Tips for Mentoring a PR Newbie on the Art and Science of Media Relations

March 3, 2016March 2, 2016PRSA New Pros Leave a comment

So you’ve been asked to train, mentor, or manage a PR newbie on all things media relations. Congrats! Now what? Media relations is an art and a science. Mastering the balance takes practice, and can be challenging to new PR pros starting out in the workplace as an intern or account coordinator. While some colleges teach media relations, many do not, and those that do often only skim the surface.

That being said, those starting out in the PR world could use media relations guidance – a task that often falls on more senior account coordinators, or account executives and account supervisors. Often the shift from new pro to “less new” pro, responsible for helping out the greenest team members, can be tricky. Here are some helpful hints that I’ve found to be helpful, both as I’ve been mentored and have mentored others.

1. Remember that patience is a virtue, and encourage questions.

Be patient with newbies – while you might be an ace at media relations, this is totally new to your mentee, and they will need some time to become an expert. Being patient with them will both encourage and motivate them, and create a more positive experience for both parties. As a manager or mentor, you are responsible for helping newbies build their skillset and confidence. As The Power Group’s account supervisor shared with me when I asked for her advice for this blog post,

“Always have an open door policy for questions. If your new account team member is afraid to ask questions, chances are they’ll come up with their own answers, which can be risky and potentially damage your outreach campaign.”

2. Show and tell – employ a “face-to-face” edits model.

If you receive a less-than-stellar media list from a new pro, don’t be afraid to call him or her over to your desk and go through the list, talking through your thought process. It’s easy to hide not-so-nice feedback behind an email chain, but I’ve found that sharing insight into your own process can be really helpful for new pros. If you’re making a personal connection and talking through your own media relations lessons learned, even better. Don’t hesitate to talk through mistakes made by the intern or account coordinator. It can be tough to deliver that feedback, but it’s crucial for the mentee to hear in order to improve.

3. Give your mentees plenty of opportunities to watch and learn.

I learned so much from my first media relations manager simply by watching how she composed an email to a journalist, coordinated an editorial, or approached booking trade show press appointments. A great (and risk-free) way to learn is simply to soak up everything like a sponge. As a mentor, that means including your mentee in every media relations activity you possibly can. Sitting in on client interviews, tagging along to broadcast segments, and observing media training are all great learning opportunities. Leveraging industry publications and organizations, such as PRSA and Cision, is also a great way for mentees to learn. Mandatory webinars and lunch and learns are a great way for an intern or account coordinator to “familiarize faster,” according to my account supervisor Jordan Liberty.

What are some of the more helpful things your direct supervisors have done to guide you in your media relations learning? What are some tips that you would add to this list?

As digital account executive at The Power Group, Lauren creates custom digital strategies, crafts tailored social media content, and manages social media accounts on behalf of clients. She also leads Power’s inbound marketing efforts, and is certified by HubSpot Academy in Inbound Methodology. Lauren’s expertise is in B2B and technology. She started at Power in the fall of 2014 as an account executive, and manages select PR accounts. (Connect with Lauren on LinkedIn and Twitter)

3 Questions to Ask Yourself Before Accepting a Job Offer

February 4, 2016February 4, 2016PRSA New Pros Leave a comment

The internet is full of great advice about how to find a job – where to look, how to approach a hiring manager, what to say in a perfect cover letter – but I’ve noticed that advice on how to identify the right job for you isn’t as abundant.

When you graduate from college, the goal is to find a job in your chosen field with decent compensation, benefits, and an enjoyable work environment. New PR pros often go the agency route to get their foot in the door and soak up as much experience as humanly possible.

After that first job or two, choosing a job gets a bit more sophisticated – at that point you’re at a critical turning point in your career that shapes your professional future. I’m currently happily employed in my second job, after happy employment at my first job, and have been lucky to land two fulfilling opportunities. With that said, I know the questions I would ask myself before accepting my next opportunity would be entirely different than those I asked in the past. Here are three things I would ask myself the third time around.

1. How does this role fit into my long-term vision for my career and life?

At a certain point, the ultimate goal of a job isn’t about getting you to the next job – it’s about getting you closer to your ultimate vision. A job should support your long-term professional AND personal development. It shouldn’t be shortsighted. Does this job offer the work-life balance you will need to fulfill personal goals? What about flexibility and the compensation or benefits needed to save for retirement or buy a house? Time off to support a side hustle? This is the time to understand what is most important to you, and find a job that supports you in that quest.

2. Do my values align with the values of management and my peers?

So important. The more your values and goals align with those of your team, the more motivated you will be to progress together. Carefully notice those who speak with you throughout the interview process. What kinds of questions are they asking? How do they treat you? What’s their body language? All of these things can provide insight into their values and work style. If you don’t feel like it’s a fit, it’s probably not, and you’ll likely run into roadblocks in the job as a result. Go with your gut impression of people and be sure to consider how it will affect your day to day at work. If you don’t consider values in the job search, you may find yourself working with people who are not likeminded, facing an uphill battle every day at work – not fun!

3. Is there an opportunity to contribute something big and make a real impact on the company?

If you’re like me, you quickly get bored doing your actual job as described in your job description. At this point, I’m looking for positions that give me flexibility to explore different areas of marketing, communication and business. This is something I didn’t realize I needed or liked, until I started at my current company. Although I was hired as a PR account executive, I started to become interested in social media and inbound marketing. I talked to our president and CEO about inbound, and she got super excited about it – so excited that she asked me to run with it, so we could offer it to our clients. I also ended up taking over social media work from our then manager of digital services. It turns out she was trying to move into a business development position, and was psyched that someone on our team had the passion and skill to take over for her.

Lesson learned – share your passions and just speak up and ask! Now my role is multifaceted, which can be hectic, but I wouldn’t trade it. I’ve learned so much in the past year, and more than anything, learned something about myself – I need to be constantly learning and challenging myself, and working hard to make a big impact on whatever company I’m a part of.

Managing your own career is a long-term process, but by asking yourself the right questions at the right stages of your career journey, you can ensure you’re setting yourself up for professional success and happiness at work.

Start, Stop, Continue: Developing Strategies for Success as a New Pro

January 14, 2016January 14, 2016Ashleigh Mavros Leave a comment

We’re two weeks into 2016, and PR pros are undoubtedly busy tackling the new year’s new campaigns and deadlines. Despite long to-do lists, the year’s beginning is also the perfect time for young public relations practitioners to assess their current performance and make a plan for professional development over the coming months.

The ”start, stop, continue” model offers an excellent blueprint for teams and individuals looking to identify strengths, weaknesses and areas for growth. Consider a few places where new pros can apply these principles in the new year:

START getting serious about social media

Young PR pros aren’t shy to boast their social media savvy, but is your knowledge beneficial in a business setting? Touting a strong Twitter following or high Klout score is unlikely to impress employers unless you can demonstrate the industry relevance of your influence.

Begin the new year by taking action to prove your social capabilities. Learn the ins and outs of pitching via social networks. Proactively engage with a key contact in your industry or tweet a journalist to let them know you enjoyed reading a recent piece they wrote. In short, be sure you’re taking steps to leverage Twitter and other social platforms as powerful professional networking tools.

STOP pointing out problems without a solution in mind

Offering feedback to company leadership can be one of the smartest career moves in the life of a young pro – or one of the worst. New professionals are able to offer fresh perspectives and bring to light issues that others have missed, but these efforts can backfire. Calling out the faults in your workplace without offering a potential solution will quickly earn you a reputation for complaining, a toxic trait in the eyes of managers.

In 2016, stop pointing out problems without having an alternative to offer. Even if your feedback isn’t implemented, the desire to improve your team or organization will be recognized. Instead of being seen as a critic, you’ll earn a reputation as an innovator and an advocate for your company’s continued success.

CONTINUE making strategic connections

In an era defined by always-on communications networks and a rapidly changing media landscape, PR pros who know how to build productive relationships will continue to prove their worth and find success.

Emails, calls and social media messages vying for journalists’ attention make it difficult for them to give every correspondence their full attention, but resourceful public relations professionals can become an integral part of their network. However, this requires putting your immediate self-interest aside.

When you find a new journalist in your industry during the new year, introduce yourself and offer to meet for a few minutes (without pitching your client or company’s latest development in the next paragraph.) Take time to listen, ask questions and learn what they look for in a pitch. Then – and only then – offer opportunities for collaboration that may be a good fit.

When a journalist knows you respect their time and understand what they’re looking for, they’ll be receptive (even enthusiastic!) the next time they see your name in their inbox.

Of course, these are just a few things I’d like to start, stop, and continue this year. The list is far from complete, and this model can be applied widely to improve professional performance. What will your “start, stop, continue” list look like this year? I’d love to hear your thoughts.

Derek Byrne is a New York-based public relations professional at Development Counsellors International and a 2015 graduate of Baylor University. Get in touch with Derek via LinkedIn or on Twitter (@Derek_Byrne).

Be a Rockstar PR Pro in 2016

December 28, 2015Stephanie Vermillion Leave a comment

Everyone wants to be great at what they do and the new year is a great time to reevaluate everything we’ve been doing and how we can make ourselves the best PR pros we can be, new or otherwise.

Now’s the time of year when everyone comes up with resolutions for things they’d like to change or be better at. For 2016, why not make it a resolution to focus on professional development and becoming an extraordinary PR professional. Here are 10 things all New Pros can focus on to stand out from the crowd.

Be flexible.

PR isn’t one of those jobs where you can count on a strict 9-to-5 schedule. Not everything will fit into eight hours in the office and, more often than not, you’ll have early mornings, late nights and work that needs to come home with you. We can’t change these facts, so the best thing we can do is be flexible. Living by your to-do list will only add even more stress to your life. Instead, look at the list as a set of guidelines and accept that things will change, more pressing things will come up and, sometime, things are completely out of your hands.

Know how to prioritize.

So maybe your to-do list has some non-negotiable, must-be-done things that can’t be postponed. It’s important to know how to prioritize your tasks and your time. As new professionals, we sometimes struggle with doing what we need to when it means saying no to others or admitting that we just can’t take on anything else. There’s nothing wrong with declining an additional project if you know that you won’t be able to commit to it or provide a quality product, blocking off time on your calendar to work on pressing things on your list or taking your work to a quiet space – be it an empty conference room or a nearby coffee shop – to get things done.

Make a commitment to continued learning & growth.

Continuing to learn after you’ve earned your degree is a huge component of professional development. Knowing the latest trends and best practices, as well as having a few extra skills in your back pocket, can really give you an edge over your peers. Committing to reading one new professional or career related book or mastering one new skill a month will put you on a path to success and instill good habits through the length of your career and beyond.

Be a sponge.

A great way to commit to learning is to soak up everything you can. Whether it’s an insight or tip your boss shares, a book your colleagues are raving about or an article or piece of news a college friend posts, take it all in and file it away because you never know when those tidbits will come in handy. As a new professional, you can learn so much just by soaking in what the seasoned pros you know, work with or meet have to share.

Always be prepared.

Being prepared should be kind of a “no duh,” but not everyone is always on the ball. Making sure you’re prepared for meetings, projects and, really, every day of work will really go a long way. Take the time to properly prepare for everything that needs your attention, whether that means making notes, keeping a running list of questions or important items, or just doing your research, and you’ll stand out to your supervisors when you have all the answers at the ready.

Think big picture.

It’s easy to be caught up in the day-to-day in your career, but the important thing is to think big picture – both for your career long-term and for your current position. Think about where you ultimately want your career to go, what you need to do to get there and begin making your plan. Thinking about your job tasks on a bigger scale than just what you have to do each day or week will help you to create overall strategies and plans that will make your day-to-day work easier and turn out better results.

Dive into the news.

As PR professionals, keeping up with the news is something we should all do, but sometimes just get a little lackadaisical about. Sure, there’s a lot of news to be aware of and some of it isn’t really that interesting, but it is important for us as professionals to keep up on what’s going on in the world around us, beyond our own interests. Knowing the basics of current events, including pop culture, world events, business news, etc., can help you as a PR pro to make sense of how things fit together and be aware of opportunities you might have missed out on otherwise.

Sharpen your networking skills.

Networking is a huge part of having a successful career. You may be great at what you do, but if no one knows about it or has a reason to sing your praises, they won’t. Make an effort to connect with new people and grow your network this year by doing something you wouldn’t normally do. Join a Twitter chat, ask someone you admire to coffee or lunch, attend that after-work happy hour or stop by that event your PRSA chapter is hosting. You can learn so much just by talking with new people and listening to what they have to say.

Be relationship oriented.

One of the big misconceptions of networking is that it’s all about how many people you can meet. Too often people look at it as a way to grow a large network of people you know pretty much just in passing, but those connections aren’t worthwhile and won’t do anything to further your career or help you grow. Instead, we should focus on creating relationships through networking, not just gathering as many business cards as we can. If we look at networking as an opportunity to grow through lasting, meaningful relationships we’ll all get more out of it than just a large contact list.

Develop a thick skin.

Unfortunately, no matter how fantastic a PR pro you are or how great your work is, not everyone is going to like you. Sometimes your work will be picked apart, you’ll be criticized or told that what you’re doing is just not good enough. It’s going to happen, but it doesn’t have to leave a negative impression. Those people who have developed a thick skin are able to take constructive input out of the criticism and make themselves better. Focus on not taking negative comments personally and instead find the areas that maybe you could improve upon a bit by looking at your work objectively and reevaluating any critiques you received. No one grows by staying the same.

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Robyn Rudish-Laning is a member of PRSA SC and communications coordinator for the South Carolina Council on Competitiveness. She is a graduate of Duquesne University and is currently located in Columbia, SC. Find her on LinkedIn or Twitter or read her PR-focused blog.

#PRTips from the Pros: Networking, Measuring & More

November 30, 2015Stephanie Vermillion Leave a comment

Throughout 2015, we’ve shared tips and insights from some of the most well-known PR pros in the business such as Deirdre Breakenridge and Heather Whaling. To close out the year, we’ll be sharing advice from PR pros who spent time with us during last month’s New Pros event at PRSA ICON. So, whether you missed the sessions, need some motivation for 2016, or all of the above, we have some great tips for you in our expanded #TBT series, #PRTips from the Pros!

In this post, we’ll be sharing tips from PRSA Fellow Anthony D’Angelo.

Question 1: What was your biggest challenge as young professional, and how did you overcome it?

Establishing an understanding of public relations with my employer, who had a limited view of the field’s scope and purpose. Over time, I was able to demonstrate the breadth and effectiveness of public relations by applying our profession’s strategies to the work at hand. When employers or clients see public relations research, strategy, tactical creativity and evaluation methodologies advance relevant metrics, they have an “ah-ha!” moment.

Question 2: How did you learn to network comfortably at large events like PRSA ICON?

I’ve found that asking colleagues about their interests and their about their opinions relative to professional topics is an engaging way to network and to gain knowledge simultaneously. Networking starts with careful listening.

Question 3: When looking for potential employees, what young professional traits are most valuable to you?

Integrity, professional writing skills, inquisitiveness, helpfulness, a strategic perspective and a strong work ethic.

Question 4: When did you get involved with PRSA, and what tips do you have on young professionals just joining for the first time?

I was a PRSSA member as an undergraduate student, but I didn’t contribute enough effort to the chapter and count it as a lost opportunity in my early development. When I got my first agency job I joined PRSA and immediately volunteered to be the chapter newsletter editor. Mindful of how I underachieved with PRSSA, I gave it my best effort and it led to wonderfully rewarding relationships with local board members and additional volunteer assignments that were both enjoyable and career-enhancing. My tip to young pros is to raise your hand for an assignment and commit yourself to making it something you’re proud of. Then, “rinse and repeat” several times. You will be rewarded.

Question 5: If you could go back in time and give advice to yourself during your first year on the job, what would you say? “Tony, don’t focus so much on the work that’s right in front of you today, look to the horizon and reflect on all the ways you can help the organization advance its mission, goals and objectives. Commit to that bigger picture, and focus on it each day.”

About Anthony:

Anthony D’Angelo, APR, Fellow PRSA, joined Syracuse University’s S.I. Newhouse School of Public Communications as a professor of practice in public relations in August 2015 after serving in public relations leadership roles in the corporate and agency sectors for more than 25 years, most recently with ITT Corporation. Prior to that he worked for the St. Joseph’s Hospital Foundation, Magna International, United Technologies and Sage Marketing Communications. D’Angelo’s practice areas include change management, reputation management, branding and marketing communications.

He is national secretary-elect of the Public Relations Society of America (PRSA), past chair of its College of Fellows, and a founder of PRSA’s MBA program to bring strategic communications content to MBA curricula nationwide. D’Angelo’s pieces on the importance of strategic communications to organizational leadership have appeared in BusinessWeek, the Financial Times and The Public Relations Strategist, and he is a regular contributor to The Wall Street Journal’s “Crisis of the Week” column. He has presented seminars on change management at several conferences and universities over the last 15 years.

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