#ThrowbackThursday with Deirdre Breakenridge

Editor’s note: This is the first post in our monthly #ThrowbackThursday series, which features a prominent, successful PR pro taking a look back and sharing tips from his/her days as a new pro. Thanks to Deirdre for helping us kick this off!

For those who don’t know her, Deirdre Breakenridge is the chief executive officer at Pure Performance Communications. But, like most successful PR pros, that’s only the beginning of her portfolio.

Deirdre K. Breakenridge is Chief Executive Officer at Pure Performance CommunicationsShe’s the author of five Financial Times books, including her latest “Social Media and Public Relations: Eight New Practices for the PR Professional,” an adjunct professor at New York University, a member of PRSA (woohoo!), and co-founder of #PRStudChat, a dynamic Twitter discussion scheduled monthly for PR students, educators and PR pros.

Honestly, we could fill this post with all of her work and achievements, but we know what you’re all here for: Deirdre’s life lessons! So, without further ado, let’s dive in.

Question 1: What were three of the biggest challenges you faced as a new professional in the PR industry and how did you overcome them?

  1. Thinking you’re prepared when you’re not. No matter how junior the team member, you must come into a meeting fully prepared. However, this goes far beyond having a pad and pen to take notes. Being prepared involves challenging yourself to think about and answer the questions that a supervisor / boss may ask you during the meeting. Still to this day, I coach professionals to think ahead. And, if they are in a meeting with executives it’s important to identify what they would ask, or need long before the meeting begins.
  2. Rejection from the media. Rejection is a part of public relations, especially when it comes to media pitches. Even in the face of rejection, you must continue to perfect your pitching efforts by spending more time doing homework about the journalists / bloggers you’re pitching, and the communities they serve. Relationships develop over time, so if you are persistent and consistently offer good information, then you are more likely to land a really good story and be recognized as a reliable source.
  3. Networking more often at association meeting and special events. Not everyone is a natural born networker and making good connections requires you to get out there to meet people. When you’re a young professional it can be difficult to walk into a room not knowing anyone and strike up a conversation. However, the more opportunities you take to network, the more you realize that people are at these events for the very same reason. What is the worst that can happen? Perhaps, you introduce yourself and shake hands. Then, you exchange business cards and move on to meet someone else. However, there will be those instances when you meet someone and there is a great connection. What may come out of a simple introduction can be a number of opportunities. I learned early on that not every person you meet will lead to a next step connection, but you will never know unless you try.

Question 2: What type of time management tools did you use to stay on track as a new professional? 

In the past, time management for me was a big black planning book that I carried everywhere and a large calendar sheet on my desk that was marked up daily. Then, about 10 years into my PR career, time management software was integrated into our agency, and we no longer had to fill out manual time sheets. I think I just dated myself!

However, what I would recommend to young professionals today are several apps to make them more organized. I’m a big fan of Evernote, which is the note taking software that allows me to capture notes, ideas and images, and then syncs on all of my devices. I also use Circa, which is a news app that curates the important news headlines. There is a scanner app that I find very helpful. It allows me to scan documents into PDF form and then share them. Of course, my Google calendar keeps me organized and on track, with alerts so I can properly prepare for my meetings. Lastly, Spreeder is free online speed-reading software designed to improve not only your reading speed but also your comprehension.

There are many great apps and tools. This article from Lifehack has several really good time saving resources that you can check out here.

Question 3: What were some of your most important career goals as a new professional? 

Building relationships was at the top of the list. It is your network of connections that will allow you to excel in business and to help others (Click to tweet!). There is so much that goes into relationship building, but it all starts with getting to know people, learning more about them and listening, rather than immediately sharing information about yourself. To be known as someone who is connected, or that you’re a great connector, is very valuable, and often sought out by companies large and small.

Focusing on your integrity as you pursue new opportunities. There will be times that your values and integrity may be challenged, and you will have to make an important decision. Always choose the ethical side of the situation and your integrity will remain in tact for the duration of your career. If you need a refresher on ethics, you can check out the PRSA Code of Ethics.  At the end of the day, you have to be sure that your communication is transparent and in the best interest of all parties involved. Always let your values and ethical standards guide you.

Perfecting your writing skills. If you’re in PR today, then writing for all different types of media is important. We have moved from earned media to owned, paid and shared. Companies are looking for professionals who are not only able to write byline articles, editorial opinion pieces and news releases, but also blog posts, video scripts, tweets and Facebook updates, ebooks, etc. Perfecting your writing skills takes a lot of practice and also requires you to read in your spare time. The more you read the better your writing will become. I’ve been writing for 25+ years. Practice makes perfect, and for me, led to some incredible writing opportunities, including several books published by Financial Times Press.

Question 4: How can today’s new professionals find time to focus on personal career goals without getting sidetracked by work?

Careers can get very busy and you will always find yourself sidetracked. You have to make a date with yourself to find time to focus on your personal goals.  If you’re a morning person then you should set aside the time then, or if you like to stay up late at night, then this may be your best time plan out the steps to reach your personal career goals.  You should also incorporate regular telephone, Skype and in-person meetings into you weekly routine, so that you can meet people, get different perspectives and learn about new career directions. In addition, finding a mentor will help you to grow in your career and to have a seasoned professional guide you as you strive to reach your personal career goals.

Question 5: If you could go back in time and give advice to yourself during your first year on the job, what would you say?

My first year of work was an incredible experience, so I’m not sure what I would have changed or where I would have given myself advice. But, I do remember my second job, wishing I had given myself some advice early on.

I was doing PR for a cosmetology school that was affiliated with a popular hair and skin care company. I remember, within my first couple of weeks of working there, I was asked to model for one of their hair fashion shows. It was an honor and then quite a shock when I was on stage and they cut my hair above my ears and colored it bright red. After the show, I had to keep my hair short and colored. They also gave me a lot of makeup that I was supposed to wear as a representative of their company and advised me on my wardrobe. But, It just wasn’t me.

Although I had fun and stayed with the company for a few years, I eventually realized that I wasn’t being true to myself. Almost like a “Devil Wears Prada” movie scenario. After I left, I grew out my hair, went back to my natural color and found my own style of fashion.  If I could go back in time, I would say to myself, “Be true to who you are from the work that you do to how you present yourself (including your appearance) in any role that you play.

If you can learn this early on you’ll be a lot happier!

To learn more about Deirdre, visit deirdrebreakenridge.com or follow her on Twitter at @dbreakenridge

Five PR Tips From Taylor Swift

Five PR tips from Taylor Swift

Image from Canva.com

A pop princess may be the last person you’d expect to look up to as a public relations professional, but Taylor Swift is definitely doing something right. Between buzzing up constant media attention, building a loyal fan base, and staying true to her strengths, there’s a lot we can learn from Taylor about being a successful communicator.

She knows her brand. Crossing over to full-fledged pop could have spelled career disaster, but Taylor stayed true to herself by making the switch.

Be like Taylor: Spend time learning the voice of each of your clients and you’ll be able to decide the best ways and places to tell their stories.

She’s a conversationalist. Taylor has crazy follower counts across the board, but she’s not just broadcasting on social. She’s truly interacting with her fans! With so many people talking, it’s hard to actually hear anything these days.

Be like Taylor: Running a brand’s social media? Pull a page from Taylor’s playbook and reply to fans posts, seek out conversations via hashtag searches, and be proactive in your interactions. Use your personal Twitter to build relationships with media. In other words, be social! (Click to Tweet)

She offers the exclusive. Before her latest album dropped last fall, Taylor held secret listening parties across the world with 89 of her biggest fans at each event. Fans were invited to get a first listen to 1989 in Taylor’s very own homes. Hearing the album ahead of time didn’t dull the excitement around the release: these select fans were even more thrilled to see her music finally debut weeks later.

Be like Taylor:  Have a great story brewing? Reach out to one of those contacts you’ve built a relationship with and offer it as an exclusive. Between the 24-hour news cycle and a saturated media market, breaking a story has become just as rare as a Taylor Swift listening party. Working together on an exclusive can benefit both you and your contact. You’ll secure a great coverage hit while your contact gets to lead the media frenzy.

She knows what’s trending and how it aligns with her brand. She uses news angles to her advantage to ensure she’s being talked about. When Tumblr went crazy over the Becky meme, Taylor was spotted the very next week in a “no it’s becky” tee.

Be like Taylor: Consume a variety of media every day so you know what’s hot and how you can be a part of the story.

She shakes it off. At the end of the day, not every relationship, song lyric, or pitch is going to work. Taylor doesn’t stress about the things that don’t fit – she’s able to kick back and poke fun at herself for every faux pas.

Be like Taylor: Take what you learn from every experience and use it to be better the very next day.

We all know Taylor’s talents are countless! What other PR lessons have you learned from Taylor Swift? Share below!

 IMG_0011.JPGChristine Perez is an Account Executive at The S3 Agency, a boutique advertising, social media, and public relations agency in Northern New Jersey. She has a wide array of experience with CPG products on both the agency and client sides. In her free time, she volunteers with a local animal rescue as a communication strategist and pet foster. Tweet with her @ICtine or connect with her on LinkedIn.

 

New Year, New Degree: The Road to Grad School

grad schoolWhen I graduated with my bachelor’s degree in May 2012, I couldn’t wait to be done with college. Passionate about starting my career and impatient to begin my new agency job, I was ready to leave behind tests, lectures and projects for the real world.

Exactly three years later, in May 2015, I’ll be in class again – this time, as a graduate student pursuing my master’s degree in integrated marketing communications.

Why grad school?

My decision to pursue a graduate degree was the direct result of a shift in my career path. After two years of working agency jobs – and an unexpected layoff after the loss of a client – I was unfulfilled, frustrated and ready for a change.

After much thought, I accepted a marketing position with a small liberal arts college where I focus on telling the stories of students, faculty and alumni who are doing amazing things. I assist in developing communications plans for community relations, development and alumni relations efforts. And I’m in an environment where education and the pursuit of lifelong learning are valued and respected.

Unlike the agency world, where experience is indispensable and graduate study isn’t a necessity, nearly all management and executive-level jobs in higher ed administration require an advanced degree. And, with more of their top communications officers reporting directly to college and university presidents than ever before, I’ve got my eye on the top spot and a plan to get there.

In addition, I hope to teach at the college level in the future – another position that nearly always requires at least a master’s degree.

For both of these reasons, grad school became a logical next step for me. But how do you know it’s right for you?

Is grad school the right move for me?

It’s a difficult decision to go back to school – one with personal, professional and financial implications. Before you sign up for a GRE prep class, here are some questions to ask yourself:

  • Will earning a graduate degree further my career? Think about where you’d like to be in your career five, 10 or even 15 years down the road. Search job postings based on those goals and look at the qualifications. Is a master’s degree preferred or required? Talk to your professional mentors and explore LinkedIn profiles. Understanding exactly where you want to be in the future will help shape your plan for how to get there.
  • What program fits my objectives? Part-time and online programs are flexible options for working professionals. MBA programs focus on business, while M.S. and M.A. programs can have professional and academic tracks. Since my bachelor’s degree is in public relations, I was looking for a graduate program that would complement my skill set while allowing me to focus on taking classes in areas where I was less versed. After narrowing down the choices, I reached out to alumni via LinkedIn and learned firsthand their experiences and how they were using their degrees.
  •  How much will it cost? Though grad school isn’t free, there are many ways to cover costs and make sure you’re not saddled with large debt in the process. Make sure to submit the FAFSA, which will help generate loan eligibility. Explore scholarships and fellowships. In addition, talk to your boss about going back to school. Many employers will look favorably upon an employee seeking education and may provide tuition assistance or reimbursement.
  • Does the timing make sense? It’ll take me a little more than two years to finish my degree taking classes part time while I continue to work full time. That’s quite a commitment. Will you be able to devote the time necessary to be successful? Each person’s situation is different; take a look at personal and professional obligations and be realistic about what you can take on.

With public relations and marketing professionals working in a variety of industries, each with their own set of requirements and qualifications, grad school may not be the right move for everyone. My best advice? Do your research. Ask the right questions. Create a plan. It will soon become clear if (and when) graduate school will fit. And, if you end up back in class in 2015, I’ll save you a seat!

Sarah LackSarah Lack is an alumna of Kent State University’s School of Journalism and Mass Communication. She works in the communications department at Notre Dame College in South Euclid, Ohio, and is the communications coordinator for Girls on the Run of Greater Summit, a nonprofit organization serving Northeast Ohio. Connect with her on LinkedIn and Twitter (@sarah_lack).

Get Involved With New Pros in 2015

If you’re like me, the end of the year is a time to reflect on successes and challenges from the past year, as well as make plans for the upcoming year. New public relations professionals face a lot of challenges: a fast-paced and competitive job market, demanding clients and colleagues, and an evolving industry with an array of new channels and tools.

One of the best things you can do for yourself in 2015 is invest in your career to help stay on top of these challenges. The New Pros Section is designed for this person. My partners on the New Pros leadership committee are dedicated to building programs and opportunities for advancing the careers of our members. If you’re not already a member of the Section, consider joining now and jump starting your professional development.

If you’re looking for ways to get involved, here are three to plan for in 2015:

  • Take part in the PRSA New Pros Section: As a national group, you have the opportunity to engage with fellow new professionals across the country who work for agencies, nonprofits, large and small organizations and more. We offer regular virtual programming, a Section members-only e-group, a newsletter, engagement on our social channels including regular Twitter chats, and host a month dedicated to New Pros in November.
  • Get active in your local New Pros group: If you’re looking for more in-person programs and activities, you can check out your local PRSA Chapter. Depending on the sponsoring PRSA Chapter in your area, there might be a local group of young professionals who get together for different programs and networking events. Reach out to your local Chapter’s leadership to see how you can get involved.
  • Mentor a PRSSA student or Chapter: One of the best ways to enrich your career is to begin mentoring and giving back to students. Whether it’s an informational interview, guest speaking at a local PRSSA Chapter or offering to be a sounding board, giving back to the profession of tomorrow is an important part of a public relations pro at any level. You never know if that student will become a client, colleague or even your boss.

How are you planning to advance your career in 2015?

Lucido_NickNick Lucido is the incoming Chair of the New Pros Section. 

Tis the Season: Give Your Talents in Lieu of Cash

The holidays are a very special, neigh, magical time that transform colored lights on a wire to a symbol of family, joy and camaraderie. Like the ending to The Grinch, December often comes hand-in-hand with a swelling heart and the passing out of free ear-to-ear smiles. But who says this spirit of giving has to end with the New Year? There are countless ways you can help those in need year-round, with a meaningful approach that will simultaneously strengthen your personal and professional character.

According to the National Center of Charitable Statistics, there are over 1.5 million non-profit organizations in the United States, all of which have strict budgets and manpower to make the impact their causes deserve. Only a lucky few get national notoriety like the ASL Ice Bucket Challenge or can convince professional athletes to wear pink for a month.

With that in mind, I can say with 99% certainty (because let’s face it, nothing in life is guaranteed) that if you were to propose volunteer freelancing to a not-for-profit, they would embrace you with open arms. And unlike the demands of an internship, you’ll likely be able to conduct your work from home and on your own schedule. (Can I get a Hallelujah?!) Through this kind of volunteerism, you’ll have the ability to develop your professional skillsets in a low-risk and high intrinsically rewarding environment.

The first step lies in selecting an organization that supports a cause you are passionate about. Maybe you love animals. Or perhaps your aunt has lymphoma, and you’d like to volunteer for the Leukemia & Lymphoma Society in her honor.

Whatever you decide, pick a non-profit that you have a personal connection to; your creative process will be more inspired and your work will reflect that. It is widely agreed in the science community that “energy cannot be created or destroyed, but can only be changed from one form or another.” I argue that true organic passion is not produced, but manifested; and it is often contagious.

Now, once you’ve found your calling and contacted the organization, take some time to be honest with all parties involved on how much time you’d like (and can realistically give) to donate in their honor. As in dating, there is no shame in admitting you’re not looking for a full-time relationship, so long as you haven’t promised them the moon already. A simple conversation about what you’re both looking for upfront will save a lot of frustration and time wasted. Nevertheless, if Goldilocks could find herself the perfect porridge, there IS a winning combination to be found for everyone.

Here are some ideas:

For the commitment-adverse:

  • Offer a free, one-time evaluation of their online presence. Look at their website, social media outlets, customer reviews etc. and provide professional suggestions on ways to improve and the best places to advertise for various budgets. You could even take it a step further and write fact sheets for their top five competitors for comparative purposes.

For the casual daters:

  • Create a content calendar and tactical plan for the next 3-6 months of their social and/or public relations campaign(s).
  • Guest write for their newsletter or emails once a month.

For the long-term relationship:

  • Become a volunteer consultant/team member: Write press releases, create story pitches, targeted media lists, execute their social media channels, etc. The possibilities are endless.

In the end, the relationship will be what you make of it; the more work and effort you put in, the greater value and rewards will be waiting for you. We may not all have time or skills to build a home for orphans in Tijuana, but we can certainly offer more than our signature on a check. And in our line of work, procuring the eyeballs and attention of the masses might just be what makes their organization (and yourself) great-full this holiday season.

 

Megan Nicole O'Neal headshot

Megan O’Neal graduated from UCLA in 2011 with a Bachelor of Arts in Communication Studies, emphasizing in mass communications. She is currently the PR Coordinator at Marketing Design Group and volunteers with the National Multiple Sclerosis Society, freelancing for the public relations department. Connect with her on Twitter @megannenicole