Public Relations

Intro to Series… Agency PR by Adrienne Bailey

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As you can imagine, agency life is exceptionally eventful, fast paced, and extremely rewarding.  Unlike other areas of public relations, you are constantly working with numerous clients in a wide array of industries. A typical work week can vary depending on deadline, events, client projects, and journalists’ needs—no two weeks are ever the same. Often, you may be working on several accounts at a time; each requiring just as much attention as the others. Being able to effectively allocate enough time to each account is essential to meeting client’s needs and exceeding expectations.

Due to the fast paced atmosphere, it is imperative to think quickly on your feet. The flair to provide swift and meticulous responses and work at the drop of a hat comes from a true understanding of the evolving industry and your client’s business. As agency people, we are constantly researching, keeping with the news and latest trends, and bringing new, unique ideas to the table. The work environment is extremely conducive to learning and collaboration—and while there may be a laid back feel, people are constantly working hard to stay ahead of the game.

What kinds of things would you expect to do working for a PR agency?

While general tasks may vary based on the client, agency work in PR does involve a great deal of pitching, writing, planning, creating, and collaboration! Agency pros are regularly educating the media and the public on a wide variety of topics by effectively sharing stories in a compelling manner. My work involves consistently developing newsworthy and unique angles to pitch to the media, educating clients on social media and Web 2.0, landing placements in targeted platforms to ensure the message is reaching the right people, and much more. Taking the time to do thorough research and personalize your correspondences with editors and journalists is vital to developing great relationships. In my experience, I have come to recognize and develop several skills needed for success in an agency: persistency, organization, urgency, commitment and the ability to multi-task are just a few.

What kinds of challenges could you face working for a PR agency?

Regardless of your industry, challenges are something we face each and every day. A few challenges in the agency work include:

  • Keeping up with not only the public relations industry, but the industries of our clients
  • Work and life balance is a bit tricky- especially with the amount of professional development needed at any level
  • Pressure to bring cutting-edge ideas to our clients on a consistent basis
  • Staying atop the evolution of technology and ensuring integration when necessary
  • Being able to deliver metrics and accurate measurement of our efforts
  • Helping clients and potential new business prospects understand our industry’s work and value
  • Multi-tasking between current accounts and potential new business

What kinds of courses would be beneficial to someone working for a PR agency?

Outside of the general courses in PR and Journalism, courses in

  • marketing,
  • business,
  • economy
  • public speaking
  • various cultures and second languages

—
Adrienne Bailey, Account Executive at Y&L PR- a division of Young and Laramore, 2009 Butler University graduate.

Summer Book Club… Get Ready! Discussion Begins the First Friday of June

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Remember summer reading? Like it or not, extracurricular reading ensures that you stay on top of your game, and as New Pros, anything we can do to keep ourselves more knowledgeable than expected will only benefit us.

Enter the New Pros of PRSA Summer Book Club!

We invite you to join us and our members as we read and discuss 3 books this summer.

Here’s how it will work: From June through August, everyone interested is invited to read the month’s book selection. On the first two Fridays of each month, we will post interviews with authors, discussion questions, and other things to the blog. You can participate by reading and commenting or simply following along.

Start your reading engines

Here are the books we plan to include in this summer’s Book Club: (Remember, the discussion will take place on the first and second Fridays in June; so make sure you have a copy of the June selection and start reading before then!)

Vote for the August book by May 31

You can help us choose which book we should read in August. Vote on our Facebook Page by May 31. Here are your options:

Intro to series…Small Business PR by Janet Krenn

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Odds are, as a new PR professional you may find yourself working for a small business. What makes me say so? For starters, half of all private sector employees work for small businesses and small businesses generated 60 to 80 percent of new jobs, so says the U.S. Small Business Administration (SBA). Many of these businesses need PR help. A small business might higher young talent to keep expenses down, and you, as the young talent, might be interested in the additional responsibility that comes with working for a small business.

When working for a small business, your employer is your client. Small businesses offer a lot of opportunity for new PR pros like you, who might gain access to projects and responsibilities you might not get at larger companies. On the other hand, the smaller the business, the more non-PR work you might be expected to do, anywhere from admin to marketing to taking out the trash.

The term “small business” is allusive. The U.S. SBA tailors its definition of “small business” based on industry, but typically small businesses have fewer than 500 employees and make fewer than $14 million. This covers a huge spectrum, and it has a bearing on what you can expect from working in at a particular small business.

For an idea of what it will be like to work for a small business, pay attention to the number of employees a company has.

What PR activities could you expect to do?

The smaller the company, the more likely that you’ll be asked to take on multiple PR tasks. For example, if you’re the only PR professional at a small business, you may be required to write press releases, conduct media relations, and work on internal communications. On the other hand, the larger the company, the more likely that you will have a well-defined role and might have specialized work.

What are industry-specific challenges?

The major challenge to small businesses is limited resources. This might mean you have to get creative with your project budget. It also means you may have to learn to go without something that you previously thought was non-negotiable.

Working for a small business can also pose a professional challenge. You will probably be challenged to develop a skill set that you lacked. You will probably be challenged to multitask several various projects and tasks on a regular basis.

What kind of non-PR coursework/skills/interests could be helpful?

Not only should be well-trained in writing and PR, it would be helpful for you to have some coursework in
(1) the specific industry in which the small business belongs. You may not know exactly what you want to do; you probably couldn’t predict exactly where you will end up working; so dabble in anything that seems interesting to you. If you’re still in school, don’t be afraid to use those elective credits to explore the world beyond PR.
(2) marketing and business. Working for a small business may mean that you will have to take on business and marketing functions as well as PR ones.
(3) design. Again, the smaller the business, the more odds and ends you’ll have to take on. Having an understanding of web and print design could go a long way in a company with no designer or one who is out sick in the middle of a pressing deadline.

How can I find a PR job in a small business?

In one word: Networking. The smaller the business the less likely they will (1) know how or where to advertise a position or (2) be willing to pay fees to advertise a position only to receive a grab bag of candidates. Aside from networking, check publications and websites that offer localized listings, as small businesses might be unable to pay relocation fees and instead hope to draw a pool of candidates that are already living in their area. Local small business associations and bureaus might be another good place to start.

Janet Krenn is a Sea Grant Communicator at Virginia Sea Grant.


your pr career…Becoming the PR Pro Journalists Want You to Be by Andi Wilmes

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I recently watched a Ragan Communications video interview entitled “How to Pitch David Pogue of The New York Times.” Nothing in the interview was new to me. I have read and attended countless “How to pitch…” articles, blog posts and seminars and they basically all say the same thing. But after I watched this particular interview I found myself asking “Why in the world if we know all the DOs and DON’Ts of interacting with journalists do we find ourselves often doing the DON’Ts?”

I know that to pitch correctly it takes time (and time means money) which is why it is much easier to mass email canned pitches that reuse already approved marketing copy. But you don’t have to be a genius to know these pitches don’t work and are the reason thousands of articles and seminars are devoted to eradicating this common practice.

Here are some examples of the DON’Ts many of us are guilty of:

  • Making the awkward “Have you had a chance to read my news release…” follow-up call to journalists you don’t have a relationship with or have never worked with
  • Writing news releases and pitches filled with industry jargon and corporate gobbledygook
  • Developing distribution lists that are not well targeted
  • Crafting email pitches that have several paragraphs and long subject lines
  • Not bothering to research or read what the journalist covers prior to pitching
  • And the list goes on and on

It’s no wonder PR pros have a bad rap amongst journalist. Many of us are blatantly ignoring their complaints, advice and tips on how best to work with them and achieve a placement. What’s worse yet, seasoned pros are often guilty of teaching or allowing new pros to perpetuate this negative stereotype. It’s no secret that many of the above tasks are given to the new pro.

So as the next generation of PR pros let’s make a pledge! We all solemnly swear to end this nonsense and start becoming the PR pros journalists want and need us to be.

Andi Wilmes is the director of marketing and communications at Beringea, Michigan’s largest venture capital firm. She can be reached at andrea.wilmes@gmail.com.

intro to series…Higher Education PR, by Brian Camen

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Prior to joining Weber Shandwick this month, I worked in higher education PR for two years. I would often get questions from outsiders about what I did. Since some people don’t understand, I thought I would provide an overview of what a higher Ed PR practitioner does. Please remember, this is a general overview and everyone’s position is different. So here’s a run down:

  • Media Relations: Higher education institutions often provide faculty expert sources for the media. Students have newsworthy initiatives going on. How does your institution compare with the latest enrollment trends? Whether it’s fulfilling a request or pitching, Media relations can be a large part of a pros job. Developing relationships with higher Ed reporters is key.
  • Monitoring: Monitor articles that were published and monitor breaking news. Monitoring breaking news falls under media relations, one thing leads to another. As a PR pro, you need to be in front of the news so you can leverage your professor or school’s expertise and provide sources for the media. Have multiple experts available that can talk about different angles on the same topic, why not create a media tip sheet?
  • Crisis Communication: Swine Flu? Death on campus? Shooting? The PR pro should play a large part in your institutions emergency response management team. You hope none of the above ever happens, but you must be prepared.
  • Media Training: Sure your professor can speak academic, but can they (or you) translate their work and apply it to current events?
  • Internal and external writing: Writing is a part of a PR pros job. Press releases, internal newsletters, magazines, editorials, HR communications, web articles, rankings communications and byline articles are samples of the type of writing. You may also have to write fundraising letters and grants depending on your position.
  • Social Media: You may be asked to create and maintain a strategic social media plan for your institution.

Depending on the institution and budget, you may have marketing or event responsibilities as well. Every day brings on a new task. Higher Ed PR is rewarding. Higher Ed pros don’t put out fluff or spam (most don’t). They help promote thought leadership. And that is one of my favorite things about higher Ed PR.