Zig when others zag: Managing work/life balance

March 29, 2016April 4, 2016PRSA New Pros 1 Comment

Public relations can be a 24/7 job, especially as technology keeps us tethered to our work even when we’re away from the office. What does work/life balance mean in our field? PRSA New Professionals Mentoring Chair Alyssa Stafford spoke with Judy DeRango Wicks, APR, Fellow PRSA, to get some insight on how to be successful in the balancing act.

What do new professionals need to know about the life of a PR pro?

A career in public relations can be exciting, mentally stimulating and extremely fulfilling. However the first tasks assigned may seem boring – collecting the results of campaigns for reports or awards entries, creating lists of media and influencers, distributing media materials. Soak in everything you can learn, read the plans so you see the “big picture” and remember every tedious step is important – especially the reporting of results! If you maintain a good attitude and speak up with ideas that fit the audience and objectives, you will differentiate yourself and move up. Be the one who “gets it” and “gets it done.”

Remember your manager may be handling multiple crises on any given day, so respect their time in meetings by coming prepared. Build a reputation for being reliable, positive, smart and hard-working. Establish healthy routines – as you get busier, you will need stamina! When you are overwhelmed, take a break. Great ideas can come while you are taking a walk and your brain has time to work on the latest challenge.

Seek out a mentor at work, in your PRSA chapter, or visit PRSA.org and sign up for the Mentor Match which can link you with a member of the College of Fellows. We have all walked in your shoes, and those who have signed up to mentor have a personal interest in helping others successfully navigate a career in public relations.

What does work/life balance mean to you?

When I hear “work/life balance,” I envision a juggling act that is exhilarating when you actually get everything done! Public relations is not 9-to-5, so time management is essential and becomes even more so, believe me, as you move from being a new hire / recent graduate to being a manager / parent. You can move mountains on multiple fronts with sufficient planning and good habits.

How did you progress in your career without burning out?

As my career progressed, travel requirements were added to the mix. During the .com era, I was the girl with the light on over my laptop on the plane all the way to the technology trade show and back. “Zig when others zag” became my mantra – try not to drive or fly when everyone else does, because down-time in peak traffic or searching for a parking place is bad for your health. Schedule flights on Sunday afternoon instead of Monday morning. If you are going to a great city, make after-hours plans with friends who live there, take a break to walk through a museum or cathedral to nourish your soul when the work is done. You’ve earned it and it makes you a more interesting person when you are dining / conversing with executives and media. As an executive, I encouraged my team to enjoy travel and made sure we had fun together, many times with our agency teammates as well, when the mission was accomplished.

Another source of burn-out can be stress about bills and finances. Get into good financial habits early on, such as saving a percentage of every paycheck, establishing a budget, contributing to your 401K, paying bills on time to build a good credit history. Having a nest egg can detract from stress, and give you the freedom to make decisions when it’s time to change jobs.

How have mentors helped you find work/life balance?

One of my early mentors said, “Do the first things first.” Don’t procrastinate on what you know your boss or client is waiting for you to complete. At Ketchum, I took advantage of training classes on how to work with a client, how to prepare for a meeting with a senior executive, how to be a better presenter. Seek out learning opportunities through PRSA including chapter events and webinars. Mid-career, when I seemed to always have my nose to the grindstone and took everything very very seriously, I learned from a client that it’s really OK to go shopping when you are in a Paris and the work is done for the day! Get a life! Live a little!

When I was a VP, the CMO actually put into my review that I needed to work on my work / life balance – I was working too hard. And she was right. Don’t stop taking care of yourself or you won’t be of much use to your organization. Later in life, burnout becomes health issues that can take you out of the office for days or weeks. Again, establish good habits as a new professional and you will be able to enjoy your career and survive the most difficult days (which will pass), and fully enjoy the “gift” moments when the story you wanted is appearing in multiple media outlets, and you are now free to enjoy the fabulous city you are visiting with your favorite people!

Judy DeRango Wicks, APR, Fellow PRSA, serves as co-chair of the PRSA College of Fellows mentoring program. She headed Communications for financial technology providers Fiserv and CheckFree, and twice received the PRSA Silver Anvil in Consumer Services/Technology. Before this, she headed the IBM account at Ketchum. She holds an M.A. in Journalism and Communications, University of Florida, and a B.A., Stetson University.

Diversity in the PR Industry Has Yet to Match Consumer Spending

March 21, 2016March 22, 2016PRSA New Pros Leave a comment

Editor’s Note: The following post is part of the ongoing “What does diversity mean to you?” series on The Edge. This series provides insights into diversity and inclusion topics of value to new professionals. Specifically, this post is in honor of Women’s History Month. To help us champion diversity in PR and to write for the series, email our diversity liaison Henry Cervera Nique.

Over the past century, women have steadily taken the reigns in consumerism, becoming primary decision makers in household spending, as well as increasing spending power across the world. Although women have come to dominate purchasing decisions within the home, and have come to spend more money overall, the way brands have chosen to reach these consumers has changed relatively little since the mid-20th century.

The ways brands reach women continue to ride a predictable line of archetypes, stereotypes and tropes about womanhood and the desires which are met through consumer products. As far as women have come in the United States, the fact that women still struggle to achieve high ranks in the public relations and advertising industries means that consumer facing companies aren’t tapping into diversity in order to reach their target markets.

In 2013, the public relations industry showed men outnumbering women at the board level by 2:1. This is a stark number considering that, in 2015, only 40 percent of public relations practitioners were men, according to the U.S. Bureau of Labor Statistics.

It certainly isn’t impossible for men to effectively communicate with women, though the ability to realistically understand and reflect the pain points and solutions that women consider when making purchasing decisions is harder without women influencing decisions at the corporate table. That would explain why Jack Morton, a brand experience agency, found that 91 percent of women surveyed felt advertisers did not understand them.

In the United States, women are reported to contribute somewhere between $5-15 trillion in consumer spending and, according to Fleishman-Hillard, they are expected to control two-thirds of consumer wealth within the ten years.

With so much money on the table, do practitioners believe the ability to effectively target women is sustainable while consumer demographics turn so sharply away from the standard American default of middle-aged men?

To further complicate the issue, not only do women continue to increase their purchasing power in the U.S. economy, but women of color are quickly claiming a dominating place in the market. For instance, though black men continue to be economic leaders in the black community, black women are building power as they make impressive gains in education and entrepreneurship as the most college educated group in the country.

These changes should not be a surprise due to the changing demographics that show non-white ethnic groups comprising 36.5 percent of the population by 2020. However, even with concerted to increase Black and Latino employment in the industry, the two groups totaled only 19.2 percent of practitioners in 2014.

In an effort to match the new (but really not new at all) demographics of the United States, public relations practitioners must continue working to achieve a workplace balance that truly speaks to the diversity of target audiences being courted – if not for the well-being of society and inclusive culture, then at least for self-interest and the need for survival. The failure to adapt to the motivations of growing consumer groups by reflecting those groups within an organization is a mistake that could amount to self-destruction.

Pamela Chinawah supports a range of food and beverage clients within an agency in Los Angeles, and continues to work independently in lifestyle brands and film. She is a graduate of California State University, Northridge, where she served as Chapter President of PRSSA. Pamela is admittedly obsessed with media and pop culture as well as politics and social equality. Her deepest passions explore how mass media affect societal values and behavior. Connect with Pamela on LinkedIn or Twitter.

#ThrowbackThursday: Jo Ann LeSage Nelson, APR

January 21, 2016January 20, 2016Ashleigh Mavros Leave a comment

Editor’s note: This is part of our monthly #ThrowbackThursday series, which features a prominent, successful PR pro taking a look back and sharing tips from his/her days as a new pro. Thanks for helping us out, Jo Ann!

This #ThrowbackThursday, we get to know Jo Ann LeSage Nelson, APR

Question 1: What was your biggest challenge as young professional, and how did you overcome it?

I had the good fortune to have had a first boss who had been in the business for a long time and who was willing to teach me by example. He didn’t offer feedback often, however, and I came to understand that if I didn’t hear from him then I had to assume he approved of what I was doing. As a young professional that was difficult for me for the first couple of years, but after having a conversation with him about his managerial style, it made more sense to me. I should have had the conversation sooner.

Question 2: How did you learn to network comfortably at large events like PRSA ICON?

I learned early on that showing an interest in what others are doing or thinking is a surefire way to get people to open up. Ask questions, be curious and listen actively.

If you’re nervous about meeting new people, go into a networking event with two or three topics that you can talk about. Did you read an interesting news story today? Is there a community organization you are involved with that you want to tell others about? Did you learn something new and interesting about a client that you can share? If you go into an event armed with some ideas it will help put you at ease.

As for large PRSA events… honestly, I think networking with other public relations professionals is easy! Most of us like to talk a lot.

Question 3: When looking for potential employees, what young professional traits are most valuable to you?

I want to work with young professionals who are curious, creative and smart. I firmly believe that a smart person can learn anything, even if at first the concept seems foreign or hard to grasp. Having an intellectual curiosity goes a long way towards being successful in nearly any field, and that includes being curious about the world around you and what is happening in it. Another trait that impresses me is a willingness to work hard, and long if necessary, to make sure something is done right. And having personal and professional integrity is a must! (But don’t ignore the basics like strong writing skills. You can’t be a successful public relations professional without them.)

Question 4: When did you get involved with PRSA, and what tips do you have on young professionals just joining for the first time?

In 1995 I joined a small group of professionals who were working to revitalize a dormant PRSA chapter here in New York’s Capital Region, and I’ve been involved ever since. If you’re new to PRSA, volunteer for a committee or help out with an event. Getting involved locally at the chapter board or committee level is the best way to get hooked on PRSA. You’ll grow professionally through all the terrific resources and programs PRSA has to offer, meet some outstanding colleagues and make some lifetime friends.

Question 5: If you could go back in time and give advice to yourself during your first year on the job, what would you say?

I’d tell that 24 year-old starting her first public relations job that she shouldn’t doubt herself, that her instincts were often right on target. As I said above, my boss didn’t offer a lot of feedback and so that sometimes led me to wonder if I was on the right track. With more experience I gained more confidence and realized that I could handle any situation presented to me, as long as I did the appropriate research, asked the right questions and enlisted the help of people who had a stake in the matter.

More about Jo Ann:

Jo Ann LeSage Nelson, APR, vice president of client services for Pierce Communications, an Albany-based public relations/public affairs/crisis management firm, is responsible for strategic public relations and communications counseling for Pierce Communications clients.

Jo Ann is a member of the National Board of Directors of the Public Relations Society of America, serving a two-year term beginning January 2015. She is also a past Northeast District Chair of the PRSA, serving as the national association’s liaison to seven chapters in New York, Massachusetts, Rhode Island and Maine. In 2010, she served as the co-chair of the Northeast District’s annual conference. Jo Ann is also a past president, Assembly delegate and accreditation chair of PRSA’s Capital Region chapter.

In November 2008, PRSA’s local chapter presented Jo Ann with the first Outstanding Public Relations Practitioner Award, given to a Capital Region public relations professional who has achieved exceptional success, displayed the highest ethics and is dedicated to serving the community and the profession.

Connect with Jo Ann on LinkedIn.

Why Young Professionals and Women Need to “Lean In”

March 27, 2014Lauren Gray Leave a comment

lean-In-1 March is Women’s History Month. I wanted to get inspired, so I decided to read Sheryl Sandberg’s, Lean In. In her book, she talks about the importance of women taking leadership positions, voicing their opinions and becoming equals to men.

Obviously, women today have more opportunities than ever before, but that is still not enough. The wage gap between men and women has not changed since 2002! Today women make 77 cents for every dollar men make. Women need to recognize the barriers we face and find solutions to those barriers.

In her book, Sandberg talks about how important it is for young professional women to have self-confidence. She offers this statistic, “57 percent of men entering the work force right out of college negotiate their salaries, whereas only seven percent of women do the same.”

Why is this?

When I accepted my first agency job, I did not try to negotiate my salary because I didn’t think I had enough experience. I think this is a common misconception among young women entering the work force. We need to ask for what we want because no one is going to give you a raise or offer you more money; those are things you have to ask for.

I took away three important things from this book.

1. Always ask. If you do not ask for what you want, no one will ever know. Last year, I attended a PRSA Chicago luncheon where Edelman CEO Richard Edelman was among the panelists. He said, “Your career is in your hands. I cannot make your career, you have to.” I think this is an important message for all new professionals. You have to share your goals and needs with those around you. If no one knows what you want, they will not be able to help you.

2. Believe in yourself. My motto has always been “Fake it till you make it,” but now I think I am going to add, “Fake it till you make it and recognize when you have made it.” Young professional women need to acknowledge that they are good at their jobs and they deserve a raise or promotion.

3. Stop saying “I’m Burnt Out.” This is a phrase I often used at my last job, but I am realizing that I was not “burnt out.” I was just feeling unhappy and underappreciated. Instead of announcing that I was “burnt out,” I should have negotiated for more money or realized that I was unhappy and moved on to a new opportunity. I have never heard a man say, “I’m burnt out,” but I hear women – and many young women – say it all too often.

Young professionals, women and men, need to take charge of their careers, voice their opinions and Lean In. Check out Sheryl Sandberg’s TED Talk on this subject and let me know what you think!

Emily Suied is a public relations professional in Chicago. She is a member of PRSA Chicago and serves on the Young Professional Network committee. Emily graduated from the University of Texas at Arlington and was the president of its PRSSA chapter. Connect with Emily on her blog and on Twitter.

Honoring National Woman’s History Month

March 13, 2014March 19, 2014Jess Noonan Leave a comment

In honor of March being National Woman’s History Month and the public Blog Photo relations industry being dominated by woman, we celebrate educational and professional freedom for woman by applying the words of some of the most powerful and influential woman in history to our own career paths.

“We need to do a better job of putting ourselves higher on our own ‘to do’ list.”
– Michelle Obama

Most millennials wear their workaholism with honor. We tend to lose sight of how stressful a career in public relations can be. We need to remember the importance of keeping a balanced life, free from havoc on our health, happiness and job performance. Whether you take up a certain hobby, read a book, take a bike ride or visit friends, truly think about what you do to relax and designate time for it.

“You won’t change things unless you are prepared to fight, even if you don’t win. But I do hate losing.”
-Wendy Davis

In today’s crowded media space, creative public relations planning is a huge part of any public undertaking. Never be afraid to introduce new ideas to your team. Having new ideas to introduce means staying abreast of industry trends and continuously developing your creative potential. To boost your creativity, step outside of your own comfort zone. Open up your mind to new perspectives and take time to learn skills that you would not normally be interested in.

“Take criticism seriously, but not personally. If there is truth or merit in the criticism, try to learn from it. Otherwise, let it roll right off you. “
-Hillary Clinton

Constructive criticism is a key part of any position. Be sure to pay attention to critical comments from supervisors and co-workers. Always being prepared to take notes during meetings and conversations will help avoid making the same mistakes twice.

“Real integrity is doing the right thing, knowing nobody’s going to know whether you did it or not.”
-Oprah Winfrey

Ethics plays a huge role in public relations as a profession. By always promoting the flow of accurate and truthful information, young professionals can continue to build a better reputation for public relations as an industry. Help educate your clients by letting them know what rules you are governed by and what values should be followed when communicating with the public.

“The future belongs to those who believe in the beauty of their dreams.”
-Eleanor Roosevelt

Believing in your capabilities and planning for your success are ultimate keys to achieving your dreams. Pave your career path by setting long and short-term goals to reach throughout the year. Remember to always take advantage of mentoring and networking opportunities. Cultivating relationships with co-workers and supervisors is a likely way to gain valuable insight and advice on how to navigate through the early stages of your own career.

Magan Felitto is currently a freelance public relations professional, working with a major entertainment company in New York City. She graduated from the Fashion Institute of Technology’s, Advertising & Marketing Communications program in Summer 2013 with four years of experience as Vice President of Chapter Development of her former PRSSA chapter and a plethora of internships under her belt. She is also a proud member of PRSA National, PRSA-New York, and PRSA New Professionals Section. Ms. Felitto can be reached at MaganFelitto@gmail.com.