Leadership In 2016 – Part 3

April 28, 2016April 28, 2016PRSA New Pros Leave a comment

Editor’s Note: This is the third in a series by leadership and communication expert David Grossman, ABC, APR, Fellow PRSA. In the first two posts, David discussed the importance of leadership today and the keys to effective leadership (with some great input from readers of this blog!)

Leadership Is Easier When You Are Authentic

Growing up, I found myself on the “Supposed To” track. The feelings I allowed myself to have as a child, teenager and adult were solely happy feelings; the rest of my feelings went into this black hole never to be discovered or talked about.

At age 33, I had achieved all of what I was supposed to and more, and found myself in a therapist’s office. In talking about my challenges, I had put on the veneer of my polished, professional self. It’s then that I grabbed the pillow next to me and clenched it to my chest. Hard. In that moment, there was a huge disconnect between the words I was saying and my feelings.

My therapist and I now laugh about the pillow that launched my journey of authenticity – one I wish I had started years earlier.

As we think about leadership today, starting on (or continuing on) a path toward authenticity is a way all leaders can make a difference – for themselves and for others. Authenticity matters today. Authentic leaders get better business results, have healthier work lives, and excel in real, meaningful relationships. They sleep better at night.

The Road Less Traveled: A Journey of Authenticity

What’s essential for your Journey of Authenticity is to come at it from a place of self-knowledge instead of coming from a place of responding to stress, worry, or anxiety. This means being as purposeful as you can on your chosen route.

What I know from my research and consulting, as well as from interviews with senior leaders and practitioners – authenticity isn’t a skill. It’s a component of one’s self that a person can actually accentuate or work on to become better and lead a more fulfilling life – whether it’s on the job, in your relationships, or at home.

No one really learns the skill of authenticity. Instead, authenticity comes through by improving our communication skills as leaders. When you come at communication from an authentic place, communication becomes much easier and much more effective.

How To Be Authentic

For me, authenticity has 3 components:

1. Know Yourself

Early in my career, I was fortunate to work with some incredibly inspiring leaders who brought out the best in me. I gravitated toward them because of how they made me feel. I trusted them because they were genuine, authentic, and because they demonstrated much more confidence in me than I had in myself. They stood for my potential, which was incredibly motivating for me as a 20-something professional, and only spurred me on to be even better.

When it was my chance to lead, I was determined to lead in a similarly authentic way. I tried to take the best strategies from each of them. After all, imitation is the greatest form of flattery. Still, I made my share of mistakes as a new leader, and then I realized an important lesson:

Leading authentically isn’t about being “like” someone else. Instead, it’s about knowing yourself and being who you are. Sure, you can “try on” strategies that work for others. Yet in the end, leading authentically is about finding what works best for you. And when you are genuine, you have “full power,” which is what the Greek root of authentic—authentico—truly means.

2. Be Yourself

The second component is about acting in ways that are consistent with who you are. This is your own self-awareness as you relate to others. This means behaving in ways that are in sync with your values instead of simply trying to please others or get something from others.

Early in my career, I acted like a chameleon, changing my thoughts and feelings based on others. Today, I strive to be my authentic self regularly. What it looks like and how I act really doesn’t change very much. What does change is how I feel on the inside. When I acted as a chameleon, I did it out of a desire for people to like me. When I relate to others from an authentic place today, I do it with confidence. I don’t worry that they won’t like me. They might not, and that’s their choice – that’s okay. I’m simply no longer consumed with the need for people to like me.

3. Have Quiet Courage As You Interact With Others

Authenticity is about this constant process of being truthful – first with yourself and then with others – to say the things that need to be said. It can be very difficult to do it in a kind and respectful way. Quiet courage is about saying the truth so others are able to hear it. This isn’t “Rambo” courage but an internal kind of courage that comes from deep inside. It’s about knowing that being truthful is the only way to move people and the business forward. Failing to address the problems or areas of improvement won’t help the business succeed.

Must-Haves for Your Journey to be Authentic

If you’re up for the Journey – and I hope you are – here’s what’s important to have with you at all times:

First, your curiosity – You can’t be authentic without the ability to reflect and be self-aware. Your curiosity needs to be as strong – or stronger – than any of the thoughts or feelings you might be having – whether it’s concern or worry, or other much more complex feelings like fear or shame. If you can be curious, you can look at anything. You can say, “Hmmm… Wow, that’s interesting. Is there something worth exploring here? Is there something I can learn about myself or others?” To get ahead in business, you need to continually learn and grow.
Plus, curiosity will make you a better listener. The better you listen to others, the better they will listen to you, and the better your relationships will be, including your most important relationship – the one you have with yourself.
Second, embrace who you are – It’s our imperfections that create connections with others. People say all the time to “let it go” – the phrase that made the movie, “Frozen,” so popular. You can never let go what you haven’t embraced.
You have to say, “This is mine. I can hold it. I can own it. Now, I can let it go.” And then once you really accept it, saying, “Yes, this is me. It’s not my favorite part. Now I can begin the process of letting it go and setting it aside. It doesn’t really control me.”
Last, focus on what you can control – think about all you have control over, and focus on that. Not how your boss, colleagues, or clients behave. Not the economy. Not the fact that “stuff happens.” Don’t focus on where you’re powerless to change things. Instead, focus on what you can do something about.

When In Doubt, Take A Step Back

If you find yourself stressed, or feel stuck on your Journey, just listen to yourself – to your gut. Take a step back and try to see the forest through the trees.

When you’re approaching a mountain and are miles out, it seems really small. When you get to the bottom of the mountain and look up, you realize it’s huge. When life gets too big, back up a little bit. Sometimes when you’re too close to something, it can feel overwhelming. You feel incapacitated and can’t take the first step. Or, the alternative strategy is to get to the base of the mountain and don’t look up; just put your nose down and start. A CEO I used to work with at McDonald’s often would say, “Jump in; the water’s fine!”

The process of looking at yourself can be very difficult in the beginning. But the value at the other end can be so worth the process. Very few things feel as rewarding as being who you are in the workplace.

How are you doing at leading authentically, and what’s a next step to advance your Journey?

David Grossman, ABC, APR, Fellow PRSA is both a teacher and student of effective leadership and communication and helps leaders drive productivity and get the results they want through authentic and courageous leadership communication. He’s a sought-after speaker and advisor to Fortune 500 leaders. A three-time author, David is CEO of The Grossman Group, an award-winning Chicago-based strategic leadership development and internal communication consultancy; clients include: Hill-Rom, Eastman Chemical Company, Kimberly-Clark, McDonald’s and Motel 6, to name a few. His newest book, “No Cape Needed: The Simplest, Smartest, Fastest Steps to Improve How You Communicate by Leaps and Bounds,” was published in the fall of 2015 and recently won the Pinnacle Book Award for the “Best in Business” category. In addition, David teaches Internal Engagement at Columbia University, in New York City. To connect with David you can find him on LinkedIn and Twitter.

Three Things You Need To Know About Diversity

March 15, 2016March 15, 2016PRSA New Pros Leave a comment

Editor’s Note: The following post is part of the ongoing “What does diversity mean to you?” series on The Edge. This series provides insights into diversity and inclusion topics of value to new professionals. To help us champion diversity in PR and to write for the series, email our diversity liaison Henry Cervera Nique.

In a few months, I will have lived in Silicon Valley for a year. Although this tech hub is home to numerous startups and some of the most innovative minds, that doesn’t mean that it doesn’t have its fair share of problems. For years, companies across the nation – both big and small – are at a loss when it comes to hiring and retaining diverse talent. Don’t believe me? Just read this article, this article, this article and countless others. They do a good job at explaining the issue.

Whether you live here in the valley like I do, or out in the Midwest, here are three things you need to know about the diversity conversation:

1. Diversity is about more than just race

When individuals think of diversity, you may be quick to think white, black, native American and Hispanic/Latino and other race groups. Although our physical makeup is a part of what makes us unique, it is not the only thing that makes us diverse. In fact, Merriam Webster defines diversity as, “the condition of having or being composed of differing elements.”

Key takeaway: Look for opportunities to surround yourselves with others who may be different than you are. They may be a different race, from a different country, or are a part of different political party than you. Even though they may not share the same views, you will become better versed in a wide variety of topics, and may even make a friend or two in the process.

2. Diversity will continue to sit at the C-suite table

Although by no means a new trend, chief diversity officer and other similar titles are appearing more on senior leadership benches. Within the first few months of the year even, we have already seen Pinterest welcome Candice Morgan as head of diversity and Twitter name Jeffrey Siminoff as vice president of diversity and inclusion.

Key takeaway: If your company is making diversity a priority, it would be in your best interest to make it as a priority as well. Know your company’s goals and initiatives as they pertain to diversity. You may not be directly involved in the hiring of talent, but make an effort to befriend as many colleagues as you can. Who knows? You may someday be their manager.

3. Want to stand out? Learn more about other cultures.

For two years, I served a volunteer mission for my church in Barcelona, Spain. As soon as I stepped foot on Spanish ground, I knew the experiences that I would have would leave a lasting impact on my life. They did. I have also been very fortunate to visit the University of San Martin de Porres in Lima, Peru before finishing my term as PRSSA National vice president of public relations last year. I had the opportunity to give several different presentations on topics such as personal branding, my top ten tips for new PR professionals and of course, why they should join PRSA.

Key takeway: Do you need to travel in order to learn about another culture? No. Does it help? Yes, but it is not the be all end all. Paula Caligiuri, professor of international business and strategy at Northeastern University, said, “Culturally agile professionals are not necessarily those with the greatest number of frequent fly miles or passport stamps. Developing culturally agility is more of an active process requiring learning in a novel context with opportunities to practice new culturally appropriate behaviors, make some mistakes, receive feedback and question one’s own assumptions.”

Diversity isn’t just an issue here in Silicon Valley. I encourage all to take the time to understand what diversity truly means, notice how companies are making it a priority and make the effort to be more culturally minded.

Ethan Parry is an account coordinator at Eastwick Communications. He served as the 2014–2015 PRSSA National vice president of public relations. He is a member of the PRSA Silicon Valley Chapter and PRSA National New Professionals Section. He currently serves as the public relations chair for the Social Media Club San Francisco Chapter. Connect with Ethan on Twitter, through his LinkedIn page or by emailing him.

Finding a Company Culture That Fits

February 10, 2016February 10, 2016PRSA New Pros Leave a comment

“You’re a catalyst to your own happiness, you know.”

That’s what NONONO says in its song “Pumpin Blood,” and that phrase has stuck with me.

With so many factors in the world that we have control of, we have the ability and responsibility to make our happiness a priority.

So how do you stay happy in the hectic and exhausting field of public relations? Think of what you need in a company culture that will make you happy and successful. Yes, you. Not what your parents want for you, what your friends want or what society says you want because you’re a millennial. What’s going to make you enjoy going to work most days? (Let’s be real, nobody wants to go to work all the time.) What will be an environment you can be successful in?

Are you a cubicle-loving, in-house PR person who wants to work in the automotive industry or maybe someone who likes the fast-paced, open-concept agency that works with consumer products?

It’s all up to you.

There are so many factors that contribute to company culture, so think about what motivates you, makes you feel comfortable and helps you thrive. Come up with a list and write it out, though it may seem tedious, so you have something to refer to.

Once you have built out a list of what you’re looking for, rank the items from top to bottom according to the importance of each. It’s likely you’ll have to make compromises when it comes to your list of ideals, which is why you need to determine what matters most. Then, you’ll be able to match that list against employers you’re interested in working for.

At Piper & Gold Public Relations where I work in Lansing, Michigan, we openly communicate about our company culture and what we call our #Truths that shape it. From our familial office relationships to our persistent mentality of always improving, our twelve #Truths lay out how, what and why we do what we do, as well as why it’s enjoyable at the same time. We created them during a team brainstorming session based on what already existed and have lived by them ever since.

I understand not all businesses have #Truths but most have a distinct culture that they’re willing to discuss with you – so do your research and ask questions about company culture before starting a new gig, your happiness and success may rely on it. After all, new professionals aren’t all about happy hours and foosball tables – we want much more than that.

Hannah Leibinger is an account strategist at Piper & Gold Public Relations, a boutique agency in Lansing, Michigan, that specializes in government, nonprofit and small business public relations. In the Lansing community, she serves as the chair of communications for Grand River Connection, new professionals co-chair and a director at large for the Central Michigan Chapter of PRSA, social media coordinator for Giving Tuesday Lansing and a member of the Old Town Commercial Association business development committee. Connect with her on Twitter (@hleibinger) and LinkedIn.

3 Questions to Ask Yourself Before Accepting a Job Offer

February 4, 2016February 4, 2016PRSA New Pros Leave a comment

The internet is full of great advice about how to find a job – where to look, how to approach a hiring manager, what to say in a perfect cover letter – but I’ve noticed that advice on how to identify the right job for you isn’t as abundant.

When you graduate from college, the goal is to find a job in your chosen field with decent compensation, benefits, and an enjoyable work environment. New PR pros often go the agency route to get their foot in the door and soak up as much experience as humanly possible.

After that first job or two, choosing a job gets a bit more sophisticated – at that point you’re at a critical turning point in your career that shapes your professional future. I’m currently happily employed in my second job, after happy employment at my first job, and have been lucky to land two fulfilling opportunities. With that said, I know the questions I would ask myself before accepting my next opportunity would be entirely different than those I asked in the past. Here are three things I would ask myself the third time around.

1. How does this role fit into my long-term vision for my career and life?

At a certain point, the ultimate goal of a job isn’t about getting you to the next job – it’s about getting you closer to your ultimate vision. A job should support your long-term professional AND personal development. It shouldn’t be shortsighted. Does this job offer the work-life balance you will need to fulfill personal goals? What about flexibility and the compensation or benefits needed to save for retirement or buy a house? Time off to support a side hustle? This is the time to understand what is most important to you, and find a job that supports you in that quest.

2. Do my values align with the values of management and my peers?

So important. The more your values and goals align with those of your team, the more motivated you will be to progress together. Carefully notice those who speak with you throughout the interview process. What kinds of questions are they asking? How do they treat you? What’s their body language? All of these things can provide insight into their values and work style. If you don’t feel like it’s a fit, it’s probably not, and you’ll likely run into roadblocks in the job as a result. Go with your gut impression of people and be sure to consider how it will affect your day to day at work. If you don’t consider values in the job search, you may find yourself working with people who are not likeminded, facing an uphill battle every day at work – not fun!

3. Is there an opportunity to contribute something big and make a real impact on the company?

If you’re like me, you quickly get bored doing your actual job as described in your job description. At this point, I’m looking for positions that give me flexibility to explore different areas of marketing, communication and business. This is something I didn’t realize I needed or liked, until I started at my current company. Although I was hired as a PR account executive, I started to become interested in social media and inbound marketing. I talked to our president and CEO about inbound, and she got super excited about it – so excited that she asked me to run with it, so we could offer it to our clients. I also ended up taking over social media work from our then manager of digital services. It turns out she was trying to move into a business development position, and was psyched that someone on our team had the passion and skill to take over for her.

Lesson learned – share your passions and just speak up and ask! Now my role is multifaceted, which can be hectic, but I wouldn’t trade it. I’ve learned so much in the past year, and more than anything, learned something about myself – I need to be constantly learning and challenging myself, and working hard to make a big impact on whatever company I’m a part of.

Managing your own career is a long-term process, but by asking yourself the right questions at the right stages of your career journey, you can ensure you’re setting yourself up for professional success and happiness at work.

As digital account executive at The Power Group, Lauren creates custom digital strategies, crafts tailored social media content, and manages social media accounts on behalf of clients. She also leads Power’s inbound marketing efforts, and is certified by HubSpot Academy in Inbound Methodology. Lauren’s expertise is in B2B and technology. She started at Power in the fall of 2014 as an account executive, and manages select PR accounts. (Connect with Lauren on LinkedIn and Twitter)

Be a Rockstar PR Pro in 2016

December 28, 2015Stephanie Vermillion Leave a comment

Everyone wants to be great at what they do and the new year is a great time to reevaluate everything we’ve been doing and how we can make ourselves the best PR pros we can be, new or otherwise.

Now’s the time of year when everyone comes up with resolutions for things they’d like to change or be better at. For 2016, why not make it a resolution to focus on professional development and becoming an extraordinary PR professional. Here are 10 things all New Pros can focus on to stand out from the crowd.

Be flexible.

PR isn’t one of those jobs where you can count on a strict 9-to-5 schedule. Not everything will fit into eight hours in the office and, more often than not, you’ll have early mornings, late nights and work that needs to come home with you. We can’t change these facts, so the best thing we can do is be flexible. Living by your to-do list will only add even more stress to your life. Instead, look at the list as a set of guidelines and accept that things will change, more pressing things will come up and, sometime, things are completely out of your hands.

Know how to prioritize.

So maybe your to-do list has some non-negotiable, must-be-done things that can’t be postponed. It’s important to know how to prioritize your tasks and your time. As new professionals, we sometimes struggle with doing what we need to when it means saying no to others or admitting that we just can’t take on anything else. There’s nothing wrong with declining an additional project if you know that you won’t be able to commit to it or provide a quality product, blocking off time on your calendar to work on pressing things on your list or taking your work to a quiet space – be it an empty conference room or a nearby coffee shop – to get things done.

Make a commitment to continued learning & growth.

Continuing to learn after you’ve earned your degree is a huge component of professional development. Knowing the latest trends and best practices, as well as having a few extra skills in your back pocket, can really give you an edge over your peers. Committing to reading one new professional or career related book or mastering one new skill a month will put you on a path to success and instill good habits through the length of your career and beyond.

Be a sponge.

A great way to commit to learning is to soak up everything you can. Whether it’s an insight or tip your boss shares, a book your colleagues are raving about or an article or piece of news a college friend posts, take it all in and file it away because you never know when those tidbits will come in handy. As a new professional, you can learn so much just by soaking in what the seasoned pros you know, work with or meet have to share.

Always be prepared.

Being prepared should be kind of a “no duh,” but not everyone is always on the ball. Making sure you’re prepared for meetings, projects and, really, every day of work will really go a long way. Take the time to properly prepare for everything that needs your attention, whether that means making notes, keeping a running list of questions or important items, or just doing your research, and you’ll stand out to your supervisors when you have all the answers at the ready.

Think big picture.

It’s easy to be caught up in the day-to-day in your career, but the important thing is to think big picture – both for your career long-term and for your current position. Think about where you ultimately want your career to go, what you need to do to get there and begin making your plan. Thinking about your job tasks on a bigger scale than just what you have to do each day or week will help you to create overall strategies and plans that will make your day-to-day work easier and turn out better results.

Dive into the news.

As PR professionals, keeping up with the news is something we should all do, but sometimes just get a little lackadaisical about. Sure, there’s a lot of news to be aware of and some of it isn’t really that interesting, but it is important for us as professionals to keep up on what’s going on in the world around us, beyond our own interests. Knowing the basics of current events, including pop culture, world events, business news, etc., can help you as a PR pro to make sense of how things fit together and be aware of opportunities you might have missed out on otherwise.

Sharpen your networking skills.

Networking is a huge part of having a successful career. You may be great at what you do, but if no one knows about it or has a reason to sing your praises, they won’t. Make an effort to connect with new people and grow your network this year by doing something you wouldn’t normally do. Join a Twitter chat, ask someone you admire to coffee or lunch, attend that after-work happy hour or stop by that event your PRSA chapter is hosting. You can learn so much just by talking with new people and listening to what they have to say.

Be relationship oriented.

One of the big misconceptions of networking is that it’s all about how many people you can meet. Too often people look at it as a way to grow a large network of people you know pretty much just in passing, but those connections aren’t worthwhile and won’t do anything to further your career or help you grow. Instead, we should focus on creating relationships through networking, not just gathering as many business cards as we can. If we look at networking as an opportunity to grow through lasting, meaningful relationships we’ll all get more out of it than just a large contact list.

Develop a thick skin.

Unfortunately, no matter how fantastic a PR pro you are or how great your work is, not everyone is going to like you. Sometimes your work will be picked apart, you’ll be criticized or told that what you’re doing is just not good enough. It’s going to happen, but it doesn’t have to leave a negative impression. Those people who have developed a thick skin are able to take constructive input out of the criticism and make themselves better. Focus on not taking negative comments personally and instead find the areas that maybe you could improve upon a bit by looking at your work objectively and reevaluating any critiques you received. No one grows by staying the same.

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Robyn Rudish-Laning is a member of PRSA SC and communications coordinator for the South Carolina Council on Competitiveness. She is a graduate of Duquesne University and is currently located in Columbia, SC. Find her on LinkedIn or Twitter or read her PR-focused blog.

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