Career Advice

PRSA New Pros + PRSSA Twitter Chat Recap

Ashleigh Mavros Leave a comment

We’d like to thank everyone who participated in our collaborative Twitter Chat with PRSSA as new professionals answered questions submitted from PRSSA students about entering the PR work field and about PRSA. Thank you to PRSSA Liaisons Lauren Gray and Henry Cervera for planning and to PRSSA National President Heather Harder and PRSSA vice president of public relations Ethan Parry for their support and planning as well.

Join us again on April 15 for our next #NPPRSA chat and stay up-to-date with PRSA New Professionals on Facebook, Twitter, LinkedIn andGoogle+.

Review highlights of the chat below and send any questions you may have about working in the PR workforce or about PRSA to #npprsa.

#ThrowbackThursday with Christopher Penn

Stephanie Vermillion 1 Comment

Editor’s note: This is the second post in our monthly #ThrowbackThursday series, which features a prominent, successful PR pro taking a look back and sharing tips from his/her days as a new pro. 

Earlier this week, we shared five skills young pros need to excel in the PR world, and as many noticed, digital knowledge was at the top of that list.

Christopher S PennToday’s #ThrowbackThursday guest, Christopher Penn, pretty much wrote the book on digital PR. (And by “wrote the book,” we mean authored three best sellers.)

He’s the vice president of marketing technology at SHIFT Communications, co-founder of PodCamp New Media Community Conference and co-host of the Marketing Over Coffee podcast. Christopher has been named one of the top 50 most influential people in social media and digital marketing by Forbes multiple times, and he was named the PR News 2014 Agency Professional of the Year.

So, yeah. When it comes to integrated marketing communications, Christopher Penn is kind of a big deal. Now, let’s take a walk through his PR memory lane on this #ThrowbackThursday!

Question 1: You didn’t start off in PR right out of school. How did you get started in the industry?

It’s funny you mention that. I’ve been a marketer for years and years. The middle of the funnel – lead generation – was really my area of expertise. I could squeeze leads out of nearly any audience with tried and true marketing tactics.

But I ran into a problem: where does the audience come from?

As a marketer, you usually just buy it, with ads or list buys. That gets expensive. In 2012, I was talking to a good friend and agency owner, Mitch Joel, and he said that I needed to understand the agency world.

After that conversation, I reached out to longtime acquaintance Todd Defren, co-founder of SHIFT Communications, and said hey, let’s trade. You teach me about the top of the funnel and how PR works, and I’ll bring the middle of the funnel expertise to your clients. That started a beautiful relationship!

Question 2: Right out of college, what would you say are the most important skills new PR pros should possess?

The Ability to Write

Writing is at the heart of modern marketing and PR. Everything begins with writing, from sticky notes on your desk to 90,000 word books to screenplays for YouTube videos. Even great speaking leverages your ability to skillfully choose words. The problem is, most people aren’t great writers. Most people are average or slightly below average writers who can’t communicate with clarity.

I recommend that every student – and every PR pro – become familiar with tools like SlickWrite and Hemingway. While these tools cannot fix problems with structure, logical flow, or facts, they can identify basic flaws in writing. See this post on up-cycling content for a bit more on these tools.

The Ability to Do Deep Analysis

Statistics and mathematics are core skills for today’s PR pro. I know, I know, you got into PR to avoid math. Bad news: everything has math now. You must have the ability to take data, visualize it, analyze it, and turn it into insights and strategies.

Many students take courses with tools like SPSS and R; when they leave university life, those skills quickly atrophy. Don’t permit that to happen. Download data sets from public sources like data.gov to keep your data analysis skills strong. Practice, improve, and expand your data analysis toolkit.

If you’re facing data analysis challenges, I also recommend my latest book, Marketing Blue Belt.

The Ability to Be Creative

Creativity is one skill area that gets systematically beaten out of you by school and work. The ability to be creative hinges on your inputs, on how much useful stuff is in your brain that you can draw on at any given time. If all you’ve got in your head is junk, then all you’ll produce is junk. (Click to Tweet!) Feed your brain, especially after leaving an academic environment!

The more useful, usable information your mind has to work with, the more creative you can be. (this is also the basis for my previous book, Marketing Red Belt).

Question 3: Many new pros know they need to learn digital marketing skills, but they don’t know where to start. Can you share some tips on how new pros can learn on their own?

Learn by reading. There are great books out there like the Portable MBA on Marketing that can give you a solid foundation. If you’re in a hurry, I wrote a Cliffs Notes style book on marketing called Marketing White Belt.

Question 4: What were some of the pivotal teachings or experiences from your past that helped you become the PR pro you are today?

The biggest lessons come from the martial arts. One of the tenets of the art I practice is “keep going!”. It’s an admonition to never get comfortable, to never believe that you’ve won, and to keep learning.

One of my teachers, Ken Savage, has a great expression, “Teacher for now, student for life”. As we rise up in the ranks of our organizations, we tend to forget to keep learning. We get entrenched. We don’t budget time for learning – and we fall behind. Our organizations fall behind. Don’t let that happen – keep going!

Question 5: If you could go back in time and give advice to yourself during your first year in PR, what would you say?

I would advise myself to buy Apple stock before the 7-1 split last summer. Investing 100 shares in Apple when I joined SHIFT would have cost $12,400. Today that same investment would be worth $87,493.

More about Christopher:

Christopher S. Penn has been featured as a recognized authority in many books, publications such as the Wall Street Journal, Washington Post, New York Times, BusinessWeek and US News & World Report, and television networks such as PBS, CNN, CNBC, Fox News, and ABC News for his leadership in new media and marketing. In 2012 and 2013, Forbes Magazine recognized him as one of the top 50 most influential people in social media and digital marketing. MediaPost renewed this honor in 2015. Marketo Corporation named him a Marketing Illuminator, and PR News nominated him as both Social Media Person of the Year and Social Media Icon MVP in 2014. PR News also named him Agency Professional of the Year.

Mr. Penn is the Vice President of Marketing Technology at SHIFT Communications, a public relations firm, as well as co-founder of the groundbreaking PodCamp New Media Community Conference, and co-host of the Marketing Over Coffee marketing podcast. He is a Google Analytics Certified Professional and a Google AdWords Certified Professional. He’s the author of the best-selling books Marketing White Belt: Basics for the Digital Marketer, Marketing Red Belt: Connecting With Your Creative Mind, and Marketing Blue Belt: From Data Zero to Marketing Hero.

What skills do young PR pros need?

Stephanie Vermillion 1 Comment

What skills do young PR pros need-If you want to excel in the PR world, it’s time to think beyond the classroom.

(Uh oh. I can already hear some angry rumblings from my former professors…)

I’ll admit, the skills you learn in your PR classes are vital. They’ve helped me understand strategy, ROI, media relations and much more.

(Phew. Now my next campus visit won’t be so awkward.)

But today’s PR pros need more than the basics. Even if you have a progressive professor teaching integrated PR, there’s still no way you can learn every single new marketing skill in one semester, or even four years.

With the way this PR world is changing, it’s just not humanly possible. To stay competitive in the job market you need to be:

  • Constantly learning.
  • Subscribing to podcasts.
  • Reading blogs daily.
  • Heck, even starting your own blog.

But don’t just take my word for it. To help answer the “What skills do young PR pros need” question, I’ve aggregated tips from some leading industry experts. 

Understand the data – @johnsonhui 

As a new PR pro, you’ll be heavily involved in reporting and measurement. But Johnson Hui of Edelman notes the most impressive employees can infer actionable insights from data – instead of just regurgitating numbers.

“PR professionals no longer simply grind data from press clips and media audits,” he says in Edelman’s blog post. “They need to be able to identify valuable data and tell evidence-based stories that can impact business decisions.”

Learn content marketing – @GiniDietrich

In her August 2014 post, Gini suggests doing content marketing for yourself to really understand how to use it on the job. Get started with a personal blog on Tumblr, WordPress or Blogger.

I started my own PR blog last year, and the insights I’ve gleaned have been tremendous. I researched and uncovered entirely new social and syndication tools to help my content get found, which, in turn, is used to help my clients amplify their own content.

Bonus tip: If you’re thinking to yourself “I have nothing to write about!” check out another Gini post on generating blog post ideas.

Speak publicly – confidently – @RachelAMiller

Sure, digital is an integral part of PR, but that doesn’t mean face-to-face communication is obsolete. Not by a long shot.

Rachel Miller of PR 20|20 notes that public speaking is the number one fear in the U.S. (Yes, number *one* above disgusting spiders or 50-legged silverfish bugs – my arch enemies). But, whether you’re sharing ideas during internal meetings or presenting a Q2 or annual plan to clients, public speaking is a necessity.

To beef up your public speaking skills – and calm those jitters – Rachel suggests finding local speech classes, clubs or even making toasts at family functions like weddings. (Look no further than Michael Scott for this inspiration.)

Look for trends, not just hits – @Julia_Sahin 

In her post “10 things young PR pros need to STOP doing to get ahead,” Julia tells young PR pros to look for trends hidden within clients’ stories and industries. It’s easy to find client coverage and call it a day, but the PR pros who find the underlying trends are the PR pros who excel.

“Picking up the patterns and interests of reporters, publications and blogs and identifying opportunities is one of the most valuable skills in the industry,” she says in the post on Muckrack. “Start this practice early and you’ll be a real pro before you know it.”

Understand the media landscape – @allenmireles

Despite the ongoing PR changes, one traditional tactic remains integral to the industry: media relations. The third-party credibility is irreplaceable, says Allen.

But today’s media relations looks quite different than media relations 10 years ago. We now have blogger and influencer relations under that media umbrella. To stay updated on the media landscape, you must read, watch and listen to the news. And better yet, get your news from a variety of outlets.

This knowledge will get you far in the interview process and on the job.

PR is a constantly evolving industry.  To get ahead of the pack, you’ll need to make sure these skills (plus those described in the subhead hyperlinks, which I strongly suggest reading) are part of your PR repertoire.

And now, it’s your turn: What must-have PR skills would you add to this list?

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Stephanie VermillionStephanie Vermillion is a senior account executive at Wordsworth Communications, a public relations agency in Cincinnati. She is the PRSA National New Professionals blog co-chair, and is on the PRSA Cincinnati Leadership Team. Connect with Stephanie on LinkedIn and Twitter (@SMVermillion).

#ThrowbackThursday with Heather Whaling

Stephanie Vermillion Leave a comment

Heather w PhoneEditor’s note: This is the second post in our monthly #ThrowbackThursday series, which features a prominent, successful PR pro taking a look back and sharing tips from his/her days as a new pro. 

Are you following Heather Whaling on social media? You should be. Consistently making her way onto “Best PR Pros You Should be Following” lists on PR News , Cision and The Muse – just to name a few – Heather is making her mark on the social media industry.

She’s the president and founder of Geben Communication in Columbus, Ohio, co-moderator of the weekly social media #pr20chat Twitter chat and runs one of the most popular social media blogs in the industry – prTini. 

As an admired professional in the social media industry, we take a look at Heather’s thoughts on her early beginnings (MySpace!) and how she’s not only kept up, but thrived, within the ever-changing industry.

Question 1: What were the first social media platforms you ever used, whether for personal or professional use? How did you predict these channels would develop?

If we’re not counting things like AOL Chatrooms, then my first social platform – in terms of how we think about social now – was MySpace. I hadn’t totally bought into social, so my friends actually created my MySpace profile for me.

Who knew I’d be dragged into MySpace and then go on to make a career out of helping brands excel in a social world!

Question 2: How did you stay knowledgeable and updated on the fast-paced world of social media as a young professional?

When I first started incorporating social media as an extension of PR, I was the director of PR for an agency in Orlando. They gave me a lot of freedom to research and experiment. After we did some internal testing and iterating, we offered our services pro bono to a few nonprofits.

We learned a lot and those nonprofits were seen as early adopters and maximized the benefits of being “first” in their market. Learning by doing is incredibly helpful (Click to Tweet!).

Then and now, I try to read as much as possible. I also carefully curate Twitter lists to help me find really great content that I may otherwise miss.

Question 3: As a young professional, how did you work with clients or brands that were resistant to new social media and digital trends?

When you pitch an amazing idea to a client, it’s tough to stay energized and engaged if the client shoots down the idea.

But, instead of getting frustrated, take a step back and try to understand WHY the client is resistant. Once you understand the apprehension, then you can develop a way to get them on board.

You may need to start small – perhaps a pilot program – before they’re ready to go all-in on a social/digital strategy. Stay focused on the big picture goals. Help them understand how this social thing you’re proposing will help them achieve the goals they’ve already prioritized.

It can also be helpful to present skeptical clients with research or case studies that show how similar companies approach social and the value it provides their organization.

Question 4: What has been your most memorable campaign or program that has embodied effective social media strategy?

At Geben, we’ve had the opportunity to develop and implement a number of social media campaigns. That said, I still think the best efforts integrate traditional and digital PR to maximize the value and outcomes, but I digress …

Here are a few of my favorite campaigns (with case studies if you want to learn more details!)

Question 5: If you could go back five years and tell yourself anything about the way social media would transform the communications industry, what would it be?

I started my company just over five years ago, making a big bet on the fact that social media would radically transform PR and open new doors for a fresh approach to traditional PR best practices. Thankfully, I made the right bet!

Looking back, I’d tell myself to get ready to meet some of the nicest, most helpful people. I’m always amazed at how the people I’ve met through Twitter and other social channels are so willing to make introductions, send you new business leads and generally root for you.

The social community’s generosity is incredible. I’d also tell myself to hang on for a wild ride and to embrace the crazy ( — one of our House Rules!)

More about Heather:

As president of Geben Communication, Heather Whaling (aka @prTini) leads new business development and client strategy. An avid Twitter user, Heather can trace 75% of Geben’s business back to relationships that began online. This ability to turn social networking into business outcomes has helped Geben evolve into a highly respected, sought-after, award-winning PR firm. In addition to helping clients secure coverage in a range of high-profile media outlets – from the New York Times and Wall Street Journal … to Huffington Post and TechCrunch – Heather has been quoted in Inc.com, Entrepreneur  and BusinessWeek about technology’s impact on communication and business.

Heather was selected as one of Columbus Business First’s “Forty Under 40” and named one of Columbus’s top 10 entrepreneurs by The Metropreneur. She also serves on the Board of Directors for The Women’s Fund of Central Ohio.

Heather was one of five women bloggers to join Fairwinds Trading and Macy’s in Haiti in March 2010 to learn about the “Heart of Haiti” economic development initiative. She was also one of three social media correspondents selected by Outback Steakhouse to document the 2012 Outback Bowl via social media.

How To Put Your Best PR Face Forward

Stephanie Vermillion 3 Comments

As young PR pros, social media is a tool we use every day. We revamp our clients’ plans, update them on best practices and research the new tactics.

Putting Your Best PR Face Forward

Image from www.gratisography.com

But, how often do we invest time in maintaining and regularly updating our own personal profiles?

When you consider all of the tweaking, posting, researching and revamping that can be done it seems as if a limitless amount of time could be devoted to personal social media. But let’s face it – we don’t have limitless hours in the day so keeping profiles up-to-date can seem daunting.

Don’t let the enormity of social media stop you from putting your best face forward (Click to Tweet!). Below are three steps to streamlining your personal social media strategy with your precious time in mind.

1. Start with focus

The first step is always the hardest – at least that’s how the saying goes. It doesn’t have to be, though!

First, think about your personal brand.

  • Who are you?
  • Are you serious or light-hearted?
  • What are you passionate about?
  • What would you like to learn about?

This information will guide how you set up your profiles, what content you share, and the tone. By narrowing your focus, you can spend your time strategically on developing your profiles.

Next spend some time looking through the social media profiles of your mentors and successful individuals from your interest areas.

  • What are they talking about?
  • How do they describe themselves?
  • Are there opportunities for you to engage with their networks, such as Tweetchats or LinkedIn groups?

Once you’ve determine your personal brand and identified a few best practices from those you admire, you’re ready to set up or revamp your profile. Make sure to include key words for the topics you’ll be talking about and an appropriate photo that fits your brand. No matter what you do make sure your profile is accurate – nothing is more aggravating than following a tech specialist who only talks about where to get the best french fries.

Set aside 30 minutes every six months to revamp each profile, focusing on no more than one profile each month. This will make the task seem less daunting and more manageable, as well as help you to focus on your personal social media strategy.

2. Get the news delivered to your fingertips

One of the easiest ways to stay up on key trends and news is to have it at your fingertips! Your time is limited so it’s difficult to read every article related to a particular topic.

Instead of scanning dozens of news sites and blogs for relevant and interesting stories worthy of sharing on your social channels, have them delivered straight to your inbox. The obvious news sources include newsletters for your favorite sites and, of course, PRSA’s daily e-newsletter Issues and Trends.

Look outside of your typical news sources by tapping into the power of content curation tools and news alerts. Personally, my two favorite tools are Swayy and Google alerts.

Swayy connects to your social media channels and delivers curated content to your e-mail (or their app) based on designated key terms and the content your network is sharing. Combined with Google alerts, you will have endless content to share on the topics of your choice. For a list of other great tools for finding sharable content check out this list from Inc.

When evaluating articles for “share worthiness,” ask yourself: “Does this strengthen my personal brand and is it authentic?” If the answer is yes, move onto the final step!

3. Schedule your findings

With content at your fingertips the final step is easy – get it all posted. Choose top articles from news scans and curated content, then schedule posts throughout the day.

Again, there are plenty of free tools available for scheduling, many of which you are likely familiar with like Hootsuite. Each tool has a variety of benefits. My favorite features are analytics, which ensure I’m reaching the right audience, and auto-scheduling, which puts posting on autopilot.

It really is that simple – focus, content, schedule. Social media can be powerful, not just for your clients, but also for you. By focusing and tapping into available tools, you too can take advantage of its benefits and amplify your personal brand.

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Katie Atkinson Katie Atkinson is an account coordinator for LEWIS PR’s Boston office. When she’s not working, you can usually find her planning her next trip, dreaming about delicious food, and, recently, warm weather. Find her on Twitter @Katie_Atkinson