take a stab at the StrengthsFinder 2.0 to look at your experience and get some direction.
  • Break up your job search: People, Skills, Opportunities. Jump on that LinkedIn page and schedule some Starbucks time. Register for a class on Coursera. Let Monster do the searching for you with job alerts.
  • Never stop looking. Always look at what else is out there, how you can improve your skills, and who can benefit in the long term. I am always scanning the job sites for the newest titles/duties to develop ideas for skills I may need or want down the road.

Do not lose sight of who you are and the years you have under your belt. Those articles for the company newsletter, Christmas parties planned, and posts on Twitter can transition nicely into a successful public relations career.

MeFiguring she will never have her dream job of writing jokes for Jimmy Fallon, Carrie Mihalko decided to pursue a new career in Public Relations. With over 20 years in higher education and non-profits, she feels like she has seen it all in event planning, fundraising/development, social media, website design, and marketing. Residing in Pittsburgh, Pennsylvania, Carrie works for the Steel Valley Authority as their in-house communications writer/graphic designer/jack-of-all trades. She also does freelance-work creating publications, websites, and social media plans with small businesses and non-profits. Connect with Carrie on Twitter and LinkedIn.

 

Work-Life Balance: Life Outside of PR

“Work hard. Play hard.” This is every PR pro’s mantra, but let’s be real—emails can be relentless and sometimes there is zero time or energy left for ourselves or our families. I consider myself a lucky guy, I have an awesome wife and we just welcomed our second child. Balancing a great career while raising a family is arguably the best “problem” one could ask for, though that’s not to say it’s anything short of challenging.  While we all have different aspects of our lives outside of work we are juggling, I’ll let you in on some secrets for balancing those demanding work weeks with a “work hard, play hard” lifestyle.

1.) Communication: Of course communication is my number-one! Communication is the foundation for any complex system and balancing work and family life is no different. Maintaining an open line of communication with your team is key, especially when accommodating a commitment that may call for some wiggle room in your schedule. Communication can also be equally important when it comes to keeping in touch with your family throughout a work day. Oftentimes, I like to take a break at work and squeeze in a quick FaceTime call with my family. This helps me stay in the loop at home, and lets them know that while I am busy, they are still a priority.

2.) Organization: Balancing work and family demands can get hectic, which makes organization crucial – especially when expectations and responsibilities at work may seem tenfold at home. We’re all human. Forgetting things is inevitable. Take notes and stay organized.  Personally, keeping a calendar of important dates and tasks somewhere easily accessible is key to helping me stay on top of the things that need to get done.

3.) Equity: For me, this is where I have another cup of coffee and gear-up to handle business at home.  Attempting to devote equal efforts to a work and home life may seem near impossible, but setting a goal that reflects this is a great step toward being successful at work, and having a peaceful, happy home life.  To start, consider taking stock of the things you find yourself devoting the most time to at work, and make sure you have the resources and training in place to be successful.  Sometimes, learning a new skill or simply asking for a little help can be the ticket to achieving greater stability in both areas. You need enough in the tank to be alert and effective after work too.

4.) Gratitude: Positivity is important and optimism is infectious. No matter how stressful the days may get, making an effort to maintain a thankful, positive mindset is crucial. A good attitude at work goes a long way toward building relationships with your colleagues and supervisor, which ultimately paves the way for a less stressful work environment overall.  In the end, a positive outlook is the first step to perseverance and success.

Find something you enjoy and commit a portion of your week to it.5.) Balance: Find something you enjoy and commit a portion of your week to it. Often, we fail to make this a priority due to an already tight schedule, but creating a window of time for yourself, and sticking to it, can create a more balanced you.  For me, I enjoy riding my skateboard a few times a week, as it is the perfect solution to creating that balance we all strive for. Plus, it allows me to be outside and relax. How do you balance your hectic life? If you have any of your own tips for balancing work and family life, we’d love to hear!

Ronald_1

Ronald Barnes is a member of Sacramento’s PRSA chapter and an account coordinator at Prosio Communications, a California certified small business, and woman/minority owned public relations and marketing firm in Roseville, which specializes in media relations, crisis communication and community outreach.  Ronald earned a public relations degree from California State University, Sacramento, where he successfully passed the Principles of Public Relations beta-examination. Connect with Ronald on LinkedIn and Twitter.