New Professional Advice

Four Social Media Challenges for the Young Professional

Lauren Gray 2 Comments

Growing up in the whirlwind of social media, many young professionals find this area as one of their specialties. It’s almost inevitable that in today’s industry you’ll be involved with social at some point in your career. However, even if you rock at social media, there’s hurdles you may face as a young professional when dealing with execs, clients or the business side of the company.

Here’s some of the challenges of working on social media and steps to finding a solution:

What’s the ROI?

Ah, the dreaded return on investment. Social media is a great tool from a PR perspective, but if you can’t prove what it’s doing on the business side, you don’t have much going for you. Whether it’s increasing brand awareness or creating sales leads, you need to be able to provide quantifiable results that prove why your company needs a social presence. If you can show numbers directing customers from social platforms to your website with intent to buy, perfect! However, it’s not always that easy. Think outside the box – showcase conversations that you’ve had or feedback you’ve received that turned a skeptic into a brand believer. You must be ready and able to prove – with results – why social media is necessary.

Every. Single. Post. Must be approved.

This is one of the hardest hoops to jump through. Everyone knows real-time content and engagement can be more meaningful than a month’s worth of pre-scheduled posts, but oftentimes the legal department trumps for social media. Try proposing an in-depth social media strategy that would guide your real-time engagement policies and would have legal’s stamp of approval. This would lay out the topics you can cover, conversations to take part in and outline specific guidelines. I’ve found that partial content calendars work wonders – you still have pre-approved content approved by legal, but you also have the guidelines and permission to create content and engage in real-time. It’s a win-win.

We’d like to just be on Facebook and Twitter.

Sticking to the basics of Facebook and Twitter is the safe, and sometimes, dangerous route. These are both valuable platforms in many cases, but they’re not right for every brand or company. If you’re looking to reach the teenage audience you may not be connecting with them on Facebook, as they’re too busy on Snapchat or Instagram. If you’re proposing the idea of being on a new platform lead by example and showcase other successful brands who’ve executed their strategies. Back up your case with facts on how you’d better be able to reach your audience and why you’re missing out by not having a presence. You can’t be everything to everyone on all platforms, but you should look beyond Facebook and Twitter.

Because you’re a millennial, you’re a pro at social media marketing, right?

Sometimes social media will get thrown to the intern or newbie since higher management isn’t accustom to best practices and don’t have time to devote to the practice. Just because you’re familiar with the various platforms and have put together content calendars before may not mean you’re experienced enough to develop overall strategy – that’s a big chunk of responsibility. Luckily, there’s an abundance of blogs, webinars and workshops that can help you continuously learn and stay up on trends. Take advantage of resources to stay up to speed with the ever-changing world of social.

What social media challenges have you faced as a young professional in the industry?

 

6764ca56d3423d376c8675cca0f7d1f7Ashleigh Mavros is a graduate of the E.W. Scripps School of Journalism at Ohio University and works in public relations at Fahlgren Mortine, a fully-integrated agency in Columbus. She is a member of the Central Ohio PRSA Programs Committee. Connect with Ashleigh on Twitter at @ashleighmavros or on LinkedIn. 

August Twitter Chat Highlights: Preparing for Your Next Career Move

Lauren Gray Leave a comment

We’d like to thank everyone who participated in the August #NPPRSA Twitter chat focused on how PR professionals can prepare for the next shift in their career. We discussed how to lay the ground work for career growth, considering both internal promotions and jobs at new companies.

PRSA Twitter ChatSpecifically, we’d like to thank our special guest for the evening, Ron Culp, Instructor and Professional Director of the Graduate Public Relations & Advertising Program at DePaul University. Ron also manages the industry leading blog Culpwrit for new professionals establishing a career in PR.

Join us again on September 4 for our next #NPPRSA chat.

Stay up-to-date with PRSA New Professionals on Facebook, Twitter, LinkedIn and Google+.

Review highlights of the chat below. What did you learn from the August chat? How can you prepare for your next career move? What can you do to broaden your experiences in your current position to be considered for a promotion? What should a PR pro do if they don’t see a future for career growth within their company? 

 


 

Amy BishopAmy Bishop works in digital PR and marketing for DigitalRelevance, a content promotion agency. She is also Social Media Co-Chair for the PRSA New Professionals Section. Read her insights on customer experience and social business on her Marketing Strategy blog. Connect with Amy through Twitter, Pinterest or Google+.

 

The Artistry of Creating What’s Never Been Done Before – Part 2

Jess Noonan Leave a comment

Continued from the previous post:

Nicole Dobrzynski, ‎Global Football Brand Manager at Nike

“I find my creative inspiration when I am least expecting it. I find that if I sit too long at my desk and try to force an idea, it is hard to land on something compelling. It sounds cliché coming from someone who works at Nike, but inspiration usually finds me when I am out being active – playing soccer on the weekends, taking a yoga class on a Tuesday night, etc. Maybe this habit has been formed from years of playing soccer, but it always seems to happen for me. When my mind is not forced to think about something, random thoughts tend to come in that are different from a concentrated thought.

I also recently read an article that stated that the best creative thinking happens at night. The theory is that your mind is the most tired at this point, which allows the brain to bypass normal logic and think in new and interesting ways. Whether this is completely factual or not, I like to think that there is some truth to this thought. This would help explain why I am able to weave together a seasonal concept in the span of a 60 min evening yoga session, when I have been thinking about it for the past eight hours at work with little success of finding clarity.”

Tony Telloni, Managing Director at Golin NYC

“I think the key to any good creator is the skill of observation. There is creativity in just about anything and everything you come across. You have to be willing to look at things a little bit differently and embrace the thinking that comes with it. At Golin, we like to take creative field trips. We’ll go to a museum opening or an art exhibit. We’ll know that an event is happening at Times Square or Grand Central Station, and we’ll make a point of all going down to see it, even if it’s not an event that’s run out of our office. We do that to keep our creative skills sharp and go where we know you’re going to find sources of creativity and inspiration. I think, willingness to share what inspires you with others is another really important factor and lets great ideas grow to even greater ideas.”

Ben Roth, SVP Creative at MKTG Inc.

“I think you have to be an explorer and open up your frame of reference. You have to read things…things that you don’t want to read in order to explore different points of view. I also believe that in our business, you have to ask the obvious questions that most people think – they already have a simple answer to them. Even if you don’t ask them out loud, ask them to yourself, write them down, look them up – and learn.

Many times, people come in my office, and we have long conversations. I’ll bring up one topic, after another topic, and another. Often they ask me: ‘How come you know that kind of stuff?’ It’s easy. Every day, I write down questions I have, I think about them, look them up – and I ‘learn’ them. I am not smarter than anyone else but I created a ritual for myself that if I don’t have an answer, I’m not satisfied – I look it up and I write it down. The same goes for words. If you come across a word and don’t know its meaning, write it down and look it up. When I started my career and just came out of school, I had little notebooks full of words I didn’t know, full of things I’ve learned. It’s about creating that routine for yourself.”

Inspiration is powerful; on that we can agree. Not surprisingly, there isn’t a simple recipe to it. First and foremost, it’s about finding a balance that works for you; discovering what and who inspires you. It’s about exploring the world, being receptive and sharing your creative journey with others. Beyond that, understanding creative blocks as part of the experience and seeing every moment, encounter and place as an opportunity to learn, opens new doors toward creating the unseen.

HelmaVonZadowHelma von Zadow works with the Brand and Integrated Marketing team at Major League Soccer and is a member of the PRSA New York Chapter.  She served on the 2013-2014 PRSSA National Committee as vice president of professional development. Connect with her on LinkedIn or Twitter.

Doing It All and Then Some as a New Public Relations Professional

Jess Noonan Leave a comment

1397056226-10-ways-entrepreneurs-achieve-work-life-balance-2In the world of public relations it’s hard to find time to sleep. New stories always need to be pitched, thought-provoking tweets need to be sent and time-sensitive crises need to be extinguished. Learning to build and maintain an image, whether it’s for a brand, organization or individual can consume your life if you let it. As new professionals we feel like we have something to prove. Just the thought of turning off our phones might make us feel like we are going to miss the PR opportunity of a lifetime. I have good news! Another opportunity will come along.

As a new professional in the PR industry, finding a work-life balance can be challenging. We want to over deliver and work long hours to earn our spot at the meeting table. Also, our job is fun, which makes it hard to stop. In what other industry do you get to create engaging news stories, take over the social media world and throw memorable parties? Time flies in the PR industry and I often find myself begging the clock for a few extra hours.

Despite your love of the job, the hours and intensity will eventually catch up with you and your life outside of work will want to take center stage. So, how do we “do it all”?

  • Race Against the Clock – With limited hours in the day it is extremely important to manage your time. First, make a list of your tasks. Next, prioritize them by deadline and importance. This may seem obvious, but do the items with a tight deadline or items that need multiple approvals first. If you are at a standstill with an individual project, bounce ideas off a colleague or mentor. When booking meetings or after work socials, make sure you have a little time to breathe between each event. Rushing from one thing to the next will wear you out.
  • Divide and Conquer – You have a team surrounding you for a reason. If you need a press release reviewed, a few social media posts written or brainstorming support, don’t hesitate to delegate to an intern or co-worker on your team. Even if you work solo on a daily basis, you still have a network of PR professionals (i.e. PRSA) surrounding you to lend a hand. Using others around you as a resource will help you accomplish more within your work hours.
  • Learn The Art of Being Selective – With professional organizations, recreational sports, social events and service projects, when do we say no? Building networks, professionally and personally is extremely important, but be mindful of which organizations suck time and which ones add value. Join a select few organizations where you can commit and truly engage. Don’t join everything just to say you did.
  • Unplug – When the workday is over, disconnect from your electronics. We all need time to reboot. It has taken three years in the industry for me to realize doing this is okay. Our clients take vacations and our bosses sleep at night. We can too. Being without an iPhone, laptop or Wi-Fi can be scary, but take that time to enjoy the world around you. I promise you won’t regret it and your quality of work will show for it. 

hannahwilsonHannah Wilson works as an Account Executive at Spark Strategic Ideas. As a leader on the account management team she oversees the daily actives of over 50 Moe’s Southwest Grill locations, international toy manufacturer Schleich and North Carolina-based restaurant Hubee D’s. Hannah graduated with a B.A. in Communication with a concentration in public relations from Virginia Tech. She is a member of the PRSA Charlotte New Professionals board.

New Pros Survival Guide: Hard Choices Leading To A Better Career

Lauren Gray Leave a comment

This is a re-post from PRSA’s blog PRSAY. As previously featured…

Most public relations graduates exit college somewhat overwhelmed by the myriad decisions they are faced with – which city to move to; should they work for an agency, boutique or corporate; what field of PR should they practice; etc…

The options might seem endless.

Now-What

For some, whether or not to join PRSA might be among the choices they’ll need to make. While the path to professional development and career growth often leads to PRSA, membership isn’t always part of the immediate career plan for young PR professionals – as Heather Sliwinski mentioned in the first installment of our New Pros Survival Guide – for others, especially PRSSA members, the transition to PRSA is anticipated and for a few it is already predetermined.

Lauren K. Gray, PRSSA Immediate Past President (until recently) and PRSA New Professionals Section Blog Co-Chair, discusses her unique path from PRSSA to PRSA and offers some advice for new pros making the transition from student to professional. She also adds a few career tips to your New Pros Survival Guide.

Q. How did your involvement in PRSSA affect your decision to join PRSA?

Lauren Gray: My situation was a little different in joining PRSA because I was technically still a PRSSA member. As the Immediate Past President for the PRSSA National Committee, it was imperative I join PRSA as my position served as the link between PRSSA and PRSA to encourage the transition from the pre-professional organization to the professional organization. Even if it would not have been mandatory to join, I still would have joined PRSA because of the value I received from PRSSA which I knew would continue in PRSA and I wanted to continue my own professional development.

Q. How does PRSA membership differ from PRSSA?

LG: It’s really not that different. You get out of both organizations what you put into them. I was very active as a PRSSA member and I’m still very active as a PRSA member. I still learn and grow through the volunteer opportunities I sign up for. All of my PRSSA friends are now PRSA friends and the fun continues! Professional development wise, I think the webinars and conference sessions are more in-depth over the basics and introduction levels of PRSSA sessions.

Q. What is your best experience so far as a PRSA member?

LG: This year, the best experience I’ve had is serving with a very talented and collaborative PRSA New Professionals Executive Committee. I’ve really had a lot of fun serving as the blog co-chair with Jess Noonanand we’ve done a good job rebranding the blog to The Edge and updating the design and layout. It’s been great to collaborate with many of the other chairs on the committee and I was really excited we were able to put together a presentation for PRSA International Conference on understanding the importance of today’s hybrid PR professionals.

Q. How has being in PRSA helped you to boost your career?

LG: Two ways: friendships and professional development. Most of my closest friends are PRSA members or will soon be members. They’ve supported me with career changes and personal council as well as providing friendship and support in other ways. Those types of friendships are invaluable. From working with so many people in PRSSA and PRSA, I’ve learned how to work with different personalities, how to plan large and small-scale events from conferences to career forums, how to manage a running blog and obtain writers, how to be a follower or adviser when it’s someone else’s turn to lead and the importance of continued learning throughout my career. That’s probably not even all the ways PRSA has helped my career, but it’s a start and I know that list will keep growing.

Q. What is one piece of key advice you would give a recent graduate or new pro to help their career?

LG: Take chances. It seems so many communication and PR majors are determined to land at one of the big agencies we all know, but they might not understand they could have an even better and more valuable experience at a smaller agency, a corporation or a startup. As new pros, now is the time to take chances and figure out what you want to do early before you’re stuck doing something you don’t want to do later. Apply for or take a job you never thought you would be in and see if you like it. You never know who you may meet and where you may land.

Q. Is there any rest of the “wickedly determined?” Can a recent grad take the summer “off” and prep for their interviews in August?

LG: Absolutely! I know many graduates may graduate on a Friday or Saturday and start work that next Monday, but it’s a good idea to take some time off because once you start working there are no more summer breaks and vacation time is short. Enjoy your last real summer! Take informational interviews, take some time off and prep for interviews in the fall. I think it’s great to land a job in PR or communications for the summer, but volunteering or moving to a different location for another job can be just as valuable. Success isn’t measured in jobs or job titles; it’s measured in the amount time you set aside to reach all of your goals, including just having fun and being young.

Q. Anything else you’d like to add?

LG: It’s one thing to be a PRSA member, but it’s another thing to be an involved member. Like I said above, you will only get out of this organization what you put in it. Take time to listen to the webinars, write a guest post for one of the PRSA blogs, attend local conferences and attend local meetings. Look into joining a national or local committee as well; we’re always looking for volunteers and committee members! Being in PRSA is rewarding in so many ways, but you have to put yourself out there and really get involved first.

 

0114bd7Lauren K. Gray is a new professional working in marketing, public relations and social media communications and currently works as a Project Manager at The Visual Brand in Westport, Connecticut. Connect with her on LinkedIn and Twitter.