Diversity and New Pros: Be a Storyteller, Make a Difference

Lauren Gray Leave a comment

As new professionals in the public relations field, we constantly work with people of all walks of life across many disciplines. Working with a diverse range of people opens our eyes to the possibilities and opportunities out there.

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That being said, the PR profession is not as diverse as you might think despite ongoing and tremendous progress that has been made. According to the PRSA Foundation, ethnic groups make up 30 percent of the U.S. population yet only 10 percent of minorities work in public relations.

When most people hear about diversity, the primary identifiers that come to mind include race, ethnicity and sexual orientation. There are many more than that, some of which you might least expect. What makes everyone unique and different in their own ways most likely falls under this category. To name a few, it also includes income level, religion, disabilities, socioeconomic status and age.

Addressing such issues is no easy task yet very much achievable. Local PRSA Chapters can do their part in working on diversity initiatives custom tailored to their communities in order to help diversify its memberships. PRSA members can serve as mentors to PRSSA students of all walks of life as a way to provide professional guidance and support to help prepare the next generation of leaders.

One attribute of PR professionals is that we are storytellers. We all have stories of our own to tell based on our knowledge, experience and upbringing. As no two stories are completely alike, it is having those unique stories that makes us diverse. By learning from one another about our differences, it helps us become competent professionals as a result. If we want to stand out as professionals getting started in this field, it is important that our individual stories be heard to help ourselves advance in this profession.

Now, I would like to hear from you. Each month, I hope to feature on this blog a new professional of different backgrounds and how it relates to your experiences as a PR professional. Speak from the heart so that we can all understand where you are coming from. If you are interested in submitting your story, email simonoh804@gmail.com. I look forward to hearing from as many new professionals as possible.

 

Simon_Oh-5Simon Oh is the diversity liaison for the PRSA New Professionals executive committee. He is currently a graduate student at San Jose State University, studying transportation management. His professional background includes public affairs and community relations within the transportation field. Connect with him on Twitter and LinkedIn.

March Twitter Chat Highlights: Crisis Communications

Lauren Gray Leave a comment

We’d like to thank everyone who participated in the March #NPPRSA Twitter chat focused on crisis communications planning. We discussed what is required for any thorough crisis communications plan, which departments to include and how to prepare employees.

PRSA Twitter Chat Highlights: Crisis CommunicationsSpecifically, we’d like to thank Valerie Merahn Simon, senior marketing executive and Director of Marketing Communications for Plymouth Rock Assurance. She is also the co-founder of the #HAPPO and #PRStudChat Twitter chats.

Join us again on April 3 for our next #NPPRSA chat and stay up-to-date with PRSA New Professionals on Facebook, Twitter, LinkedIn and Google+.

Review highlights of the chat below. What did you learn from the March chat? How can you plan for unanticipated events for your brand? What methods can you use to prepare co-workers and executives for dealing with the public? Who can you collaborate with or who should you include in a crisis plan?

 

 

Lauren Rosenbaum

Lauren Rosenbaum is the PRSA New Professionals Social Media Co-Chair and Co-Founder of Soversity, a public relations and digital marketing company. You can connect with her on Google+, LinkedIn or Twitter.

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PRSA New Pros Teleseminar: March 13 on Real-Time Marketing with Arby’s

Lauren Gray Leave a comment

Josh Martin, Social Media Manager at Arby’s, will host our first PRSA New Professionals Section Brown Bag Discussion of the year. Josh gave us a preview of what you will be able to learn from his teleseminar on Real-Time Marketing Done Right. Register for the March 13th teleseminar today.

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How would you personally define real-time marketing? 

To me, real-time marketing is simply making timely responses to mainstream events.

What are some notable differences when executing RT marketing with an agency vs corporate?

Agencies bring a lot of creativity and strategic thinking to the table when it comes to RT marketing. Corporate lives/breathes the brand on a daily basis and often has a better understanding of what will work with their audience. The magic happens when both agency & corporate can work together seamlessly.

What are some of your goals when planning/executing RT marketing? 

My goal for RT marketing: Don’t do anything stupid. RT marketing is about two things: listening and engaging. We want to make sure we’re listening first and understand the conversations that are taking place. If we decide to pursue an opportunity, our goal is for the content to not feel forced and stays consistent with our brand voice.

What advice do you have for brands/companies that don’t have a budget to promote/push out their content?

Brands can still be effective in social media, even with a limited budget. They need to be laser-focused on developing a content strategy and be patient with results.

In your opinion, is there a good ratio to be used of pre-planned content and real-time content?

Specifically during a major event, when brands are trying to stay relative. It’s important to have pre-planned content at the ready so you can move quickly during a major event, but it’s as equally important to be flexible and pivot to real-time content when an opportunity presents itself.

Want to learn more from Josh? Register here.

 

Four Trends to Watch in Online Video Marketing

Lauren Gray 2 Comments

The average American is exposed to thousands of advertisements per day. In responding to this ocean of information, we’ve become skilled at selective attention and retention.

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So how can you make your company stand out? The answer is a well-crafted online video. Within the next three years, it is predicted that 69% of all consumer Internet traffic will be from online video. Video is the next major frontier for marketers and PR professionals, so recognizing the trends in this realm is vital to future success. 

Know Your Audience’s Attention Span

Consumers want videos, but you have to know what consumers are willing to watch. It’s difficult to get consumers to sit down for five or ten minutes to watch your video in an online environment. At the same time, conveying a strong message in a six-second Vine or fifteen-second Instagram video might not always be possible.

Finding that happy medium, generally between one and three minutes, is ideal for conveying a message while maintaining the attention of your viewers. As Mallory Perkins, Social Media Analyst for Coca-Cola, noted at the PRSA International Conference, “we have seen that videos that are shorter in length that tend to be even a minute and a half…have worked the best.” But don’t live and die by that rule. Rules after all are meant to be broken. If your media assets are only strong enough to produce 45 seconds worth of solid video content, or if the video is super engaging at 7 minutes, go with it!

It’s All About the Content Marketing

Consumers won’t seek out or spend time watching traditional marketing advertisements aimed at selling something, regardless of the quality, length or message. However, consumers are more willing to engage when there’s other value for them—in other words, if it is a content marketing video.

Clients no longer want their videos to be over branded. They want viewers to take in the message first and then associate that message with their brand or organization. Without the sales message in the forefront, consumers become much more trusting and more willing to watch the video, leading to higher levels of engagement with the customers and a better relationship with the brand. Check out some great examples of content marketing here. One of my personal favorite partnerships in content video is between Acura and the web series: Comedians In Cars Getting Coffee by Jerry Seinfeld.

Multi-Platform Accessibility is Key

As mobile capabilities continue to expand, so, too, will the demand for content that is optimized for all technological platforms. Quality, loading times and viewer size all vary by platform. And while those stats you put in the corner of your video appear completely legible on tablets and laptops, it won’t be very easy to read on a phone with a four-inch screen. Consumers depend much more heavily on mobile platforms than they ever have before, so making sure your video is viewable whether it’s on a four-inch screen or a fourteen-inch screen is vital to video marketing success.

Sharing is Caring

No matter how well made or interesting a marketing video is, if consumers aren’t engaging with the video, it won’t gain the exposure it needs to have an effect on the brand. Social networks are an excellent way to gauge the effectiveness of a video. Not only can you track how many people have seen your video, but you can read what they’re saying about it and see whether they consider it to be “share-worthy.” A good video marketing strategy usually is accompanied by a solid distribution strategy.

Has your company had success with video marketing? What worked well and why do you think it was a success?

 

Tod Plotkin is the Principal of Green Buzz Agency which serves as a video content creator for brands like Hilton Worldwide, Under Armour, and Cisco Systems. Tod also organizes the largest annual Marketing conference in our nation’s capital called What’s Next DC. Feel free to connect with him on LinkedIn. If you are interested in applying to a PR, Marketing, Social Media, Event Planning, or Video Production internship at GBA send your resume to info@greenbuzzagency.com

Get Social with Your Next Pitch

Jess Noonan 1 Comment

Social media has changed the way we do a lot of things. Instead of instant messaging and emailing friends, we’re more likely to send them a Facebook message or a SnapChat. Instead of buying magazines to keep tabs on our favorite celebrities, we follow them on Instagram and Twitter. And instead of spending hours on hold with a customer service hotline, we send a tweet to the company’s customer support account (my personal favorite).

If social media has changed all of these things, shouldn’t it also change the way you interact with reporters? According to Vocus’ 2014 State of the Media Report, 91% of reporters still prefer being pitched via email, so those days aren’t completely behind us. But that doesn’t mean social media shouldn’t become part of your pitching strategy.

Here are three ways it can help you land that next great piece of coverage:

Before the pitch: Foster name recognition

We all know that journalists receive a ton of pitches, and seeing a name they recognize in their inbox could be the difference between landing in their email’s trash folder and becoming their next story. But if you’ve never met or worked with the reporter before, how can you make that initial introduction?

Start a relationship on social media. Follow them on Twitter and retweet them, share their stories mentioning their handle, etc. The Cision 2013 Social Journalism Survey found that 80% of the journalists that responded used social media for professional networking at least once a week. This is a great way to start a relationship and increase the probability that your name will stand out in their overflowing inbox full of pitches.

A helpful way to keep tabs on reporters in your niche is to put them all into a private Twitter list or Facebook Interest List and check them each at least every few days. Interact with those you already have a relationship with, and make new connections that could be beneficial in the future.

During the pitch: Conduct reconnaissance

While flattery definitely won’t ever get you everywhere, as the adage goes, it can definitely get you somewhere. Not only does letting a journalist know you follow their work help in that regard, it also shows that you’ve done your research.

Set aside 15 minutes before writing your pitch to go through the journalist’s social media updates. What have they written about recently? What’s their opinion on a recent piece of big industry news? This information can be helpful when writing your email’s intro. Diving straight into the pitch might be quicker, but you want to foster a relationship, not throw information at them.

After the pitch: Follow up

One of the things journalists hate the most is a phone call saying “Did you get my pitch/press release?” or a another email asking “Did you get my email?” For your follow-up, try going a less invasive route.

When it’s time to follow up with a reporter, try reaching out on Facebook, Twitter, or LinkedIn. If they haven’t seen your pitch yet, it’s likely because their inbox is so crowded. By comparison, their mentions stream on Twitter is probably a lot emptier.

I frequently follow up with reporters via social media and am met with a much quicker response than sending another email. Even if it’s a rejection, at least I know that the pitch was seen and not lost in cyber land, and I know not to follow up a second time. If I had emailed them, I likely wouldn’t have seen a response.

While journalists will probably prefer being pitched over email for at least the next few years, there’s no reason your online communication with them should be limited to just email. Reaching out to them on more than one channel will add a depth to the relationship, which can help all parties down the road.

Have you had any success pitching journalists via social media?

 

710T3ue1Brittany Berger is the Content Marketing Coordinator at eZanga.com, a search engine and online advertising company in Delaware. Connect with her on Twitter, LinkedIn, and Google+.