Turning Your Internship Into A Full-Time Job

On the first day of my internship, I was handed a laptop, emailed a contract, and shown to my desk. That’s all. No new-hire orientation, no manual; the rest was up to me.

That was nearly three years ago. The trajectory of my internship relied entirely on my own ambition, and quite frankly, my desire to land a job. From my 8-month “audition” I found that there are three basic practices that interns should adopt in order to land a full-time offer.

Follow the Leader

It won’t be difficult to identify the individuals that you admire at your internship. Do some calendar stalking and you will find the leaders—their calendars will be packed with meetings since colleagues crave their input. Ask to join those meetings, as many as they will allow you to attend, and then, stop, sit, and listen. Really listen to the dialogue taking place inside the room, absorb what’s working, and make note of what isn’t.

As an intern, this practice almost felt like cheating. I had regular exposure to the most brilliant minds of the business.

Be a Duck

On the heels of one of our largest, most stressful, customer events of the year, my boss at the time, pulled me aside to share some advice that will stick with me for the rest of my professional career. “Today is going to be hectic,” she said. “Something will go wrong and it will be overwhelming, but all the while, you need to be a duck. Paddle furiously beneath the water and work through the chaos, but maintain cool composure up top where people can see you.”

Every day of your internship is a test of your ability to handle stress and problem-solve. Don’t let them see you sweat. Be a duck, and paddle like crazy. This is an indicator of how you will handle added responsibility as a full-time employee.

elizabethBe Better than Coffee, but Don’t be Above Coffee

Without question, your attitude will be one of the deciding factors of your future employment. In the investment banking world, it’s called the “punch test.” You’re working long hours, you’re stuck alongside the person in the other cubicle—is that person someone you want to be in the trenches with? Or will you fantasize about punching him after 2 months?   

In the tech world, there are common tasks that test your willingness to get your hands dirty. It’s  a “coffee run” or a seemingly never ending source of data that needs to be inputted into a spreadsheet. It’s something that every intern will and should have to experience. Don’t groan, don’t eyeroll, and for godsake, don’t mess up.

Be willing to do any job, but elevate yourself to the point where you’re trusted to do any job. What’s been stereotyped as a demeaning “intern task” is an exercise in teamwork and, depending on the complexity of the order, attention to detail. Be the person who gets coffee AND thrives in your role.       

In that same vein, I would be remiss to not call out to the employers who are reading this: there is a wealth of opportunity for you to learn from your intern and for your intern to learn from you. I was incredibly fortunate to intern with a company that recognized the value of giving interns an opportunity to earn their stripes and take on meaty projects. Interns don’t have to just be coffee runners and spreadsheet fillers, if you nurture their hunger and talent, you’re able to get a great sense of the type of full-time employee that will be. Hiring and onboarding an intern who has a deep knowledge of the company and a proven willingness to learn, saves you both time and money. And that’s just good business.

SamanthaSubarSamantha Subar is a Global PR Manager at Spredfast. She appreciates good sushi and data stories. Preferably combined, if possible. Connect with her on Twitter and LinkedIn.

Diversity in PR: A Millennial Perspective

As the PR industry continues to evolve, so should the practices being used to attract, retain and develop talent. After all, the PR students learning in classrooms today are the future leaders of our industry tomorrow.

Today, millennial PR professionals are considering more than just great benefits and a lucrative salary when it comes to starting a career in the PR industry. Millennials are looking for PR organizations that foster inclusion, uphold diversity and create a sense of belonging for all employees.

The need for diversity in PR is more prevalent than ever among the generation of millennial PR professionals because diversity and inclusion are more than just buzzwords or boxes to check, Millennials believe they are essential to business success.

Millennials are looking for PR organizations that foster inclusion, uphold diversity and create a sense of belonging for all employees.

For PR employers to maintain diversity in their organizations, engage millennial PR professionals and drive the industry forward, they should consider the following:

  • Create a mentorship program for entry-level Millennial PR professionals to engage with mid-senior level PR professionals and build relationships with them. Yes, everyone does not want to mentor (nor do they have to), but not offering a mentorship program in general sometimes prevents those who want to mentor from taking action. Some employees will rise to the occasion and others will wait for their employer to act. Now is the time for PR employers to act and make strides toward increasing diversity in the industry.
  • Develop a review system for millennial PR professionals to rate their PR organizations and provide honest input on the organization’s diversity and inclusion efforts. This will help bridge the gap between what PR employers believe is working and what Millennial PR professionals believe needs to improve. Employee feedback is essential for employers to improve their diversity and inclusion efforts overtime.
    • Nearly eight in 10 (79%) PR employers see their efforts to retain a diverse workforce as being successful.
    • Yet only two-thirds (67%) of young professionals agree with employees on their retention programs.
  • Foster an open-office culture where millennial PR professionals believe their voices will be heard, acknowledged and valued from management.
    • One-third of young professionals say the industry is not effectual at retaining a diverse workforce, compared with one-fifth of employers.
    • All results from a PRSA Foundation survey, which was in the field from October, 2014, to February, 2015. See the full survey here.
  • Demonstrate diversity and inclusion in all efforts. From the top-down, display a company culture where millennial PR professionals believe PR employers are authentic in their efforts and not viewing diversity as another “box to check.” Emulate the culture you want your employees to project and treat everyone with respect.
  • Present career opportunities and advancements to all employees. Do not assume some millennial PR professionals won’t “be a fit” or do not “meet the mold,” you’re looking to cast. Take time to get to know their passions, interests and career goals. Give all employees the opportunity to shine and don’t be a barrier to their success. Empower your employees to do their best.

What else would you add? Tweet us at #NPPRSA with the hashtag, #DiversityInPR and share the ways you believe PR employers can improve their diversity efforts in the PR industry.

SBrownHeadshotSabrina Browne is Client Executive at Burson-Marsteller in New York City. She prides herself on being a champion for the advancement of women and diversity in the PR industry. She is a member of PRSA New Pros and PRSA New Jersey, as well as a Scholarship Committee Member for the PRSA Foundation. Follow her on Twitter for all things PR and connect with her on LinkedIn here.

 

 

 

Resources:
Appelbaum, L., & Walton, F. (2015, September). An examination of factors affecting the success of under-represented groups in the public relations profession. Retrieved from http://www.prsafoundation.org/wp-content/uploads/2015/10/CCNY-Diversity-Study-FINAL.pdf
Dishman, L. (2015, May 18). Millennials Have A Different Definition Of Diversity And Inclusion. Retrieved from http://www.fastcompany.com/3046358/the-new-rules-of-work/millennials-have-a-different-definition-of-diversity-and-inclusion

The New Pros Bucket List

Whether it’s your first day or your second year on the job, there are several ways to get the most out of your first few years after graduating. Being a new professional is exciting, eye-opening and sometimes a little intimidating. Not sure how to set yourself up for success? We’ve got a few ideas that will make a good start. Welcome to the new professionals bucket list.

1. Find Your Passions and Dig In – This is the perfect time in your career to try everything and discover what you love…and what you don’t. Raise your hand for any opportunity that comes up in the office, even if it seems like something you’d never enjoy. Ask to help the digital guru. Sit in on a brainstorm. Learn a new research software. As you experience all the avenues of our industry, you’ll discover what you’re good at and be able to passionately hone those skills. Plus, you’ll be more of an asset to the company because you’re well-rounded.

2. Sit on a Junior Board – This is something both of us are extremely passionate about – and we think you should be too! Most nonprofits are always in the market for a little pro-bono help, especially when it comes to communications. Find a charity or nonprofit that really resonates with you and see if you can volunteer, or even better, join their junior board. This is a great way to give back to your community and to meet other young professionals. If you’re not sure where to start, some cities have junior board search engines, or you can visit volunteermatch.org to find an organization perfect for you.

3. Find a Mentor – Finding a mentor in your professional life can be intimidating. Remember, acquiring a mentor may not be as daunting as you’re making it! If any of you are fans of Sheryl Sandberg’s book “Lean In,” (and if you’re not, we suggest hitting up Amazon right now), you’ll remember her entire chapter on mentors. She reminds us not to “ask anyone to be your mentor,” but instead, ask people both senior and junior to you for specific advice. This could be as simple as “Can we grab coffee sometime and discuss how I can make my press releases more engaging?” By doing so, you begin fostering an organic mentor/mentee relationship.

4. Become a Mentor – Practice the flip side of No. 3. Both of us were lucky enough to have a plethora of supportive mentors while we were students, and I’m sure you did too. So, you’re a young professional now – it’s time to pay it forward! As we’ve said before, mentoring is so important to the success of your career, but so is being a mentor. You can start by reaching out to your own college or university. Do they have a mentoring program? If not, can you help start one? But, if you’re like us and moved far away from home, you can also reach out to the schools, or PRSSA Chapters, in your area.

5. Try Getting Down and Dirty – Be willing to get down and dirty and pour all your effort into your tasks. Sometimes you’ll be tasked with seemingly monotonous or menial assignments, but they’re actually the backbone of a much larger project. So, raise your hand and get excited! You’ll gain firsthand knowledge of all the small details that go into a successful project or campaign, which will make you a better leader down the road.

6. Grab Coffee with your PR Idol – Is there someone in the industry that you’ve always looked up to, but never approached? What better time than now! Senior-level people in the public relations world are almost always willing to grab coffee with a curious up and coming professional. Whether your idol is in your city or not, there is no time better than when you’re a new professional. If they are not in your city, try scheduling a time with them while you’re on vacation or a work trip. Or do the old-fashioned thing and set up a call! You will learn so much in those thirty minutes, and who knows, maybe your PR idol will turn into your PR mentor!

7. Expand Your Experience – Try a different sector of PR! This is a great way to discover what you’re passionate about and where you can learn the most. You’ll also be more qualified for serving clients from diverse backgrounds. Additionally, try working in different practice areas, even if it’s in the same office. Think you love the consumer practice? Volunteer to help with healthcare or crisis communication needs. You never know where you are most equipped!

8. Join a Speciality Networking Group – While PRSA is a great way to learn about our field, your personal education, and professional development, shouldn’t stop there. Like PR, most industries have networking groups specific to their concentration. Do you work in-house at a technology company? Join a professional tech organization. Are you in a corporate responsibility sector of a PR firm? Join a CSR networking event. These groups are a great way to dive deeper into your projects. Then you won’t only be the go-to person when it comes to communications, but you’ll also be all-knowing of your industry!

9. Attend a PRSA Event – Making the transition from college, and PRSSA, to the workforce, and PRSA, can be very intimidating at first. But, you have to take the plunge! The best way to network with other PR Young Professionals is to attend a PRSA event. Find a friend at work and ask them to attend with you. PRSA will not only make you smarter when it comes to industry trends, but it will also give you a strong network of people just like you.

10. Get Out of Your Comfort Zone – Perhaps most importantly, decide from the beginning of your career that you’re committed to growing professionally and personally. Do what scares you, whether that means moving to a new city or asking someone to lunch. You’ll never grow until you expand your viewpoint and embrace new perspectives. There isn’t just one right path in our industry, which makes the opportunities endless and the future exciting! Choose to seek those opportunities and discover what you love.

You’re only a new professional until the newness wears off. This is your chance to be the rookie, make mistakes and impress your co-workers with your fresh insight. Adding these 10 items to your bucket list (and probably a few more) will set a pattern for continued success and development throughout your career. So get going — your career is waiting.


Lindsey Young headshotLindsey Young is a May graduate of The University of Alabama, finishing her term as UA PRSSA president. During her time in PRSSA, she participated in two Bateman Case Study Competitions, attended seven nationwide PRSSA related conferences and hosted a regional conference. Along with PRSSA, she worked for her student-run firm, Capstone Agency, as a media relations specialist for The Plank Center for Leadership in Public Relations. Lindsey is currently working in Chicago as the New Business Development intern for Burson Marsteller’s U.S. team.
You can usually find her looking for the best place to cheer on the Crimson Tide or catching up on Saturday Night Live. Connect with her on LinkedIn or Twitter!


taylor-shelnuttTaylor Shelnutt graduated from The University of Alabama in May 2016 with a Bachelor of Arts in Communication and Information Sciences (Public Relations) and a Bachelor of Arts in Spanish. She served as the firm director of the PRSSA nationally affiliated student-run integrated communications firm, Capstone Agency, and worked directly with The Plank Center for Leadership in Public Relations. Taylor spent the past two months as a Summer Fellow at Ketchum Chicago and has loved learning the ins and outs of agency life! Connect with her on LinkedIn or Twitter!

If I Knew Then What I Know Now

Every story is different; you can’t compare yourself to everyone else.”

This is a phrase I have heard more times than I can count over the past 15 months — a phrase that is 100 percent true.

When I graduated from college on May 1, 2015, I was feeling the way many of you might be feeling today. Or maybe you are one of those who graduated from college with the security of knowing what your next step was. If that’s you, congratulations! If that’s not you, trust me, every story and path to success is different. Here’s my story and advice for those new graduates looking for their first job:

The End of the Beginning

I remember my senior year like it was yesterday; the late nights and early mornings in Reese Phifer Hall, The University of Alabama’s College of Communication and Information Sciences building — my home for four years.

Perhaps you were heavily involved in extracurricular activities such as student organizations, clubs, sports, or represented your school through ambassador programs; whatever the case, you knew that you were gaining experience throughout your college years that would set you apart post-graduation.

Well, that was me. I served as vice president of PRSSA at Alabama. I had an internship at a local (Tuscaloosa, Alabama) strategic communications agency, which became a part-time job during my senior year. I was padding my resume with all of this experience, and I knew I’d have no trouble landing that first full-time job. I knew I would soon be on my way to a meaningful and successful career.

Don’t get me wrong – being involved in student organizations and having internships are two of the best ways to set yourself apart from others when searching for a job. But that’s only the first step.

Fast forward to post-graduation and what I know now: Your resume alone will not land you a job. Your resume and the impressive experience you have under your belt may only be enough to secure an interview. When you’re in the interview, you need to prove your worth and why you’re the perfect match for the job.

The Uncertainty of Post-Graduate Life

Here’s where it gets tough. Here’s where each day without a solid lead or connection for a new job induces anxiety, stress and panic.

The days started rolling by, and I still wasn’t anywhere close to landing a full-time job. I woke up each day not knowing if I’d hear good news or if I would go to bed that night with the same pessimistic mindset that I would never get out of this slump. My friends were all getting jobs, and I was batting .000, striking out with every at-bat. I’d start to doubt my abilities and worthiness and wonder why I hadn’t found a job like everyone else I graduated with. It even seemed like younger students were walking into internships with the door held open for them, and every door seemed to be shut in my face.

This is where it gets tough, but remember, every story is different.

What I know now: With every step in the right direction, you will eventually make it to your destination. My parents used to always tell me that everything would work out in the end if I stayed positive and kept working toward my goals. They were right, everything worked out. It always works out in the end.

Not Where You Want To Be

Like I said, every story is different. Fortunately, I was able to keep a post-grad, part-time job at the aforementioned strategic communications agency, but I had bigger plans. I had plans to leave the Southern comfort and hospitality that I grew up in and find my way in a city full of driven and hungry professionals.  While in Tuscaloosa, I was fortunate enough to have a boss that motivated and encouraged me to chase my dreams.

The problem: I couldn’t find any opportunity that would open doors. The solution: I had to create those opportunities.

What I know now: Creating opportunities is key. For me, it meant networking and meeting professionals who were willing to share their own advice with me. However, I met so many people during my job search that it began to seem pointless… until I met someone willing to mentor me, encourage me and support me along the way. Thanks, Patrick!

What You Need to Know Now

If someone had told me that it would take over a year after graduation to find my first job, I would have been shocked, only because we’re told early on in college that if we get involved and be proactive about gaining experience then we will be fine.

My story is different. I had to fly to different cities and schedule informational interviews. I had to make networking my full-time job. I had to knock on as many doors as possible to finally have one open. For some reason, my work experience just wasn’t getting me anywhere.

After a long year of getting my hopes up, getting rejected and getting discouraged, I am proud to finally say that I am working in sports and entertainment PR with some of the industry’s brightest and most passionate people.

So, to each and every new college graduate reading this, here’s what you need to know:

  1. Most job opportunities won’t work out — that’s fine. Don’t be discouraged with 100 rejections; it only takes one offer to outweigh all the rejections.
  2. Get out there and meet people who will share their experience and advice with you. You just might meet someone willing to mentor you and guide you along the way like I did.
  3. Never give up on your dreams — reaching your goals will never be a smooth, straight road, just keep moving forward. I finally landed the job I had been dreaming about – the journey to my job now is worth every up and down along the way.
  4. Don’t compare yourself to others. Everyone’s story is different, and that’s what makes it so great. So what if your classmates already have a job? Your time will come…just keep pushing forward.
  5. Enjoy 1 – 4. My friends can tell you I spent most of my job search stressed out and worried. Remember, it will work out in the end so enjoy the ride.

Today I find myself at Ketchum, more specifically, Ketchum Sports & Entertainment (KSE). Looking back, I can say that I wish I had known then what I know now — that it always works out in the end. Sometimes you just have to make it happen for yourself. So when it seems like everyone else around you is moving on, starting their careers and establishing themselves, just remember: every story is different; you can’t compare yourself to everyone else.

doug-killough

 

Doug is currently an account coordinator at Ketchum, specifically Ketchum Sports & Entertainment (KSE). He holds a Bachelor of Arts in Communication and Information Sciences, Public Relations from the University of Alabama. Connect with Doug on Twitter and LinkedIn.

New Pros Week Q&A with Pat Ford of Burson-Marsteller

Editor’s note: as part of PRSA New Professionals week, The Edge sat down with Pat Ford, Vice Chair, Burson-Marsteller for inspiration and advice.

How did you get started in PR? 

I got my start with a small public affairs firm in Washington, DC, for which I had already been doing freelance writing assignments as a side job when I was still a newspaper reporter.  I didn’t know much about PR then – and in those days (early 1980) – I didn’t ever see the kinds of amazing resources we have today for students and young professionals, such as PRSSA and the PRSA New Professionals program.  Once I joined the profession, I loved it and my enthusiasm has only grown stronger over the past 36 years!

What was your biggest challenge when you were a new professional?

The first priority was to learn all I could about how to be an effective communications professional.  Because I worked in a small firm and simply didn’t know about PRSA or other organizations from which I could have received training and met with role models/mentors, I really had to drive that process myself.  

I immersed myself in anything I could read about PR, and gained a lot from several books on PR.  One that sticks in my mind even today is a work by Edward Bernays, one of the most important pioneers in the PR profession, called Crystallizing Public Opinion.  It was written in 1923 but still resonated in the 1980s and is still worth a read today.  The other key priority was to find and enlist the help of great mentors.  I’m so grateful as I think back now about a number of individuals who invested time in my professional development and generously shared the benefits for their vast experience and insight on PR, on public policy, which was the focus of my early days in this business, and of journalism, so I could learn far beyond the limited experience I had.  

I’ll never forget those mentors and I feel a sincere responsibility to honor their selfless dedication to me and other young professionals.  That’s why I am committed to make that same kind of investment in emerging talent today – and every day of my professional life.  

What makes a new professional stand out and advance in the PR industry/to senior leaders?

Your professional persona is, in essence, your brand.  So how do we grow brand strength?  The most important factors in growing any brand are differentiation and relevance: if someone has made it through our screening process, we expect they will have had good grades in school and be smart; we assume a certain standard of writing ability; we expect they will strive to complete a task when they get an assignment; we expect they are or should be voracious consumers of news and media content from the wide range of channels available to all of us today.  Those are table stakes – everyone has to be able to demonstrate those core skills.  

What differentiates you as a young professional are the ways in which you go beyond the expected to the exceptional.  You do this by learning all you can about how business works and how your company’s (and client companies’) business works.  You do it by being proactive and looking for ways to do even the most routine task in an exceptional way, including through flawless execution.  You do it by continually enhancing and improving your writing ability and adapting it to each specific business situation.  And you do it by asking smart questions that show a keen insightful thought process.  And you do it by demonstrating passion for the mission – don’t just say you are passionate or dedicated; show it!

How can new professionals find a mentor?

If you ask them, most will come!  

To paraphrase a lyric from one of the best songs in the musical Hamilton: “Look around, look around, at how lucky we are to be alive (in PR) right now!”

  • Look around in your own office – not just your bosses, but colleagues at every level.
  • Look around in other professional settings like the PRSA, or the Plank Center for Leadership, or The LAGRANT Foundation.
  • Look around and seek out people who seem exceptional at some aspects of the business (or, if you’re lucky, all aspects of the business).  I can’t think of one who ever declined to be helpful.  Some are better than others, but all or most really want to help.  These are priceless opportunities for young professionals, but you need to make them happen.

As a whole, what areas do young professionals come in with the least amount of experience or understanding and how can they make up that ground?

Business acumen and exceptional writing ability.  I can’t emphasize these points enough. I wish I could connect with every future PR professional while they are still in their early college years and convince them to build more business and economics courses into their course loads.  They should also be reading the top business books/publications/sites to build a strong working knowledge of business trends.  It will give you an immense advantage.

Even in our new social media world that is heavily driven by video and 140-character messages, you gain a huge, differentiated advantage if you are an exceptionally talented writer.  Like any special skill, that requires a passion for excellence, a rigorous devotion to honing your skills, and practice, practice, practice.  

What is your top piece of advice for new professionals?

You have NOT reached your destination: this is the beginning of a journey that will have its biggest opportunities and benefits down the road.  These early years of your career are incredibly important for establishing a strong foundation for that journey, so think of them that way: soak up as much knowledge and experience; keep asking the right questions; look for ways to differentiate your personal brand; constantly broaden your horizons with the profession and in business generally.

FordPatrick Ford is Burson-Marsteller’s vice chairman and chief client officer. Over 27 years at B-M, he has held numerous positions including North American CEO and Asia-Pacific Chairman. Pat is a trustee of three leading PR organizations: the Institute for Public Relations; The LAGRANT Foundation; and the Plank Center for Leadership in Public Relations. He was recognized in 2014 with the Plank Center’s prestigious Milestones in Mentoring Legacy Award. Follow Pat on Twitter @fordpat.